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Makemytrip ^(26/74)

Makemytrip - Poor service ^Open

Hi...i have booked a holiday through makemytrip and not happy with the service provided.i am a solo traveler and the hotel that is booked in not good as well.i am asking for upgradation and not getting the desired support Already my family is ...

Aug 10, 2019 by Gayathri p

Makemytrip - Unfair practices by MMT ^Open

I recently made a international hotel booking for Phuket, Thailand for which I used my MMT Black account. Being a black member I use MMT for all my travel bookings which accounted for more than * Lakhs last year (which is the highest milestone ...

Aug 07, 2019 by Vineet

Makemytrip - Nonreceipt of invoice ^Open

We have booked one ticket from Ahmedabad to Sanfrancisco on **th January, **** vide their booking id no. NN************* by paying an amount of Rs. **,***/-. Due to some reason I have rescheduled this ticket for which I had paid an amount of Rs...

Aug 06, 2019 by Rajani Vasan

Makemytrip - Booked hotel does not exist abroad ^Open

I booked a hotel I Doha for ** days using Makemytrip. After confirmation, I found out that the hotel address provided is only "street no ***, Doha, Qatar. And the phone number is ******. I contacted the support immediately and they told me tha...

Aug 03, 2019 by Avinash Bharatharaj

Makemytrip - Hotel denied check in through Makemytrip ^Open

I am tired of contacting MMT customer support now. I saw Voxya online which looked helpful so thought of taking your help. This is my entire experience mentioned below: " "I had booked * rooms at Hotel Anant Oyo ***** on *rd June for the price...

Jul 21, 2019 by Karan Sikri

Makemytrip - Refund not processed for a flight which was cancelled by Indigo airlines. Booked through Makemytrip ^Open

The refund pertaining to a flight (Indigo airlines) booked from Bengaluru to Mumbai is pending to be processed from Makemytrip. Unable to contact customer care. When Indigo was contacted they informed that they have processed amount to Makemytr...

Jul 18, 2019 by Krishnan P

Makemytrip - Refund not given ^Open

I have booked my ticket through Make my trip from Roorkee to Delhi on * Jul ****. Tickets were cancelled on * Jul **** by the bus operator. I have contacted through the mail but I didnt get any response....

Jul 08, 2019 by Nidhi

Makemytrip - Refundpending from MakeMy Trip ^Closed

I had booked * tickets on * February from Mumbai to Manchester N Manchester to Jfk return for **th May **** n ** june **** respectively for Jet Airways from Make My Trip. I had done the payment thru credit card . Without my knowledge on **th A...

Jul 05, 2019 by Neha kate

Makemytrip - Cheated by MakeMyTrip ^Open

I had booked return flights to Mauritius from Bangalore via Makemytrip. Attached is the ticket. The carrier from Bangalore to Mumbai was Air Mauritius and flight from Mumbai to Mauritius and back from Mauritius to Bangalore was Air Mauritius. N...

Jul 01, 2019 by Shama

Makemytrip - Misinformation Harrassment of MakeMyTrip ^Closed

Dear sir / madam, Booking done through MakeMyTrip. Booking id : NH*************. Mmt lodge in malda . Booked for Pallavi Jaiswal. She was accompanied by her mother . For a office trip. While reaching the hotel, hotel staff informed that ...

Jun 30, 2019 by Riazuddin Ahammad

Makemytrip - Resort booking cancelled without notice ^Open

I did booking through MakeMyTrip on **/**/** for Bharat resort Mahabaleshwar for *th and *th June. MMT confirmed the booking and sent me a receipt also. I reached at Mahabaleshwar on *th June and came to notice that Bharat resort had cancelled ...

Jun 07, 2019 by Sadik shaikh

Makemytrip - Refund not done ^Open

We have booked our air tickets to travel across the USA during May **** through MakeMyTrip (India) in airlines like Delta airlines from Chicago to New York- * persons, las vegas to Seattle -* persons and American airlines- st. Croix to Miami- *...

