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Gonoise
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Gonoise?
If you are not satisfied with Gonoise, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Gonoise and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Gonoise
But before filing a complaint, you should
a. Contact the customer support of Gonoise first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Gonoise - Different Product Received Closed
I have placed an order of Smart watch with GoNoise order no. is *******. But the product i have received is totally different from the product that i have ordered. I requested many times for replacement but they have not given any responce....
Oct 27, 2022 by Gaurav Pathak
Gonoise - Product is not working Open
I purchased noise airbud + from there website on sept ** **** and this is second time I'm facing an issue.in my first complaint I feel they just same product they did nothing. And now my right side bud not working anymore. In just one month ? I...
Oct 19, 2022 by Sanket Thite
Gonoise - Product damaged with in warranty Closed
The quality of product is not sustainable beyond *-** month...for which you can not penalize me by charging repair charges of ****/-. The cost of product itself is ****/- and by opting discount coupon the product cost was ****/-. The repa...
Sep 27, 2022 by Partho Kundu
Gonoise - Damaged product delivered both the times no refund Open
I have bought Noise Pulse Buzz watch on **th July from Noise online store. Upon receiving the product I couldn't use it as the app noise prime was not able to find the watch only. Then Upon trying many times, it connected but all other function...
Aug 15, 2022 by Debdeetta Dutta
Gonoise - Not properly responding my complaint Open
I have loged a complaint to the noise consumer care telling that my watch is draining battery very fast so instead of checking my product they are just giving me the website and telling me to figure out he solutions to the problem by yourself I...
Apr 06, 2022 by vedant Pawar
Gonoise - Wrong product delivered Refused exchange Open
I ordered a watch (Noise ColorFit Caliber Smartwatch - Metal Black) from GoNoise official website with Order ID : #******* and Order Date : March **, ****. However I received a completely different product (ie., Noise Colorfit Pulse Grand) i...
Mar 25, 2022 by Ashish Subudhi
Gonoise - Product not working Open
I have bought noise shots XO last year. Since the day I have received the product I am facing issues. I have already complained * times for the same but the problem still persists. I have again raised a complaint and sent the product for testin...
Jun 01, 2021 by Himanshu Raj
Gonoise - Damaged strap delivered with a non working watch Closed
I received a smart watch on *st May **** I was shocked to see a damaged strap still tried to continue to use however the watch didn't work for any notifications..tried reaching to the customer care technical team raised a complaint it's * days ...
May 03, 2021 by Deepthi p
Gonoise - Watch not pairing Need a refund Open
I had ordered for a noise fit fusion on feb **th ****, i received the order in a few days but it had defects so i raised a complaint! They took * days to respond and make me go through all trouble shooting steps but none of them worked so they ...
Mar 21, 2021 by Nikhil Solanki
Gonoise - Product not delivered Open
I have ordered a watch noise colour for pro* black colour order no (******) and till now I am complaining that please deliver or share the proof of delivery and they are not at all bothering. It’s been * months since ** may ****....
Sep 14, 2020 by Abhishek soni
Gonoise - Product have connectivity issue Open
I bought Noise X* pro on **-July-****, it got delivered on **-July-****. After a week I started having issues with the product so I contacted them and they asked me to raise an online complaint. Then I got a call from the technical person who g...
Aug 28, 2020 by Parth Gajjar
Gonoise - Reverse Pickup Product not recieved Open
I have purchased gonoise Shots X-Buds (Matte Black) and it is in warranty. There was some issue in one of the ear buds and couldn't hear from it. I raised complaint to them and gonoise arranged reverse pickup on **th July,****. From that day, I...
Aug 21, 2020 by Tejas Modi
Gonoise - Defective product recieved and return to warehouse Closed
i have purchase go noise shot pro * on ** th July and received my product **th july but defective one . i filed a online complaint on **th July ticket id *****. they agree to pick up item for checking the same . same item delivered at there wa...
Aug 17, 2020 by prateek sodhani
Gonoise - Earphone not working and customer care not responding Open
Purchased Noise X* Charge Earphones. Within a month they are not working and customer care is not responding...
Dec 07, 2019 by Vidit goyal
Gonoise - Replacement not done Closed
I purchased a Noise Shots X* bass actually few months ago and after some time of use it's not charging so i send them a mail and they told me to ship that to their given address. I did that and when i tracked the shipment i sent it has been del...
Oct 22, 2019 by Siddharth Rajpurohit
Gonoise - Defective product delivered "Noise X5 wireless Bluetooth earbuds" Open
I have ordered "Noise X* wireless Bluetooth earbuds" order no: ****** using Cred coupon (which I got from CRED app). The product was delivered at my home on *th July ****. That time I was on out of the station. I came back on *th July ****, I...
Jul 10, 2019 by Vikneshwar m k
Gonoise - Product has very less battery and not satisfactory Open
I purchased the smartwatch from GoNoise.com on **/*/****. I was dissatisfied with the battery and the performance of the watch. I wrote a mail on **/*/**** and in reply was asked for invoice and photo of the watch. Later I didn't get any reply....
Jun 11, 2019 by Sampath Kumar
Gonoise - Not refunding my money Open
I have ordered one noise play vlog camera from gonoise website. and its delivered in * days. i am happy with delivery service. but i saw camera is not working, so i was contact gonoise customer service center. They said me to contact by email t...
Oct 11, 2018 by Suraj Parab
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