How to file a complaint against Makemytrip?
- Go to "File a Complaint" page
- Choose Makemytrip and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Makemytrip
Makemytrip
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Helping you with Makemytrip complaints
If you want to complain about a problem that relates to Makemytrip, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Makemytrip services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemytrip - MAKEMYTRIP TRAIN REFUND Open
My train was cancelled from irctc so the trip did not happen from Mumbai to Sawai Madhopur. Train was booked through MAKEMYTRIP. There is no support being provided to process my refund. I got email from irctc that they have given refund to Make...
Jun 13, 2021 by Zubin Baisiwala
Makemytrip - Full refund not done Open
The flight got cancelled by the airline Spice jet but as soon as the ticket was bought through MakeMyTrip agent I had to raise a refund request through agent which I did as soon as I learnt that the flight cancelled. In * weeks I received half ...
May 21, 2021 by Pavani Jain
Makemytrip - Refund of cancelled air ticket Closed
I had booked an air ticket from Bangalore to Bagdogra travel date **th May **** from online portal MakeMyTrip. The flight was cancelled by the airline and full amount to be refunded. Even during these pandemic MakeMyTrip has deducted MakeMyTrip...
May 16, 2021 by Ahmed
Makemytrip - Refund not provided by MakeMyTrip Closed
Dear Sir/Madam, I had booked a flight ticket through MakeMytrip on **th April ****. It got cancelled due to COVID. On **th March **, GoAir has processed the refund to MMT. I am trying to reach out to MMT but in vain. No support is being provi...
May 13, 2021 by Rahul
Makemytrip - Voucher Validity not extended Closed
I have purchased a voucher of Makemytrip and due to this lockdown I was not able to use the voucher of **k I am following up with MakeMyTrip for the validity extension of my voucher but no one is helping me out....
May 12, 2021 by Paresh K Chauhan
Makemytrip - Refund not received even after processed Open
Booked for a hotel on **th April **** which had agreed full refund if cancelled before * may **** before **:** pm. I cancelled the booking on **th April **** itself due to a restrictions made for my travel due to covid **. They started refund p...
May 11, 2021 by Nandagopan
Makemytrip - Refund not processed by makemytrip since 1 year 2 months Open
International klm flight booked from Netherlands to India before pandemic via makemytrip. Flight cancelled by airline due to pandemic in March. Klm stated to initiate refund process via makemytrip which was done in September ****. Till no...
May 10, 2021 by Dinesh parate
Makemytrip - Transfer my cash from makemytrip wallet to my bank account Closed
one year after cancellation of flights- makemytrip has refunded amount in the makemytrip account, but there is no provision to get my money back in my bank account. Pl address this issue....
May 10, 2021 by Rahul Shah
Makemytrip - Refund Open
I have booked my ticket from Delhi to Ufa (Russia) on **nd may **** through makemytrip and had to cancel it due to the pandemic on **th april ****, but have not been refunded the amount of ₹ **,*** even though i have paid the cancellation cha...
May 01, 2021 by Pravin Sharma
Makemytrip - Makemytrip is not refunding money for holiday package cancelled due to coronavirus Open
I booked honeymoon package for june ****, the trip got cancelled due to coronavirus pandemic. I tried uncountable times to contact them, but it was no use. Finally in April **** i was able to contact them. They said malindoair is not refunding...
Apr 28, 2021 by vivek kumar
Makemytrip - Credit shell amount not refunded Closed
My Spice Jet flight booked on March, **** via MakeMyTrip with PNR : LFFZRN was cancelled due to COVID-** restrictions and the company had created a credit shell for the flight ticket amount. As per Government updates the company is supposed to ...
Apr 22, 2021 by MOHANA DAS
Makemytrip - Money deducted Closed
On *th April *:** am I booked hotel in MakeMyTrip app without login, I have done the payment using UPI option available there, I have used Paytm upi for the payment but in the MakeMyTrip app it showed me payment server error. The money has been...
Apr 09, 2021 by Arpit Baranwal
Makemytrip - Refund not processed Closed
I cancelled AirAsia flight for * passengers. The refund was processed successfully by AirAsia airlines to MakeMyTrip on **th of March. But the refund has not been processed by MMT into my bank account (original payment method). There is no help...
Apr 08, 2021 by Riya Jain
Makemytrip - Booking Failed Closed
While trying to make flight booking for above route via Credit shell balance, Booking is failing and unable to get confirmation and PNR number....
Mar 29, 2021 by Gowssik
Makemytrip - Refund not issued by MMT Closed
Hello Team, I've booked ticket last year from Mumbai to Lucknow via MMT. I've paid **** rs. my flight was cancelled due to covid situation. Now I got an email from airlines that they have initiated my refund but when I tried to get details on...
Mar 22, 2021 by Vikas Dubey
Makemytrip - MONEY STUCK WITH MAKEMYTRIP Closed
I had booked flights in **** via MAKEMYTRIP for a family trip viz GO AIR for BOM-COK-BOM . Travelling was only in May ****, but Covid hit and we were unable to travel. Money was put into escrow account, as was earlier informed by airlines and ...
Mar 16, 2021 by AJIT RAVINDRAN UNNITHAN
Makemytrip - Refund failed Closed
My flight booking ID NF************** AMD-CCU was cancelled on *th March ****. Then Makemytrip also sent a mail to me that a refund is in progress. but some days later another mail sent from your side that due to some technical issue refund w...
Mar 12, 2021 by Sunanda Guha
Makemytrip - No refund till now Open
I have booked train ticket in makemytrip ...and the seats are not confirmed and ticket got cancelled automatically...it's been so long...they haven't given any refund nor I couldn't contact customer care also....such a waste app....not giving p...
Feb 23, 2021 by Akhil raj
Makemytrip - Flight got canceled Closed
Hi Team, I have booked a round trip from Delhi to Male using MakeMyTrip service. You can find the flight details in the trailing mail. However, the Srilankan airlines are not operational since March **** and no body from your side informe...
Feb 18, 2021 by Ankur Mishra
Makemytrip - Booking not confirmed Open
I just paid Rs.***** through Induslnd bank (net banking) on MAKE MY TRIP for two seats of TrueJet Ahmedabad to Nashik flight on **th Feb **** ; the booking failed and I didn't get any tickets but the amount got deducted. I need REFUND for the s...
Feb 17, 2021 by Randhir Chaudhary
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