- Wrong hotel booking and no refund Closed
I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never called back despite multiple calls to their customer service. Finally, they said it has been escalated to higher management and they will call you in ** minutes. It has been ** days since and no email or call. I called today on **th August and still I got the same response from Makemytrip. Besides ruining my vacation, they caused me lot of mental harassment over customer care calls by putting me on long holds with no resolution and blatant lies. The hotel is still listed as Oyo hotel on their site.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
I tried to book in makemytrip for train ticket unfortunately it's not worked but my payment is completed and they said it'll be refund on sep **th today is sep ** they shown refunded but I don't get my money I checked balance it's not recieved ...
Sep 29, 2023 by Sohan Sebastian
I had booked a holiday package (Booking ID - NH**************) from MMT but we were unable to aboard the flight beacuse of an unexpected passport issue, meanwhile although we requested for a refund. They did not agree stating that it is a non r...
Jun 07, 2023 by SHASHI KUMAR
I had booked a flight ticket and then wanted to reschedule it. I went to check for price on MMT website and it showed **** and when i clicked on pay button it showed technical error. With the amount mentioned I went ahead with change in my p...
Apr 11, 2023 by Atul Chaturvedi
*. I booked Spicemax category tickets where your website apart from offering priority checkin, etc , also offers seats with extra leg space. But As I tried to web checkin after making the full payment , it does not allow me to select spicemax s...
Mar 17, 2023 by Pawan Kumar Rai
Makemytrip - Refund issue Closed
I have raised a complaint that support executive has cancelled wrong train and asked for refund and they are not responding...
Mar 09, 2023 by Ashish kotapati