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Decathalon online - Wrong Package Delivered

Sagar Magotra filed complaint against Decathalon online on Dec 3, 2022

I ordered some products from Decathlon app and they were to be delivered to me via Delhivery courier service but instead I have received a wrong package which is of Meesho app. I wasn't available to receive the package so told delivery guy to drop the package at some shop but that guy instead of delivering my package delivered wrong package which is of address far from where I live. It's a clear indication of fraud done by delivery man as the package he delivered was COD order and he didn't even ask for any money. He is now not picking call also. I belong to Village Patoli Ghaink PO Gharota ****** and the parcel that was delivered was of ****** and I havent even opened the . My order ID is ********** .Please call me I will be able to explain better. And I request you to do the needful asap otherwise I might have to take legal action if needed.



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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Decathalon online

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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