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Makemytrip
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemytrip - Unilateral Cancellation of my Hotel Booking Open
I am writing regarding my recent hotel booking made through the Smartbuy website. The payment has been completed, and the bookings were confirmed for * rooms on * separate bookings. Despite, after a couple of days I got a call from makemytrip t...
Oct 22, 2024 by Bibhudutta Basantia
Makemytrip - Complaint for refund Open
o On dated** September,****,while booking for a hotel in Lucknow ton MakeMyTrip site, Rs.**** was debited from my account but hotel booking failed. I got the alert message from MMT that the amount will be refunded within */* days. but even aft...
Sep 26, 2024 by Narahari Nayak
Makemytrip - MMT Zero cancelation fraud Open
I paid extra money to buy zero cancelation insurance - it was clearly written that I will be entitled to get ***.*% refund if i cancel the booking before ** hours. Now when i am trying to cancel my booking they are deducting Rs. **,***. The ter...
Sep 04, 2024 by Vyom
Makemytrip - Mental harassment by Makemytrip Closed
I was denied checkin against my booking at Hotel Levante on **th Jun. Despite of multple calls no action was taken and no one called me back from MMT. I took the checkin by paying the additional amount and escalated the issue to the MMT team to...
Jun 27, 2024 by Kapil Agarwal
Makemytrip - Transaction failed ticket not issued refund needed Closed
I had booked a flight for Amritsar to pune via MakeMyTrip. And the amount for the same got deducted from my bank account. But it shows transaction failed! And I have tried my best to reach to MakeMyTrip but they're not responding to any of the ...
Jun 27, 2024 by Sunanda Menon
Makemytrip - NON REFUND OF CANCELLED TICKETS Closed
I Have Booked Flight Tickets from Hyderabad to Dehradun on **.**.**** Rs.*,**,***/- and Advance Given on **.**.**** of Rs.**,***/- , Total Ticket cost for ** Passengers are Rs.*,**,***/- and we hae cancelled * tickets on same day and after * da...
Jun 18, 2024 by CHUDI DHEERENDRA RAO
Makemytrip - Cheating in booking checked baggage allowance Open
I booked a return travel through makemytrip for my australia travel from india. There fare was most competetive on skyscanner for my given dates. But after booking only I got to know that my return flight checked baggage allowance is *kg lesser...
May 14, 2024 by sorabh mittal
Bought Gift Cards from Makemytrip; they got expired on Dec ****. They never sent any email that gift cards will expire before the expiration. After the expiration I reached out and they never agreed to extend the end date and took my money....
May 06, 2024 by Amit Bhatia
Makemytrip - Refund Open
Mene * March ko Lucknow se orai ke liye slippers tickets liya tha .Jo ki set confirm nhi hu. To muje refund bta Raha tha after ** days mene wait Kiya liken **march ho gya h. Refund successful dekha Raha hai. Lekin Paisa nhi aaya. Customer call...
Mar 12, 2024 by ANUJ KUMAR JATAV
Makemytrip - Hotel denied checkin Open
I had booked a hotel via makemytrip for my father for ** Dec **** and the hotel denied checkin stating that they did not get any bookings. Even after showing the confirmation voucher, they refused to accept the ticket. Given that it was late at...
Feb 20, 2024 by Vishakha
Makemytrip - Refund not received for Go Air Bookings Closed
We had booked ticket from Mumbai to Phuket through Go Air, however the Company got insolvent and all the flights got cancelled. We are yet to receive our refund for the flights. Reference No. *****************...
Jan 31, 2024 by Danish Shaikh
Makemytrip - Didn t get Refund Open
I tried to book a train ticket from the MakeMyTrip website on December **, ****. I made the payment via Upi, but due to some issues, the booking failed. I waited for * days for the amount to be reflected in my account. Then I tried several ...
Jan 24, 2024 by Vipin
Makemytrip - PNR No Open
Dear Concern I booked a ticket for my son, Aryan Singla, through MakeMyTrip on September **, ****, for a flight on October *, **** having PNR No. - *J*ZHW. Prior to booking, I contacted MakeMyTrip to express my concern about my son's pending...
Jan 13, 2024 by Nishi Gupta
Makemytrip - Complaint Seeking Refund and Reimbursement for Fraud scam by MakeMyTrip Open
Complaint Seeking Refund and Reimbursement against Fraud/ Scam by MakeMyTrip: I want to file a complaint about our booking experience with Hotel Bharat Mahal Palace, Jaipur through MakeMyTrip for a *-night stay from ** Dec to ** Dec. We mad...
Jan 02, 2024 by Arun Paliwal
Makemytrip - Refund of the non travelled journey Open
I had booked a journey from Girinagar to Attingal from the makeMytrip app on **th November ****. After the completion of the booking the boarding point automatically changed to Krishnagiri which was around ** km away from Girinagar. My friend c...
Dec 07, 2023 by Nikhil S Kumar
Makemytrip - Misinformation Lack of Information lead to Ticket Cancellation Open
Booked flight tickets from India to Singapore and return. Due to delay in visa asked CC to help with rescheduling to next day. CC connected to Singapore Airlines support but they said it's not possible to reschedule. I asked if I can cancel and...
Nov 12, 2023 by Rishabh Singh
Makemytrip - Bus booking refund Open
I booked a bus on behalf of my grandfather and his in law, who both are senior citizens, the bus broke down when they boarded the bus from valliyur on Oct **th at , the bus was supposed to be arriving at *AM on Oct **st, but they changed the bu...
Oct 31, 2023 by Syed Adeeb
Makemytrip - Non remittance of refund amount Open
I booked an airticket in makemytrip. Flight cancelled by the airlines and amount refunded to the wallet of makemytrip. I requested for transfer the same to my bank account. Accordingly, it shows that on **th August **** it has transferred the a...
Oct 31, 2023 by M PANNEER SELVAM
Makemytrip - Automatic reply Fwd ImmediatelyUnauthorized charges being applied to my account Open
It has come to my attention that my visa was processed without my knowledge, resulting in unauthorized charges being applied to my account. I noticed a charge of [****/-] on my account, which was identified as a visa processing fee by Visa A...
Oct 17, 2023 by Visistha
Makemytrip - Mistreatment in bus journey Open
BOOKING ID NU*************** REFFERENCE PNR A*SMZBZE Following inconveniences occurred listed in the order of occurrence *. Upon the failure of the bus booked by PVS, a different operator bus (ISRTC) was sent at the pick up spot *. The j...
Oct 08, 2023 by Aiman Baloch
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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