Bds Engineering
- Warranty with the issue Open
Sanjeev filed this complaint against Bds Engineering on May 10, 2019
We have purchased sewer motor model no. MSP *** on **/*/**** with a two-year warranty. I made a complained that your motor is not working on */*/****. The executive came on the same day and take the motor and checked where it is placed.
Now on */*/****, the customer care lady was saying that we will not replace or repair the motor because there was rope stuck in it said I will send you the pic on WhatsApp and when I saw the pic it was plastic which was revolved around it. The motor which pic they have send doesn't belong to us and when I called them they said we will get it repaired but at your cost.
My point is our company is a BPO the motor is placed in basement where a/c drainage water came and collect and the employee wash their hands after they take food. There is no chance that plastic can go in the tank and moreover why the engineer has not opened motor over there. The guy came to collect the motor have checked the tank there was no plastic found. The warranty is getting expired next month that"s why they are denying and making excuses.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Bds Engineering
Resolved
Frustrated? File a Complaint
Paio Accessories
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