Shoponn
- Wrong package delivered refund denied by Shoponn Closed
Swapnil Patil filed this complaint against Shoponn on Jul 23, 2019
The company is a fraud. I have ordered Sparx ss-*** with a colour combination of dark grey and florescent green. I received the call form support team. They told me that the colour combination is not available. I asked them to cancel the order as I am paying an extra amount on Shoponn just for this colour combination
Next day, I received the product with the wrong colour combination. I completely disappointed me. When I connected with customer care they asked me to send the proof. After dropping the mail and several follow-ups they responded to me saying they cannot refund me as it is against their policy. It is not about the money but all mental stress, my time and the rudeness of the Shoponn support team landed me here to launch the complaint.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Shoponn
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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