Jun 05, 2019 by SANJAY MITTAL

Makemytrip - Refund denied by Makemytrip ^Open

I had booked a flight via MakeMyTrip app. l had cancelled it since it’s refundable. There are * things: *. The ticket does not mention that the ticket is not refundable when cancelled before *-*** days. It even shows the cancellation charg...

May 29, 2019 by Lentina Longkumer

Makemytrip - Makemytrip did fraud by booking flight of Lufthansa instead to book Air Canada ^Open

This is regarding the booking which is done through a makemytrip agent named Irfan Ahmad on *th May ****. I paid the price of Air Canada flight with a minimum layover from Delhi to Toronto. I booked this flight for my mother Mrs Sunita Rani who...

May 27, 2019 by Mukti Sharma

Makemytrip - Booking get failed ^Open

I booked the flight details attached. The payment was deducted but the MakeMyTrip site said booking failed. Now when I tried to book the flight again within * minutes the price of the same flight ticket is raised by **** approx. With no fault o...

May 18, 2019 by Aakash Varshney

Makemytrip - Airline reschedule loss ^Open

It was our *st wedding anniversary I and my husband decided to celebrate the same by travelling to Andaman Island. We booked our flight from Pune to Port Blair for dep on **th Feb night from Pune and return to Pune on **th Feb. While the first ...

May 13, 2019 by Mehak neeraj desai

Makemytrip - Refund not received after flight got cancelled ^Closed

I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...

May 12, 2019 by Sharon Raj

Makemytrip - Extra charges for early check in ^Closed

I have requested an early check in and early check out for my booking but they are asking me to pay extra *** even though I am checking out early. When I talked to customer care they said they cannot do anything it’s between you and hotel....

May 09, 2019 by Shabnam o s

Makemytrip - Non cancellation of ticket ^Closed

I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...

Apr 30, 2019 by Krishnakumar

Makemytrip - Unnecessary insurance charged ^Closed

When making a booking on MakeMyTrip, trip insurance option is selected by default. If the person making the booking does not want insurance and misses to uncheck this option, he/she unnecessarily end up paying for this insurance. The option sho...

Apr 05, 2019 by Vikas Jain

Makemytrip - Refund not provided for airline ticket cancellation ^Open

Refund not provided even after multiple follow-ups. Still, the ticket is open. No one is responding properly....

Mar 30, 2019 by Sathishkumar Krishnasamy

Makemytrip - Unethical business practice amounting to fraud ^Open

The Internet-based business model, one click economy where men, material and physical office presence is invisible, but you will get whatever you want through a single click. Many of us see it convenient, comfort, feel privileged and proud to b...

Mar 10, 2019 by Kumar

Makemytrip - Ticket booking not confirmed after money deduction ^Closed

I had booked a ticket from Bagdogra to Delhi on *-**-** at MakeMyTrip (mobile app) and the ticket was not confirmed and MakeMyTrip left their page to saying pending confirmation through my money of amount Rs ***** got deducted from my account a...

Mar 06, 2019 by Michen Gurung

Makemytrip - Horrifying experience with this company ^Closed

Just wanted to bring to your information, one of my horrifying experiences with Make My Trip. I was planning an official trip to Ludhiana from **th February **** to **nd February **** so, as usual, I put in all my details and tried searching fo...

Mar 06, 2019 by Piyush Pande

Makemytrip - Fraudulent advertising by the company ^Open

I booked a flight ticket using MakeMyTrip and while booking, the app showed a banner suggesting that my flight was covered under the best fare guarantee. This implied that if I found the same fare cheaper elsewhere, MakeMyTrip would refund the ...

Mar 05, 2019 by Prabhav Bhadani

Makemytrip - Services not delivered in package provided ^Closed

This mail is in reference to my Package of Thailand. We had an inclusion of * island tour in Krabi, but there was no one, to whom we could contact in Krabi, and we were not provided with the services of the * island tour. I received a message f...

