Samyak jain filed complaint against Skoda Auto Volkswagen India Pvt Ltd on Jul 5, 2023
I bought a Volkswagen car from their guwahati, Assam dealership on ** March ****. At that point, they failed to inform me that their workshop is closing down on * April ****.
Unfortunately, my car met with an accident on * May. Since then the car is lying in the workshop which was supposed to open on ** April but hasn't become fully operational even on * July. All conversations with workshop, their head office in Kolkata and the company's customer care are in useless as they have no answer about any availability of materials. Since the past ** days the spare parts of the car are available in the workshop but they are not able to give me the car because of unavailability of painting equipment. I have faced a loss of * months emi and mental harassment by calling and asking for updates. The workshop manager and head office managers have no answer about when they will be able to give the car back. Their email mentioning date of delivery was of no use and they have failed their timeline.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
My car was immersed in water during Chennai cyclone Michaung. I have been raising complaint to fix my car but my complaint has been cancelled several times since *th of December. My tow request has not been taken ti...
Mechatronic Failure again and again for my Skoda Octavia **** *.* TSI Petrol.
I bought Skoda Kushaq vehicle on **th January **** from Skoda dealer Excel Skoda Pvt. Ltd., Faridabad. Within a week I found all chrome parts of outer body were rusted. Upon informing them on **th January ****, they...
Dear Manager, I had Bought VOLKSWAGEN / TAIGUN GT PLUS *.* TSI DSG/SUV (Engine No. DUMA***** ; Chasis No. MEXA**CW*PT******) on *th April ****. (Colour - WC Red) The worst Part is the Bonnet. It goes inside by...
TO, The Consumer Department Volkswagen Subject, Complaint regarding Manufacturing defect in my car Dear Sir/Madam, I would like to lodge a formal complaint with you regarding the problem I am e...