Swiggy
- Wrong item delivery Closed
N V surya Teja filed this complaint against Swiggy on Mar 05, 2020
Order No:-#***********.
I have ordered Veg Briyani From Hyderada Bawarchi on *st March **.
I recieved Chicken Briyani in place of Veg Briyani. Here we are pure vegiterian Family. I Contacted Help desk For replacing the item. they refused and told to send a mail to swiggy@support.in. I sent the mail with the photographs. after ** hrs they replied replied we apologizes for that and tested from our end you received the worng item, we will improve the services. and than i asked for the refund . They refused to refund the amount. There were there executives who know everything, (Yash,Arun,Elizebath) and they mentioned we cant refund the amount, will improve our service. I mentioned in the mail,i will fill a complaint on there of you and will circulate in social media . than in next mail with my concurrence they closed the complaint.
Than i mentioned in the mail i sent the screenshot of conversation history along with name of help Desk Executives(Arun, Yash, Elizebath) than in next mail there in no executive name as mentioned in the mail.
I want money back at any cost.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Swiggy
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
Related Complaints
Swiggy - Food not delivered Closed
I ordered the food on time but it didn't assign the delivery partner at time, leading to long waiting hours, I starved to death. during the waiting hours the hope to get the food delivered the pain and the mental agony and the false notifica...
Oct 11, 2024 by Rahul Kumar
Swiggy - Food not delivered money not refunded Closed
I ordered food on **-**-**** at Kilo Biriyani, Durgapur. Food not delivered. Money not refunded till date. ...
Sep 15, 2024 by PB MITRA
Swiggy - Order not delivered Closed
I am lodging a formal complaint regarding order #***************. Despite waiting for over three hours, the food was not delivered to me. According to the delivery partner, the order was mistakenly delivered to a child instead of the intended r...
Sep 02, 2024 by Abhishek Singh
Swiggy - Food delivery late and less quantity Closed
I had ordered food from swiggy while ordering it was showing **-**minutes but it get delivered to me in *hour and because of late delivery food was not hot it became cold and tasteless. After delivery issue i get less quantity to food as compar...
Aug 28, 2024 by Piyush chaudhary
