File a Complaint against Makemytrip
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How to resolve Makemytrip complaints online
If you want to complain about a problem that relates to Makemytrip, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Makemytrip
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Makemytrip - MakeMyTrip is not refunding the canceled amount Open
I booked a ticket on ** Mar, **** from MakeMyTrip and canceled directly from AirAsia on ** Mar ****, **:** due to some personal reasons. The website shows my Refund transferred to wallet : ₹ *,***. But the refund amount is not reflected in...
Mar 27, 2023 by Ramachandran
Makemytrip - Makemytrip not refunding my ticket Open
I had purchased a ticket for India from Brussels via the airlines Aeroflot during lockdown on **st March **** using makemytrip.com. All the flights were cancelled by the govt that time due to the COVID lockdown and hence we couldn't come to In...
Mar 25, 2023 by Dr. Pinaki Saha
Makemytrip - Refund not processed Open
With regards to complaint ref ***************** . I signed up with makemytrip using my Mobile + OTP. I had to cancel one trip due to an error from my side and makemytrip said they had processed but its still not credited to my account. Upon fol...
Mar 20, 2023 by Saurabh Suresh Gattani
Makemytrip - Charged but no services provided Closed
*. I booked Spicemax category tickets where your website apart from offering priority checkin, etc , also offers seats with extra leg space. But As I tried to web checkin after making the full payment , it does not allow me to select spicemax s...
Mar 17, 2023 by Pawan Kumar Rai
Makemytrip - Refund issue Open
I have raised a complaint that support executive has cancelled wrong train and asked for refund and they are not responding...
Mar 09, 2023 by Ashish kotapati
Makemytrip - Refund not received Open
I booked a domestic flight ticket for my elderly grandfather two months back. Since the airline kept changing the time of departure we canceled the ticket since my grandfather is old and would be unable to wait for such long hours alone. We did...
Mar 06, 2023 by Lakshmi
Makemytrip - Not getting refund of flight of holiday package refund for package no nl2200102269558 Open
I have tried numerous times to get the refund for flights of holiday package NL*************. but MakeMyTrip doesn't answer my call, once I select cancelled holiday package on IVR , call gets disconnected. I have tried directly with airlines an...
Feb 18, 2023 by vivek kumar
Makemytrip - Visa is not delivered yet Open
We are trying to contact customer care for the visa.. they are not supporting to communicate ...
Feb 07, 2023 by chitra m n
Makemytrip - Hotel cancellation refund refused Open
The hotel 'The Orchard Resort' was ***% refundable till Mon, ** Dec ****, **:** AM. MakeMyTrip had given me the attached booking voucher. It states that the booking was ***% refundable till the time of check-in. ** hours before check-in,...
Jan 22, 2023 by Prashant Dhairyasheel Pawar
Makemytrip - Refund of cancelled bus Closed
My Bus from Bangalore to Goa, dated **rd December ****, had been canceled by the bus operator. I have raised the request with MMT to initiate the refund, request id - *****************. There is no update on this yet. On contacting the bus oper...
Jan 03, 2023 by Sibani Mohanty
Makemytrip - Terrible experience on customized tour package Closed
Terrible experience on a vacation trip undertaken through Make My Trip Planned a vacation for our family and approached Makemytrip (MMT) to customize a trip for * days, and * nights to Rajasthan, viz Udaipur, Jodhpur, and Jaisalmer. MMT charg...
Dec 31, 2022 by Jaideep Majumdar
Makemytrip - Missed my flight because of the Makemytrip cab services Open
I booked a Holiday package from *th to **th December. It includes flights to and fro, Hotels and also cab services. While we are returning from Ooty to Bangalore, cab services from Makemytrip didn't reach the destination on time and gates ...
Dec 17, 2022 by Ravikiran
Makemytrip - Makemytrip has not refunded back my money Closed
I had booked a bus from Varanasi to delhi through makemytrip, the day of departure bus company ATS travels told us that they can't come there bus is broken they told this us at the last moment, after that i requested for claim of my money and n...
Nov 19, 2022 by Lakshya jantwal
Makemytrip - Ineffeciancy of service and not commitment post charges taken Open
With respect to my booking id mentioned in the subject line. My flight was booking from Mumbai to Goa at the actual scheduled time **:** am, I noticed tonight while confirming a web check in that the flight is rescheduled to **:** Hr (*:** Hour...
Nov 12, 2022 by Sawan Dubey
Makemytrip - After buying zero cancellation plan i didn t get the full refund Open
I have cancelled my flight from sarjah to new delhi on **october the refund i get in my account is only ****rupees but i already add the zero cancellation plan for ***% refund for cancellation made before **hours before departure but i didn't g...
Oct 23, 2022 by Akash Yadav
Makemytrip - Refund not recieved Closed
In april ****, I had Rs. **** as my wallet balance, I created request for this amount to be refunded back to my bank account in april. I have been chasing since through emails but get a response that the request is closed. Neither the amoun...
Sep 29, 2022 by Madhava Shenoy
Makemytrip - Bus Journey cancelled at last moment and bus fare not refunded Open
Hello Team, I had booked tickets for **th april **** from Chandigarh to manali. attached are the tickets for this trip. On **th april ****, I had received the message that "due to unavoidable reasons the bus has been cancelled. Please cont...
Aug 30, 2022 by Manish Chauhan
Makemytrip - Bus booking refund Open
I have book the bus ticket from makemytrip but bus is cancelled by bus operator . Refund will process within * working day but still refund not received ...
Aug 23, 2022 by Chetan bapu deshmukh
Makemytrip - MMT denied Checkin Open
Booked a hotel through mmt for the dates **/**/****-**/**/****. When i reached the hotel, they denied me check in telling that they were fully booked. I tried contacting the mmt customer care for resolution, they told they will resolve the comp...
Jun 17, 2022 by Kunwar Vikrant
Makemytrip - Refund for the trip cancelled Open
I have paid an amount of ₹**** for which money has been debited from my account but the payment process has been lapsed and no trip was booked. I request you to look into the issue and kindly do the needful....
Jun 16, 2022 by Karthick C
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
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