consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Worst quality product
Records save successfully

Pepperfry

 - Worst quality product Open

thariq filed this complaint against Pepperfry on Sep 10, 2017

Dear SIr/Madam,

We have bought a sofa from Pepperfry.com and they also follow a very bad formule that once after placing the order customer cannot cancel it. I understand that they sell heavy items (Furnitures) which cannot be canceled once it is shipped, atleast they should give the flexibility to customers that they can change or cancel the order until it shipped. Coming to my concern, I bought a sofa for Rs ***** /- on March **** and within three months the sofa had started giving so much spring sounds and both the ends of sofa had lost its spring action where people will get hurt badly from the inside wood. I raised a complaint * months before and they sent a carpenter who said that this issue cannot be resolved and cannot be replaced too where the product covers ** months warranty.

New people who are coming home are getting hurted by this sofa everytime when they sit on it.

Please help me in resolving this issue.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Replace / Fix problem

Pepperfry

112 Total Complaints
39 Total
Resolved
34.82% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Delhivery

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Pepperfry)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Pepperfry - Defective product Closed

I bought a single cot from Pepperfry in December **** with * year warranty. The plank supporters broke down this year and a carpenter was arranged to repair it. When the carpenter drilled them back, the cot's frame widened and the planks fell d...

Oct 31, 2022 by Pradnya Hasilkar

Pepperfry - Fungus on wardrobe Closed

I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every d...

Sep 08, 2022 by Pranali Waikar

Pepperfry - Misleading image of chair on pepperfry Closed

Chair image on pepperfry didn't show any gap between back cushion and back support but in the chair received there is a *.* inch gap between the two which makes the chair completely unusable. We are unable to even properly sit on the chair. Com...

Apr 03, 2022 by Kirti Sahu

Pepperfry - Return of product Closed

Purchasedi Artificial flowers. I have recd mutilated product and writing them since * days of purchase for return.Return policy is for * days. I am complaining since then but they never responded. I have to display product at home which is of...

Feb 17, 2022 by Saranjeet Singh

Pepperfry - Missed Item Broken Item Ignoring of the customer Closed

Timetable of what transpired so far:- *. Order placed on **-**-**** for * pcs of Shade Contemporary Floor Lamps with Brown base by La *** with “Pepperfry" and full payment of **,*** done on the same day. *. One piece delivered on **-**-***...

Jan 23, 2022 by Sveta Menon

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Assam
  • |
  • Madhya Pradesh
  • |
  • Haryana
  • |
  • Sikkim

Consumer Forum :

  • Andhra Pradesh
  • |
  • Assam
  • |
  • Rajasthan
  • |
  • Maharashtra

Online Complaints :

  • LPG/Petroleum Complaints
  • |
  • Postal Complaints
  • |
  • Banking Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.