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LG Electronics

 - Wrong part installed Open

Lancelot Fernandes filed this complaint against LG Electronics on May 01, 2019

I have raised a service request with LG customer service as my fridge was not working on Feb *, ****. A technician visited us the same day and said the main board has to be replaced. We paid the said amount and the PCB board was replaced on the *th but was not suited for the model of our fridge. The technician said that the original part has to be ordered. It's been * months now with a week left of losing the warranty for the replaced part and we the customer service centre is closing the call.

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Resolution Demanded:
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LG Electronics

21 Total Complaints
4 Total
Resolved
19.05% Consumer Satisfaction

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