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Makemytrip ^(2/31)

MakeMyTrip cab services sending false messages ^Open

I booked a cab from coimbatore to palani for 8th June 8AM. The Drivers details were shared with me 2 hrs prior to the travel time and the driver even confirmed it through SMS and asked our scehdule for that particular day. By 7.55AM i got a mes...

Jun 12, 2018 by Aravind

Automatic Cancellation of flight ticket ^Open

I've booked a round trip from Trivandrum to kolkata. The onward journey is on 10th may 2018 and the return is on 13th may 2018. I've cancelled only the return ticket on 27th April 2018 and makemytrip website also did the same. When I went for w...

Jun 07, 2018 by Ranjith Nagarajan

Ticket not done and No Refund for new ticket ^Open

Had paid for and received the ticket in mail but no ticket was actually confirmed to Air India by MakeMyTrip for DEL-BBI on 17th May 2018. Had to purchase new ticket for next flight on the spot, amounting Rs. 12,630 for which no refund has bee...

Jun 01, 2018 by Lipsa Lenka

Refund not received ^Open

Hi, Makemytrip is not refunding my amount of rs 12360. It's more than one month and everytime they say it will get credited within 3-4 working days but not received yet. Sent several emails and escalated to their highest level but no result ye...

May 31, 2018 by Rahul Gupta

Refund not given for refundable flight tickets cancellation to & from Kochi due to Nipah Virus outbr ^Open

Have to cancel flight tickets to and from Kochi due to the current Nipah Virus outbreak. Makemytrip said clearly they will not refund the amount. Have written multiple emails and made multiple calls to customer care to the airlines and to M...

May 30, 2018 by Poulomi

Makemytrip is giving trouble ^Closed

My booking id is NL206301222693. I paid the amount of Rs 1,20,380 on 20 May 2018(because on their website, same amount was displayed). I paid partial amount of Rs 1,20,380 on 22 May 2018(on their webiste ,same amount was shown).On May 20 May 2...

May 28, 2018 by Aditi Chawla

Misled me during package ammendment ^Closed

I made a Kerala booking with MakeMyTrip with Booking ID NL206241169701and had requested to ammend the same due to some serious medical issue of my spouse for which MakeMyTrip team ( Varsha, Keshav Chaudhary) agreed and cancelled my flight from ...

May 26, 2018 by Hardik Harsora

Makemytrip is looting me ^Open

I paid Rs 249955 to makemytrip for the package but they are not sending me the services of even Rs 25. By sending irrelevant mails , they are harassing me. I want to cancel my package. They are harassing me. ...

May 25, 2018 by Aditi Chawla

Refund not initiated ^Open

I have booked tickets from MMT mobile application. First of all I booked three tickets from Hyderabad to bangalore on app. My money was deducted and I didn't receive any ticket. (neither on mail nor on message, in trip section also my trip was ...

May 03, 2018 by Pooja Kulkarni

Fraudulent act by makemytrip ^Open

This app is for cheating people. I tried to book a ticket from kolkata to Varanasi on 7th July 2018, selected the date, but the date updated to 10th june automatically because some days back I Searched some hotel for 10th june. This is a ser...

May 03, 2018 by Soumya Mitra

Refund not received ^Open

My flight from coimbatore to cochin which was actually scheduled for 08.04.2018 got c cancelled by the airlines later they postponded it to 09.04.2018 and that was cancelled too. According to the policy if the flight was cancelled by the air...

May 02, 2018 by Shanthi

Cheating ^Open

Dear Team This is to Log an official complaint against the booking with MakeMyTrip. The person assisting from the customer care mid guided and forcefully asked me to pay 18000 INR per person. As it was driving the last few days of my hone...

Apr 25, 2018 by Harmeet Singh Narula

Cancellation fees charged despite buying cancellation assurance ^Open

I booked air tickets using makemytrip.com for two sectors - 11th Apr 18 from Chennai to Delhi and 15th Apr from Delhi to Chennai. I bought cancellation assurance by paying additional amount of Rs 1138. Now when i tried to cancel my one way t...

Apr 06, 2018 by Vikas Girdhar

Non delivery on promises made by mmt ^Open

I had booked a hotel in gurgaon for 2nd April . However due to the political protests against SC st act order of supreme Court , buses and railway services remained suspended . Hence I couldn't go to gurgaon on 2 nd April . There is an op...

Apr 04, 2018 by Aayush Sharma

Money not refunded ^Open

On the 22nd jan we had booked bus tickets through makemytrip from kanyakumari to bangalore for the 24th jan.after debiting the account I was directed to a page saying the booking got cancelled and that money would be refunded soon. We immedia...

Mar 12, 2018 by carol war

Refund amount ^Open

Hi This is Bishwas. On 31st October,2017, I have done a transaction to make my trip.The transaction was successful and amount deducted. But the order was not successful.when I reached to refund the amount,first they denied that they have receiv...

