Escoprin
- Wrong medicine delivered Closed
RAJIVE AGARWAL filed this complaint against Escoprin on Dec 08, 2022
Respected sir,
I am a retired staff of SBI.
I am a frequent user of URWORLD application in which Appolo Pharmacy supplies the medicines under the tie-up with SBI.
Sir, I have ordered for some medicines on **-**-**** with order id ************ which had been supplied to me on **.**.****. when I checked the medicine then I found that one medicine supplied was not as per my order. I have ordered for "ECOSPRIN AV **". (** capsule) which is having a cost app Rs ***/- but Appolo pharmacy supplied me "ECOSPRIN AV **- ** mg" costing Rs ****/-. Later on I contacted to my family physician who did not permit me to use the medicine supply by Appolo pharmacy.
I complained to Appolo pharmacy for the same on **.**.**** and was in touch with them on regular intervals. App **-** times I have contacted the pharmacy.
But in the last now they have decline my request to replace the medicine which was wrongly supplied by them and they are not ready to rectify their own mistake.
Sir, this is a level of harrasment by the Appolo pharmacy for the old age person.
Sir, this is for your information and necessary action.
Thanks and regards,
Yours sincerely
Rajive Agarwal
HRMS ID *******
MOBILE:. **********
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Resolution Demanded:
Refund / Credit for purchase
Escoprin
Resolved
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