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Makemytrip
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemytrip - Misinformation Lack of Information lead to Ticket Cancellation Open
Booked flight tickets from India to Singapore and return. Due to delay in visa asked CC to help with rescheduling to next day. CC connected to Singapore Airlines support but they said it's not possible to reschedule. I asked if I can cancel and...
Nov 12, 2023 by Rishabh Singh
Makemytrip - Bus booking refund Open
I booked a bus on behalf of my grandfather and his in law, who both are senior citizens, the bus broke down when they boarded the bus from valliyur on Oct **th at , the bus was supposed to be arriving at *AM on Oct **st, but they changed the bu...
Oct 31, 2023 by Syed Adeeb
Makemytrip - Non remittance of refund amount Open
I booked an airticket in makemytrip. Flight cancelled by the airlines and amount refunded to the wallet of makemytrip. I requested for transfer the same to my bank account. Accordingly, it shows that on **th August **** it has transferred the a...
Oct 31, 2023 by M PANNEER SELVAM
Makemytrip - Automatic reply Fwd ImmediatelyUnauthorized charges being applied to my account Open
It has come to my attention that my visa was processed without my knowledge, resulting in unauthorized charges being applied to my account. I noticed a charge of [****/-] on my account, which was identified as a visa processing fee by Visa A...
Oct 17, 2023 by Visistha
Makemytrip - Mistreatment in bus journey Open
BOOKING ID NU*************** REFFERENCE PNR A*SMZBZE Following inconveniences occurred listed in the order of occurrence *. Upon the failure of the bus booked by PVS, a different operator bus (ISRTC) was sent at the pick up spot *. The j...
Oct 08, 2023 by Aiman Baloch
Makemytrip - Refund not delivered Closed
I tried to book in makemytrip for train ticket unfortunately it's not worked but my payment is completed and they said it'll be refund on sep **th today is sep ** they shown refunded but I don't get my money I checked balance it's not recieved ...
Sep 29, 2023 by Sohan Sebastian
Makemytrip - Refund not processed and delayed Open
I have booked * flight tickets through Makemytrip Destination: Germany Date of Travel : **/**/**** Out of which one ticket was cancelled on **/**/**** . Total amount to be refund is Rs.*****. Ticket has been raised in MakeMyTrip and referen...
Sep 19, 2023 by Padmarajan
Makemytrip - Promised refund never came after numerous followups Open
I booked a ticket using the MakeMyTrip mobile app. At a later point, I called them to request for rescheduling the trip, to which they said I have to directly call the airline to reschedule. I called up the airline (Air India) and successfully ...
Sep 08, 2023 by Bastin Headmon
Makemytrip - Denying refund Open
Stayed in Hotel Manama Mumbai. This property comes under MMTvaluestays propprety. Room had cockroaches, linens were torn, Fridge was absent, windows broken, wardrobes are pale yellow, Pillow cover are pale yellow....
Aug 31, 2023 by Rushil Agarwal
Makemytrip - Fare Lock fraud on makemytrip Open
Hi, I used the fare lock feature on MakeMyTrip which they keep publishing on the site when you go to book your tickets; (which itself is a fraud feature at so many levels which I will discuss later.) Once I paid for fare lock, i received ...
Aug 14, 2023 by Supriya Shetty
Makemytrip - Refund not processed by Makemytrip after visa refusal Open
I booked my honeymoon package for greece and paid half of the amount (₹******) in first week of April. Makemytrip visa team got in touch with me with list of documents to be submitted. I started preparing the required documents including bank...
Jul 15, 2023 by Sushrut Nandkumar Kasture
Makemytrip - Refund issuereg Open
Sir, I had cancelled my booking vide booking no NF*DFVNOS*ADPAAG**** booked On ** Apr, ****. Indigo has released refund amount Rs. ****.** but I have received only Rs. ***.** from make my trip. I requested to you to kindly clarify differen...
Jun 21, 2023 by SANGEETA DEVI
Makemytrip - Make My Trip Credit note not fullfiled Closed
I had booked a holiday package (Booking ID - NH**************) from MMT but we were unable to aboard the flight beacuse of an unexpected passport issue, meanwhile although we requested for a refund. They did not agree stating that it is a non r...
Jun 07, 2023 by SHASHI KUMAR
Makemytrip - Harassment against checkin denial at hotel booked through makemytrip Open
we have booked * night hotel stay in rajendra residency, guwahati. But after reaching the property, they had denied to check in and told they had previously informed makemytrip about the booking cancellation. But makemy trip has also denied tha...
Jun 03, 2023 by BARNIIT ADHIKARY
Makemytrip - Airline refunded but makemytrip n t refunding Open
So i booked tickets from makemytrip on ** april , and it got cancelled by airline on *rd may and flight was on *th , goair sent me mail they have refunded amount to same payment method, its been over month MMT is keeping my money and saying we ...
May 31, 2023 by Abhinav kumar
Makemytrip - Refund has not been given Open
On Saturday *th may **** I was scheduled to fly first from Mumbai to Abu Dhabi. This concerned flight PNR W*JNQV. This flight was cancelled by your airline due to Operational reasons. I have not received my refund yet and I've been tak...
May 24, 2023 by bhagyashree bhandare
complaint against make my trip train boooking with triple money guarentee if the ticket not confirmed....
May 01, 2023 by rahul malviya
Makemytrip - Misleading information on MMT website caused change of plans and prices Closed
I had booked a flight ticket and then wanted to reschedule it. I went to check for price on MMT website and it showed **** and when i clicked on pay button it showed technical error. With the amount mentioned I went ahead with change in my p...
Apr 11, 2023 by Atul Chaturvedi
Makemytrip - MakeMyTrip is not refunding the canceled amount Open
I booked a ticket on ** Mar, **** from MakeMyTrip and canceled directly from AirAsia on ** Mar ****, **:** due to some personal reasons. The website shows my Refund transferred to wallet : ₹ *,***. But the refund amount is not reflected in...
Mar 27, 2023 by Ramachandran
Makemytrip - Makemytrip not refunding my ticket Open
I had purchased a ticket for India from Brussels via the airlines Aeroflot during lockdown on **st March **** using makemytrip.com. All the flights were cancelled by the govt that time due to the COVID lockdown and hence we couldn't come to In...
Mar 25, 2023 by Dr. Pinaki Saha
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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