Tata Cliq
- Wrong item delivered Open
Ram anuj filed this complaint against Tata Cliq on Jan 06, 2024
Hello Sir I ordered a Timex wrist watch on **Dec **** from tata cliq And the product is delivered to me on ** Dec **** in evening When I opened the box they sent me wrong watch of some another brand instead of Timex I immediately contact with their customers representative on next morning i.e ** Dec they told me to create return from app and I do soo But when courier partner come to take away the product he mark the quality check failed and didn't take the product And I again contacted to customer representative of tata cliq and told them then they take a complain(Ref I'd ********) and told me to wait for * working days On ** Dec the product is picked up and it passes the quality check and my refund is not credited after the pickup of the product they told me to wait for another ** days i frustrated by their action They told me that seller will also check the quality of product then the refund is processed If seller is right then why he sent me wrong product It's like investigating a murder case by the murder Plz sir help me to get my money back I'm irritated and frustrated by the tata cliq and seller Their behaviour is very rude And also I raise this complaint on NCH platform against docket no. ******* the company didn't give any satisfactory response and give unrelated remarks Also company employee said this matter is in NCH we can't do anything
They torture me mentally & financially from past ** days
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Tata Cliq
Resolved
Frustrated? File a Complaint
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
Related Complaints
Tata Cliq - Money deducted from my account by TATA CLIQ but order not confirmed Closed
I ordered a jacket from TATA CLIQ and money was deducted from my account but they said that order was not confirmed and now I have not received my refund...
Jan 13, 2024 by Arpan Deb
Tata Cliq - Account disabled Closed
I have ordered westside products Account is disabled now ...
Jan 06, 2024 by Vaishnavi yekkati
Tata Cliq - Package not Delivered Closed
Ordered Clothes through TATA Cliq on *th December ****. Was given a delivery date of **th and **th December ****, Still product is not delivered. No proper response from the Customer Care team, except they are looking into it. Order ID # is ***...
Dec 19, 2023 by Vikram Arora
Return pickup was scheduled for the **th December **** but no one came down to pick it but the status says the customer was not available which is a ***% lie. No idiot called me nor made an attempt to pick up the product for return. Today is th...
Dec 16, 2023 by Leninsly P s
Tata Cliq - TataCliq Tata Cliq product never received but marked delivered in the app Closed
TataCliq / Tata Cliq product never received but marked delivered in the app. I received the sms on *th December of item delivered. I checked with watchman and neighbors, they mentioned no package was received. Also the OTP was not requested ...
Dec 07, 2023 by Akshay J