Mar 04, 2019 by Ravi Arora

Makemytrip - My trip get spoiled ^Closed

We are a newly married couple. We went to Manali through MakeMyTrip for * nights and * days. The price of the package was ***** but we haven't visited any place nor stayed in a hotel for * days....

Feb 27, 2019 by Saikrishna

Makemytrip - Money charged by makemytrip for an e-gift card and the voucher not received ^Open

On *-*-****, i placed an order for e-gift voucher of MakeMyTrip of Rs. **,***. The transaction was successful, however i am yet to receive the said gift voucher. i have only be told that it would be issued to within a few hours ,however until ...

Feb 08, 2019 by neeti

Makemytrip - Refund not done ^Open

Make my trip is not refunding money even after sending mail for refund. They are now saying MMT won't be refunding and we need to contact the airlines directly. This is a huge fraud. ...

Jan 29, 2019 by Spriha

Makemytrip - Charging excess fees for change of dates in travel tickets ^Closed

Charging excess fees for change of dates in travel tickets. I had booked British Airways flight tickets from Bengaluru to BWI- Baltimore and back. The charges for date change as claimed by British Airways is Rs.*** but MakeMyTrip has charged me...

Jan 15, 2019 by Shilpa Gopinath

Makemytrip - GST Invoice Not Processed ^Open

Despite giving gst details prior to booking, dear MMT, you did not give me a gst Invoice. My invoice shows the booking cost but shows igst and sgst as *% (attached). Initially, I thought it was just for my stay at Aalankrita Resort, Hyderabad. ...

Dec 27, 2018 by Saketh Gangavaram

Makemytrip - Fraud, inhuman and cheating business by Makemytrip ^Open

I had booked an international flight between Munich-Delhi using MMT with arilines Airfrance/KLM(ETicket : IN****B*S*******). Due to a severe medical emergency (detection of Cancer) couple of days before the journey, I contacted MMT to cancel an...

Dec 09, 2018 by Himanshu Kumar Jha

Makemytrip - Refund for cancelled flight tickets ^Open

booking ref. nf************** dated *st oct'** and nf************** of same date was cancelled by me through indigo website on *th nov'** and refund was processed immediately by indigo. same was transmitted to mmt on same day but when I checked...

Nov 27, 2018 by Devdas Sunder Bhaktha

Makemytrip - Cheated by makemytrip of Rs 40000 ^Open

I booked * rooms in hotel Corus Hyde park London through Makemy trip, the booking was non refundable the dates were for ** th to ** th October ****, but while booking through makemy trip App the month somehow got entered as November instead of ...

Nov 07, 2018 by Vatai Raman Sunder

Makemytrip - Refund of cancelled ticket not credited ^Open

I booked a return flight for Goa to Delhi. The airline for onward journey cancelled its flight. I called both makemytrip and airlines and got into a concall where it was agreed to make full refund. I received a mail too. However it has been ** ...

Oct 17, 2018 by Ashok Sahu

Makemytrip - Money deducted but failure in booking of ticket also, this has happened more than once with me. ^Closed

As mentioned in the title this issue has been continuously happening for the second time with me, they deduct the money but the tickets aren’t followed up. And then after a while when you consider that they might just send a refund they book ...

Oct 13, 2018 by Kshemali Shrimanwar

Makemytrip - Harassment from Makemytrip ^Open

My experience of booking my honeymoon with MakemyTrip(MMT) guys has been the worst mistake of my life. MMT service agents provide pathetic information. On my way to the airport MMT guys called up and said I need to present photographs of me...

Oct 09, 2018 by Araghya Biswas

Makemytrip - Make my trip denying refund ^Open

I made a booking with makemytrip at Hotel paparazzi resort Booking id: NH*************. I cancelled it *** days before resevation date. I contacted hotel and they said they can refund **% if hotel is booked through them. As I have booked from m...

