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Makemytrip
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemytrip - MMT denied Checkin Open
Booked a hotel through mmt for the dates **/**/****-**/**/****. When i reached the hotel, they denied me check in telling that they were fully booked. I tried contacting the mmt customer care for resolution, they told they will resolve the comp...
Jun 17, 2022 by Kunwar Vikrant
Makemytrip - Refund for the trip cancelled Open
I have paid an amount of ₹**** for which money has been debited from my account but the payment process has been lapsed and no trip was booked. I request you to look into the issue and kindly do the needful....
Jun 16, 2022 by Karthick C
Makemytrip - Refund not given Open
I booked a flight through their app and gave ***** but it has been almost three years they have not refunded my money. I have made n number call and sent n number of mails. I really don't know what to do. ...
May 29, 2022 by Shikha Gupta
Makemytrip - Refund not given Open
On **th April **** I had booked one flight ticket from visakhapatnam to chennai by using my younger brother amazon prime account and paid **** rupees and its PNR was ERVZTX. But soon i realized my mistake. Actually this ticket was booked by mis...
May 12, 2022 by SALIL VIDYARTHI
Makemytrip - REFUND OF AIR FARE Closed
I had purchased * Air Tickets from makemytrip.com to travel from DEL to Kullu on **th Jan'** ,the tickets were booked in Air India flight.I had paid Rs *****/- for these flight tickets.However one ticket in respect of Dr Hira Lal Sharma was can...
Apr 05, 2022 by Supriya Sharma
Makemytrip - Refund for Cab Closed
I booked a cab service in Bangalore for * days with booking ID: NC**************. They outsourced it to some other company which further outsourced it to another company. When the cab arrived, I noticed the cab number and driver is different, I...
Mar 26, 2022 by Joseph Gomes
Makemytrip - Refund Open
This is regarding our connecting flight from Bhopal to Srinagar (via Delhi) on **th Oct ****. Our flight from bhopal to delhi got delayed due to bad weather conditions due to which we missed our flight from Delhi to Srinagar. We went to the Air...
Jan 24, 2022 by Prachi Dekate
Makemytrip - Refund not received for cancelled flight Open
I have booked * tickets for an international flight from India to USA and made the payment of USD $**** (Booking ID UN*************) on March **, ****. The flights were cancelled because of COVID lockdown. It's been ** months and I'm yet to ...
Jan 16, 2022 by Ishtiaq Ul Haq Syed
Makemytrip - Makemytrip is not returning money for cancelled flight due to pandemic Closed
Hello Admin, I have been using makemytrip.com for a few years now. . They're service used to be good till Feb ****. But, now they have become sloppy, their customer advisors have become arrogant and experience with them has just become horr...
Jan 06, 2022 by Bhavin Tanna
Makemytrip - Refund of the cancelled ticket not received Closed
My bus ticket on *th December **** was cancelled, so I was expecting a refund for same with *-** days, now it has been almost a month and yet no communication is received from Makemytrip team regarding the refund. Tried contacting the customer ...
Jan 01, 2022 by Rahul Ravish
Makemytrip - Overcharging for a poor room Closed
I have been overcharged by ***** for the rooms during my Jaisalmer trip. * room for * nights cost me approx **.* k rupees, while pre-booking of * similar rooms cost me approx **k rupees at makemytrip. ...
Dec 28, 2021 by Parag Jain
Makemytrip - MAKEMYTRIP CANCELLED COVID TRIP NO REFUND Closed
I Had booked my flight tickets from MakeMytrip website on Feb **** for a trip to Bali by THAI Airways , travelling on Jun *th and coming back on Jun **th. Due to covid situation flights were cancelled by Airways. I initiated the refund proces...
Dec 23, 2021 by veena gowda
Makemytrip - Refund of hotel booked on Mekemytrip Closed
I booked hotel for * days from ** dec **** to ** Dec **** MakeMyTrip. The hotel name is hotel City park, Amritsar. But last minute the train got cancelled due to some ongoing protests in Amritsar. Now when I tried contacting Hotel they refused ...
Dec 23, 2021 by Subhash Goyal
Makemytrip - Refund for Booking ID Closed
I booked ** days hotel on MakeMyTrip with booking ID NH************* *n **th November ****. Booking was confirmed but Hotel confirmation was pending and PNR was not generated. As per their email, if PNR is not generated, the refund will be init...
Dec 01, 2021 by Ankit Srivastava
Makemytrip - Refund not received Closed
*days back I have canceled my hotel booking but till now I have not received my refund amount .and it is showing refund received in MakeMyTrip app. I want my refund back ...
Nov 24, 2021 by Prudvithreddy
Makemytrip - Refund not issued Open
I had cancelled one of my irctc tickets, but still no refund details about that, and not even customer care support connects...
Nov 07, 2021 by Budda Ravikiran
Makemytrip - Refund not received from MakeMyTrip Jet Airways international flight tickets Closed
We had booked our tickets through Makemytrip for international travel on *th Sep **** on Jet airways. Based on Makemytrip emails we cancelled the tickets and rebooked onto another airlines on ** April ****. After that we received an update f...
Nov 05, 2021 by Rajeev Agarwal
Makemytrip - Payment related Open
Hi sir,Mr prem lal here.actually I booked a air ticket on **/**/**** through the make my trip,on that time my payment is proceed but while redirect in make my trip that time showing that unable to process,and immediately I was booked same tic...
Oct 30, 2021 by Premlal Upadhyay
Makemytrip - Wallet amount not credited to my real account Closed
I have transferred my own MMT wallet amount of RS ****/-to my real account ,which is not credited and it's almost one year over.They have given one Reffer no fro that they have transferred the amount.But I confirmed with my bank and bank clearl...
Oct 28, 2021 by MITHUN ROY
Makemytrip - Regarding amount refund Closed
My two booking it as been canceled Ahmedabad to abu road. But my amount is not refund. Already *days completed. Please refunded my amount....
Oct 22, 2021 by Amit Singh Choudhary
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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