Swiggy
- Was showing 50% off but full amount was deducted Closed
Akash Bhatia filed this complaint against Swiggy on Nov 03, 2017
I made an order from the restaurant (order no.- **********) which was there on the page 'offers near you' showing a discount of **% flat on all orders. When I made the payment, the amount deducted from my account was that of the total bill amount and not the discounted one. Tried to speak to the customer care executive, but she was not ready to believe me that the said restaurant was giving any discounts. After some time, when I myself tried opening the link of the said restaurant it was not showing any offers. This is not a fair practice towards your customers. If the issue is not resolved asap, I will make a further complaint to the proper authority being a lawyer myself. Awaiting your assistance.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Get refund or credit for your purchase
Swiggy
Frustrated? File a Complaint
Shinehunts
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
Abhilasha Bajpai
Related Complaints
Swiggy - Damaged goods delivered Closed
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
Swiggy - Item missing from order Closed
Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...
Jun 02, 2019 by Anuradha
Swiggy - Delivered Stale food and not providing any refund Closed
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
sweets are fully melted and i told to delivery partner but delivery boy told me to complaint on swiggy chat. i m fully eligible for replace refund. but they dont give me any refund replace aginst my order id #***********...
May 29, 2019 by mohit
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde
