LG Electronics
- Wrong part installed Open
Lancelot Fernandes filed this complaint against LG Electronics on May 01, 2019
I have raised a service request with LG customer service as my fridge was not working on Feb *, ****. A technician visited us the same day and said the main board has to be replaced. We paid the said amount and the PCB board was replaced on the *th but was not suited for the model of our fridge. The technician said that the original part has to be ordered. It's been * months now with a week left of losing the warranty for the replaced part and we the customer service centre is closing the call.
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Resolution Demanded:
Replace / Fix problem
LG Electronics
Resolved
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