Sep 18, 2018 by Harjot Singh

Makemytrip - No refund from MakeMyTrip ^Closed

Booked a cab from MakeMyTrip on **th August **** from Banaglore to Vellore for Rs **** and spent an extra ** Rs for Rs *** worth of MMT Cab Voucher. After the cab arrived to my location. The driver starts saying that he hasn’t received any m...

Sep 13, 2018 by Prasant Jha

Makemytrip - Cab Service ^Open

i booked a cab from mmt on **th aug ****. paid full from my credit card in advance. they mentioned i will get driver details * hour prior to the booked time. my booking time was **.** pm. till ** i didnt get any details about the whereabouts of...

Sep 04, 2018 by Reena Prasad

Makemytrip - Amount was deducted but air ticket booking was declined ^Closed

I was trying to bok my domestic air ticket from lucknow to chennai on **-**-**** at **:**:**. I confirmed my OTP for payment and the money Rs. *****/-was credited to make my trip BUT ticket was not booked.I am waiting for crediting of my deduct...

Sep 01, 2018 by Dhananjay Singh

Makemytrip - Refund not recieved ^Open

Didn't recieve Rs.*,*** for cancelled flight of Air India from Bangalore to Trivandrum (air lines cancelled the flight). Cancelled on *rd August **** for * passengers ticket booked via makemytrip...

Aug 28, 2018 by Pooja Sivadas

Makemytrip - Cancelled flight refund not recieved ^Closed

Didnt recieved rs.***** for cancelled flight of Air india from chandigarh to kull *rd april **** for * passangers ticket booked via Makemytrip...

Jul 03, 2018 by Parkar Raval

Makemytrip - MakeMyTrip cab services sending false messages ^Closed

I booked a cab from coimbatore to palani for *th June *AM. The Drivers details were shared with me * hrs prior to the travel time and the driver even confirmed it through SMS and asked our scehdule for that particular day. By *.**AM i got a mes...

Jun 12, 2018 by Aravind

Makemytrip - Automatic Cancellation of flight ticket ^Open

I've booked a round trip from Trivandrum to kolkata. The onward journey is on **th may **** and the return is on **th may ****. I've cancelled only the return ticket on **th April **** and makemytrip website also did the same. When I went for w...

Jun 07, 2018 by Ranjith Nagarajan

Makemytrip - Ticket not done and No Refund for new ticket ^Open

Had paid for and received the ticket in mail but no ticket was actually confirmed to Air India by MakeMyTrip for DEL-BBI on **th May ****. Had to purchase new ticket for next flight on the spot, amounting Rs. **,*** for which no refund has bee...

Jun 01, 2018 by Lipsa Lenka

Makemytrip - Refund not received ^Open

Hi, Makemytrip is not refunding my amount of rs *****. It's more than one month and everytime they say it will get credited within *-* working days but not received yet. Sent several emails and escalated to their highest level but no result ye...

May 31, 2018 by Rahul Gupta

Makemytrip - Refund not given for refundable flight tickets cancellation to & from Kochi due to Nipah Virus outbr ^Closed

Have to cancel flight tickets to and from Kochi due to the current Nipah Virus outbreak. Makemytrip said clearly they will not refund the amount. Have written multiple emails and made multiple calls to customer care to the airlines and to M...

May 30, 2018 by Poulomi

Makemytrip - Makemytrip is giving trouble ^Closed

My booking id is NL************. I paid the amount of Rs *,**,*** on ** May ****(because on their website, same amount was displayed). I paid partial amount of Rs *,**,*** on ** May ****(on their webiste ,same amount was shown).On May ** May *...

May 28, 2018 by Aditi Chawla

Makemytrip - Misled me during package ammendment ^Closed

I made a Kerala booking with MakeMyTrip with Booking ID NL************and had requested to ammend the same due to some serious medical issue of my spouse for which MakeMyTrip team ( Varsha, Keshav Chaudhary) agreed and cancelled my flight from ...

