- Warranty was not honored Open
I had purchased Sony Bravia kdl-**w***d *** cm (**) full HD *d led android tv with * + * year extended warranty through snapdeal.com. As per product displayed on the website of snapdeal.com the tv has * + * year extended warranty. The tv was purchased in October ****. On *th August ****, the tv went faulty, Hence complaint was lodged with m/s sony India to repair the tv. The representative of m/s sony inspected tv and declared that the panel has gone faulty and needs to be replaced and the cost of repair would be around Rs. *****/- as the tv is not under warranty. The same was intimated to m/s snapdeal who promised that they want warranty denial confirmation from m/s sony. M/s sony did not respond to my emails. Then I posted the grievance portal of Govt of India (Ingram) grievance number: ****** where m/s sony responded that "Panel need to change. Repair charges of Rs **,***/- same not approved by the customer. **%
discount on the new product also offers to him.
Remark date ****-**-** **:**:**
The tv became faulty in the **nd month from the date of its purchase and had *+* year warranty but the same was not honoured by the manufacturer of tv.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thank you so much Voxya I am fully satisfied with your quick service."
Snapdeal - No Refund Closed
I returned * Copper glasses on *th April, ****.Because I ordered * Brass glasses. Glasses were returned in the same package as it was delivered. Package was picked up by Snapdeal agent named Ravi. I told Ravi the package contained * glasses. On...
Apr 19, 2021 by Somnath Chatterjee
I booked liberty casual shoe order ID*********** dated **/*/****white colour size*no, but I received liberty shoe blue colour and size **no, company assured me twise but delevery boy not pick the material due to miss match order , so pls help m...
Apr 19, 2021 by Sanjit Rana
We are sorry to inform you that on **/**/****, SanDisk Pen Drive was received, whose order was no.There is *********** which we paid Rs. **** but is not supporting on connecting to USB which means product fault. We immediately filed a return ...
Feb 21, 2021 by ASHWIN D FULEY
I ordered walnut from snapdeal by paying online at the time of checkout, but they didn't deliver the product and on their app it is showing that the product is already delivered. I raised this issue with Snapdeal customer care but it's been one...
Dec 25, 2020 by Janardan Singh
Sunil Kumar, Ward no. *, village Seri,PO & Teh.Nadaun, Distt. Hamirpur (Himachal Pradesh) pin code ******. Ka rahne bala hu. Snapdeal se **/**/**** ke mobile order Diya (model no.Micromax YU Yutopia ****)or ** /**/****, ke Mila par product thee...
Nov 09, 2020 by Sunil Kumar