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Nikhil Solanki filed complaint against Gonoise on Mar 21, 2021
I had ordered for a noise fit fusion on feb **th ****, i received the order in a few days but it had defects so i raised a complaint! They took * days to respond and make me go through all trouble shooting steps but none of them worked so they arranged a pick up and replacement. After ** days i received a replacement which didnt even pair with my device. I raised another complain and this time i told the executive and the manager that either test and send me a proper product or just refund the amount, they did the same thing and after **-** days, today on **st march **** i received my second replacement which is also not pairing with my phone, its been ** days since i’ve paid the money and i didnt get to wear the watch once! Horrible experience, never going to purchase anything else nor am i gonna recommend anyone to buy from this disgusting company! I need a refund, please take your product back i cannot go through anymore harassment!
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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