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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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If you are not satisfied with Makemytrip, file a complaint now:
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a. Contact the customer support of Makemytrip first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Makemytrip - Refund Open
Mene * March ko Lucknow se orai ke liye slippers tickets liya tha .Jo ki set confirm nhi hu. To muje refund bta Raha tha after ** days mene wait Kiya liken **march ho gya h. Refund successful dekha Raha hai. Lekin Paisa nhi aaya. Customer call...
Mar 12, 2024 by ANUJ KUMAR JATAV
Makemytrip - Hotel denied checkin Open
I had booked a hotel via makemytrip for my father for ** Dec **** and the hotel denied checkin stating that they did not get any bookings. Even after showing the confirmation voucher, they refused to accept the ticket. Given that it was late at...
Feb 20, 2024 by Vishakha
Makemytrip - Refund not received for Go Air Bookings Closed
We had booked ticket from Mumbai to Phuket through Go Air, however the Company got insolvent and all the flights got cancelled. We are yet to receive our refund for the flights. Reference No. *****************...
Jan 31, 2024 by Danish Shaikh
Makemytrip - Didn t get Refund Open
I tried to book a train ticket from the MakeMyTrip website on December **, ****. I made the payment via Upi, but due to some issues, the booking failed. I waited for * days for the amount to be reflected in my account. Then I tried several ...
Jan 24, 2024 by Vipin
Makemytrip - PNR No Open
Dear Concern I booked a ticket for my son, Aryan Singla, through MakeMyTrip on September **, ****, for a flight on October *, **** having PNR No. - *J*ZHW. Prior to booking, I contacted MakeMyTrip to express my concern about my son's pending...
Jan 13, 2024 by Nishi Gupta
Makemytrip - Complaint Seeking Refund and Reimbursement for Fraud scam by MakeMyTrip Open
Complaint Seeking Refund and Reimbursement against Fraud/ Scam by MakeMyTrip: I want to file a complaint about our booking experience with Hotel Bharat Mahal Palace, Jaipur through MakeMyTrip for a *-night stay from ** Dec to ** Dec. We mad...
Jan 02, 2024 by Arun Paliwal
Makemytrip - Refund of the non travelled journey Open
I had booked a journey from Girinagar to Attingal from the makeMytrip app on **th November ****. After the completion of the booking the boarding point automatically changed to Krishnagiri which was around ** km away from Girinagar. My friend c...
Dec 07, 2023 by Nikhil S Kumar
Makemytrip - Misinformation Lack of Information lead to Ticket Cancellation Open
Booked flight tickets from India to Singapore and return. Due to delay in visa asked CC to help with rescheduling to next day. CC connected to Singapore Airlines support but they said it's not possible to reschedule. I asked if I can cancel and...
Nov 12, 2023 by Rishabh Singh
Makemytrip - Bus booking refund Open
I booked a bus on behalf of my grandfather and his in law, who both are senior citizens, the bus broke down when they boarded the bus from valliyur on Oct **th at , the bus was supposed to be arriving at *AM on Oct **st, but they changed the bu...
Oct 31, 2023 by Syed Adeeb
Makemytrip - Non remittance of refund amount Open
I booked an airticket in makemytrip. Flight cancelled by the airlines and amount refunded to the wallet of makemytrip. I requested for transfer the same to my bank account. Accordingly, it shows that on **th August **** it has transferred the a...
Oct 31, 2023 by M PANNEER SELVAM
Makemytrip - Automatic reply Fwd ImmediatelyUnauthorized charges being applied to my account Open
It has come to my attention that my visa was processed without my knowledge, resulting in unauthorized charges being applied to my account. I noticed a charge of [****/-] on my account, which was identified as a visa processing fee by Visa A...
Oct 17, 2023 by Visistha
Makemytrip - Mistreatment in bus journey Open
BOOKING ID NU*************** REFFERENCE PNR A*SMZBZE Following inconveniences occurred listed in the order of occurrence *. Upon the failure of the bus booked by PVS, a different operator bus (ISRTC) was sent at the pick up spot *. The j...
Oct 08, 2023 by Aiman Baloch
Makemytrip - Refund not delivered Closed
I tried to book in makemytrip for train ticket unfortunately it's not worked but my payment is completed and they said it'll be refund on sep **th today is sep ** they shown refunded but I don't get my money I checked balance it's not recieved ...
Sep 29, 2023 by Sohan Sebastian
Makemytrip - Refund not processed and delayed Open
I have booked * flight tickets through Makemytrip Destination: Germany Date of Travel : **/**/**** Out of which one ticket was cancelled on **/**/**** . Total amount to be refund is Rs.*****. Ticket has been raised in MakeMyTrip and referen...
Sep 19, 2023 by Padmarajan
Makemytrip - Promised refund never came after numerous followups Open
I booked a ticket using the MakeMyTrip mobile app. At a later point, I called them to request for rescheduling the trip, to which they said I have to directly call the airline to reschedule. I called up the airline (Air India) and successfully ...
Sep 08, 2023 by Bastin Headmon
Makemytrip - Denying refund Open
Stayed in Hotel Manama Mumbai. This property comes under MMTvaluestays propprety. Room had cockroaches, linens were torn, Fridge was absent, windows broken, wardrobes are pale yellow, Pillow cover are pale yellow....
Aug 31, 2023 by Rushil Agarwal
Makemytrip - Fare Lock fraud on makemytrip Open
Hi, I used the fare lock feature on MakeMyTrip which they keep publishing on the site when you go to book your tickets; (which itself is a fraud feature at so many levels which I will discuss later.) Once I paid for fare lock, i received ...
Aug 14, 2023 by Supriya Shetty
Makemytrip - Refund not processed by Makemytrip after visa refusal Open
I booked my honeymoon package for greece and paid half of the amount (₹******) in first week of April. Makemytrip visa team got in touch with me with list of documents to be submitted. I started preparing the required documents including bank...
Jul 15, 2023 by Sushrut Nandkumar Kasture
Makemytrip - Refund issuereg Open
Sir, I had cancelled my booking vide booking no NF*DFVNOS*ADPAAG**** booked On ** Apr, ****. Indigo has released refund amount Rs. ****.** but I have received only Rs. ***.** from make my trip. I requested to you to kindly clarify differen...
Jun 21, 2023 by SANGEETA DEVI
Makemytrip - Make My Trip Credit note not fullfiled Closed
I had booked a holiday package (Booking ID - NH**************) from MMT but we were unable to aboard the flight beacuse of an unexpected passport issue, meanwhile although we requested for a refund. They did not agree stating that it is a non r...
Jun 07, 2023 by SHASHI KUMAR
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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