May 26, 2018 by Hardik Harsora

Makemytrip - Makemytrip is looting me ^Open

I paid Rs ****** to makemytrip for the package but they are not sending me the services of even Rs **. By sending irrelevant mails , they are harassing me. I want to cancel my package. They are harassing me. ...

May 25, 2018 by Aditi Chawla

Makemytrip - Refund not initiated ^Open

I have booked tickets from MMT mobile application. First of all I booked three tickets from Hyderabad to bangalore on app. My money was deducted and I didn't receive any ticket. (neither on mail nor on message, in trip section also my trip was ...

May 03, 2018 by Pooja Kulkarni

Makemytrip - Fraudulent act by makemytrip ^Open

This app is for cheating people. I tried to book a ticket from kolkata to Varanasi on *th July ****, selected the date, but the date updated to **th june automatically because some days back I Searched some hotel for **th june. This is a ser...

May 03, 2018 by Soumya Mitra

Makemytrip - Refund not received ^Open

My flight from coimbatore to cochin which was actually scheduled for **.**.**** got c cancelled by the airlines later they postponded it to **.**.**** and that was cancelled too. According to the policy if the flight was cancelled by the air...

May 02, 2018 by Shanthi

Makemytrip - Cheating ^Closed

Dear Team This is to Log an official complaint against the booking with MakeMyTrip. The person assisting from the customer care mid guided and forcefully asked me to pay ***** INR per person. As it was driving the last few days of my hone...

Apr 25, 2018 by Harmeet Singh Narula

Makemytrip - Cancellation fees charged despite buying cancellation assurance ^Open

I booked air tickets using makemytrip.com for two sectors - **th Apr ** from Chennai to Delhi and **th Apr from Delhi to Chennai. I bought cancellation assurance by paying additional amount of Rs ****. Now when i tried to cancel my one way t...

Apr 06, 2018 by Vikas Girdhar

Makemytrip - Non delivery on promises made by mmt ^Open

I had booked a hotel in gurgaon for *nd April . However due to the political protests against SC st act order of supreme Court , buses and railway services remained suspended . Hence I couldn't go to gurgaon on * nd April . There is an op...

Apr 04, 2018 by Aayush Sharma

Makemytrip - Money not refunded ^Closed

On the **nd jan we had booked bus tickets through makemytrip from kanyakumari to bangalore for the **th jan.after debiting the account I was directed to a page saying the booking got cancelled and that money would be refunded soon. We immedia...

Mar 12, 2018 by carol war

Makemytrip - Refund amount ^Closed

Hi This is Bishwas. On **st October,****, I have done a transaction to make my trip.The transaction was successful and amount deducted. But the order was not successful.when I reached to refund the amount,first they denied that they have receiv...

Mar 11, 2018 by Bishwas

Makemytrip - Refund Not credited of failed booking. ^Open

I was booking a flight ticket and the payment got deducted from my bank account and booking was failed. After repeatedly calling and mailing them they have not credited back my amount. I have even confirmed from bank that the amount has been ...

Feb 23, 2018 by Aman Watts

Makemytrip - Hotel refuse to give check inn ^Open

Hotel confirmed by make my trip refuse to give check inn and left us in -* degree temperature in himaliyan mountains that cause loss of a bag and hypothermia to one of our friend ...

Feb 19, 2018 by Shoaib ahmad nagoo

Makemytrip - Full refund not given ^Open

I had booked an online package for Bali in Aug'**, just ** days before the travel date of **th Dec'**, I got a call from makemytrip customer care team, she told me that there had been some volcano Eruption happened in Bali and it's there in new...

Jan 17, 2018 by varun vishal

Makemytrip - Refund not received ^Open

Due to makemy trip and hotel ownwr issue in last moment they have cancelled my hotel bokking after giving my written confirmation of my booking. I have paid the amount through Gift Card, however, I have so frustrated by the negligence beha...

