- Whatsapp Account Disable Open
ASHISH PATEL filed this complaint against Whatsapp on Mar 01, 2024
This is full detailed story what happened and how.
I am Ashish, using * Whatsapp accounts in one devide throught * different apps legally downloaded from Apple Store. Whatsapp & Whatsapp Business.
Whatsapp is my personal account used for my personal use registered with indian mobile number +************ and the Whatsapp Businesss account is used for my business purpopse.
**-**-****
I use my whatsapp and whatsap business in my iphone** before went to bed.
Next day wokeup at *AM IST. I check my Whatsapp, that is not working. It was showing me that its logged out. Tried registering but was not able to get OTP on Text and Calls. I thought that it could be network error that may happen some times. I tried one more time, It started showing me that now you can not try till next * hours. I close theat matter and get ready for the office.
After *-* hours, I tried the same but no luck. The same thing happed again. My Whatsapp Business was working absolutely fine as per routine.
This day everytime when the timeline finished, I tried registering my account but the same thing happen all the time.
I dialed my network company, Jio. They said that there is no issue at all.
They made some tests, I did too. I sent one Text which was delivered successfully. I request OTP from Bank, Food delivery application "Zomato" & "Swiggy", email login OTP of "GMAIL" everything was working absolutely as per normal days. No delay, No multiple attempts required to get OTP.
I visited head office of my network company "Jio" and they tell me the same thing.
Untill now, my Whatsapp Business was working perfectly fine.
I took my iphone backup in my computer and remove my Whatsapp Business Application and try registering my main number in this application. Now the same thing happen with Whatsapp Business Application.
At night when I reached at my home, I have another Indian number, which is +************, I started this phone, remove whatsapp from that device "iPphone * Plus" and enter this number in to my existing device "iPhone ** Pro", in next * second I received text message from Whatsapp to register this account on my existing device. This test was done on Wahtsapp Application. I am updating all applications and all OS on time. The secondary number which I am using and keeping at home is also using the same network carrier "Jio".
I can confirm that I am using ***% legit genuen application, no any *rd party application are installed on my device.
**-**-****
After reaching at the office, I did the same what I did on **th. Still I amnot able to receive OTP on Text and SMS.
My question is - Why all of suddent this happen to me and Why I am not able to receive OTP.
I am attaching few screenshots taken during the whole journey. Please have a look, consider time is Indian Standard Time Zone.
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