Touchver Com
- Wrong order received Open
Ishani Sapra filed this complaint against Touchver Com on Nov 07, 2020
I received my order #**** on *nd November, ****, but the contents of the package are not the ones I ordered on the Touchver.com website. I had ordered :
*. Tropical Pineapple Leaf Lace-up Cropped Top - M x *
*. Striped Ribbed Cross Lace-up Top - M × *
But instead, I've received a sports bra, which doesn't even match the designs/images I chose from their website. Also the package contained only * item instead of *, and had cardboard pieces filled inside it. Also my total COD amount as mentioned in the email as well as on the package was Rs.***.**, but the delivery guy charged me Rs. ***. This is highly incorrect and unprofessional on their part. They have not been replying to any of my emails or return requests.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Touchver Com
Resolved
Frustrated? File a Complaint
ZebPay
"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"
Rahul Parmar
Related Complaints
Touchver Com - Wrong product delivered Open
I have ordered two products but received one wrong product from touchver.com...
Nov 08, 2020 by NITIN KUMAR
Touchver Com - Wrong item delivered Open
I ordered for a leopard print bra. But the item that came in the package was a cheap, low quality top which I didn't even order. I want my money back. They fooled me. I want my money refunded....
Nov 08, 2020 by Krishnani Konwar
Touchver Com - Wrong order recieved Open
I ordered a pair of tankini but a cheap quality tee shirt was delivered. And I did not get any reply from them for my return policy or mail I sent ....
Nov 07, 2020 by Herlyn
Touchver Com - Wrong order delivered Open
I ordered two tankini sets rather recieved a cheap quality tee shirt and they haven't replied to my email or my return complaints...
Nov 06, 2020 by Herlyn
Touchver Com - Wrong item received Open
I ordered * bikini sets and I received a third grade quality t-shirt. There is no bill, no invoice. I checked for customer care number, return address but nothing is there....
Nov 06, 2020 by Shweta Rohatgi