Jan 06, 2018 by Sinjini

Makemytrip - Confirmed hotel booking cancelled after 8 days of booking ^Open

My confirmed hotel booking is cancelled by makemytrip after * days of booking on ** dec****, saying that booking was done at very small amount . They cheated me and said that they have a right to cancel the booking. But this is not right please...

Dec 19, 2017 by Prashant Mittal

Makemytrip - Did not provided flight details correctly and i suffered mentally ^Open

Hi, I have booking my flight tickets on **th of October **** via make my trip from (Chennai to Melbourne) Qantas airways and my booking id is NN*************) and the travel date was **nd October ****. Chennai to Melbourne it was a connec...

Nov 17, 2017 by Edagatla manoj ravi shanker

Makemytrip - No pickup cab came on pickup point , No refund ^Open

id: NC*************** I have booked cab form shirdi to mumbai for **.**.**** at *.** am. and money for same has been deducted from account and confirmation message for the same also received by me.The driver details was given by MMT .But ...

Oct 25, 2017 by DEEPAK MEDHE

Makemytrip - Incompetent cab driver ^Closed

A near perfect trip spoiled by MakeMyTrip. We booked the cab to take us to Ooty and back via MakeMyTrip. They took **% as advance online. After that they did not bother. That is their cut. They hand over the booking to a vendor. This vendor cou...

Oct 12, 2017 by Rita Kakkar

Makemytrip - Non disclaimer leading to financial loss and mental agony ^Open

Hi! This is with reference to my Booking ID : NN*************. While making the Air Asia bookings on the mobile app, nowhere is it specified that we have to buy the checkin luggage. Just like there are ground rules and universal facts, the s...

Jul 30, 2017 by Surabhi Patodia

Makemytrip - Different amount refunded than what showed in website ^Closed

During cancellation of my flight ticket the website shows I will get refund around ***** then I confirmed the cancellation. However after a day I received email and call from makemytrip claiming I will receive *****. When I checked woth the c...

Jul 23, 2017 by Umashankar Ramalingam

Makemytrip - Didn't pay me back my full cancellation refund from air india against their own T&C ^Open

I had booked to and fro tickets for * passengers from Kolkata to Singapore. I then cancelled one of the passengers from return flight(Singapore to Kolkatta) by calling the airlines. The airlines confirmed that as per policy **** rupees will be ...

Jul 08, 2017 by Pradeep Kumar Subudhi

Makemytrip - Confirmed booking got rejected ^Closed

Hi Make my trip Complaint number (Reference ID)- ******-****** Booking ID: NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* NH************* I h...

Jun 29, 2017 by Priyank Pant

Makemytrip - Auto Cancellation of Hotel Booking on Day Before Checkin ^Open

Hi Team, Please find details of issue, loss, mental torture I faced due to MMT May **: Falling for thier add saying upto **% off and additional **% discount on Citibank Card, I saw a deal of MMT assured Hotel in Darjeeling - Khush Alaya, ...

Jun 14, 2017 by Manasa Holla

Makemytrip - Cancelled my booking and created alternate booking without asking ^Open

i have made booking on **-May-**** for indigo (chandigarh to hyderabad - * hours flight) roundtrip (hyderbad to chandigarh -* july)with the booking id NF************* from makemytrip . the company cancelled the booking and made alternate bookin...

Jun 07, 2017 by Tejpreet Kaur

Makemytrip - Hotel booking forcefully cancelled inspite of full payment ^Closed

I had booked hotel for darjeeling from **/**/**** till **/**/**** , at khush alaya - sterling holiday resort , darjeeling booking id nh ************* and from **/**/**** till **/**/**** booking id nh ************* in the name of vinay dugar thr...

Jun 05, 2017 by VINAY DUGAR

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