Mar 11, 2018 by Bishwas

Refund Not credited of failed booking. ^Open

I was booking a flight ticket and the payment got deducted from my bank account and booking was failed. After repeatedly calling and mailing them they have not credited back my amount. I have even confirmed from bank that the amount has been ...

Feb 23, 2018 by Aman Watts

Hotel refuse to give check inn ^Open

Hotel confirmed by make my trip refuse to give check inn and left us in -5 degree temperature in himaliyan mountains that cause loss of a bag and hypothermia to one of our friend ...

Feb 19, 2018 by Shoaib ahmad nagoo

Full refund not given ^Open

I had booked an online package for Bali in Aug'17, just 10 days before the travel date of 10th Dec'17, I got a call from makemytrip customer care team, she told me that there had been some volcano Eruption happened in Bali and it's there in new...

Jan 17, 2018 by varun vishal

Refund not received ^Open

Due to makemy trip and hotel ownwr issue in last moment they have cancelled my hotel bokking after giving my written confirmation of my booking. I have paid the amount through Gift Card, however, I have so frustrated by the negligence beha...

Jan 06, 2018 by Sinjini

Confirmed hotel booking cancelled after 8 days of booking ^Open

My confirmed hotel booking is cancelled by makemytrip after 8 days of booking on 16 dec2017, saying that booking was done at very small amount . They cheated me and said that they have a right to cancel the booking. But this is not right please...

Dec 19, 2017 by Prashant Mittal

Did not provided flight details correctly and i suffered mentally ^Open

Hi, I have booking my flight tickets on 10th of October 2017 via make my trip from (Chennai to Melbourne) Qantas airways and my booking id is NN2299620759146) and the travel date was 22nd October 2017. Chennai to Melbourne it was a connec...

Nov 17, 2017 by Edagatla manoj ravi shanker

No pickup cab came on pickup point , No refund ^Open

id: NC750828469690548 I have booked cab form shirdi to mumbai for 22.10.2017 at 7.00 am. and money for same has been deducted from account and confirmation message for the same also received by me.The driver details was given by MMT .But ...

Oct 25, 2017 by DEEPAK MEDHE

Incompetent cab driver ^Open

A near perfect trip spoiled by MakeMyTrip. We booked the cab to take us to Ooty and back via MakeMyTrip. They took 15% as advance online. After that they did not bother. That is their cut. They hand over the booking to a vendor. This vendor cou...

Oct 12, 2017 by Rita Kakkar

Non disclaimer leading to financial loss and mental agony ^Open

Hi! This is with reference to my Booking ID : NN7302116419201. While making the Air Asia bookings on the mobile app, nowhere is it specified that we have to buy the checkin luggage. Just like there are ground rules and universal facts, the s...

Jul 30, 2017 by Surabhi Patodia

Different amount refunded than what showed in website ^Open

During cancellation of my flight ticket the website shows I will get refund around 22610 then I confirmed the cancellation. However after a day I received email and call from makemytrip claiming I will receive 20209. When I checked woth the c...

Jul 23, 2017 by Umashankar Ramalingam

Didn't pay me back my full cancellation refund from air india against their own T&C ^Open

I had booked to and fro tickets for 5 passengers from Kolkata to Singapore. I then cancelled one of the passengers from return flight(Singapore to Kolkatta) by calling the airlines. The airlines confirmed that as per policy 2000 rupees will be ...

Jul 08, 2017 by Pradeep Kumar Subudhi

Confirmed booking got rejected ^Open

Hi Make my trip Complaint number (Reference ID)- 170626-055292 Booking ID: NH7003455165168 NH7004055165020 NH7003255164818 NH7003755163570 NH7003655164654 NH7003155164424 NH7003255165452 NH7003155162526 NH7003955165730 NH7003955161666 I h...

Jun 29, 2017 by Priyank Pant

Auto Cancellation of Hotel Booking on Day Before Checkin ^Open

Hi Team, Please find details of issue, loss, mental torture I faced due to MMT May 25: Falling for thier add saying upto 80% off and additional 30% discount on Citibank Card, I saw a deal of MMT assured Hotel in Darjeeling - Khush Alaya, ...

Jun 14, 2017 by Manasa Holla

Cancelled my booking and created alternate booking without asking ^Open

i have made booking on 24-May-2017 for indigo (chandigarh to hyderabad - 6 hours flight) roundtrip (hyderbad to chandigarh -3 july)with the booking id NF7263394467133 from makemytrip . the company cancelled the booking and made alternate bookin...

Jun 07, 2017 by Tejpreet Kaur

Hotel booking forcefully cancelled inspite of full payment ^Open

I had booked hotel for darjeeling from 05/07/2017 till 08/07/2017 , at khush alaya - sterling holiday resort , darjeeling booking id nh 2123151750047 and from 08/07/2017 till 09/07/2017 booking id nh 2003051740765 in the name of vinay dugar thr...

Jun 05, 2017 by VINAY DUGAR

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