Mukul Gupta filed complaint against Swiggy on Oct 19, 2025
order cancelled by Swiggy even i had requested not to cancel the order and cancellation charges were added to my account.
And i had also contacted customer support executive on chat after that then i was told it was cancelled by Swiggy without customer's request so you can mail us and for sure cancellation fee will be removed as it is not be applied because it is against Swiggy's cancellation policy.
and it has been more than ** days now but they are not responding appropriately related to this issue from support@swiggy.in.
Refund / Credit for purchase
Replace / Fix problem
2050
Total Complaints
1062
Total Resolved
51.80%

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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