1. Home
2. Companies
3. Snapdeal

Snapdeal ^(22/82)

Snapdeal - Package delivered broken ^Open

I have ordered Versace fragrance bright crystal perfume from Snapdeal and the suborder number is *********** and I received the item on **th of April. To my surprise, I found that the perfume bottle was broken and the bottle was empty so I app...

May 15, 2019 by Yangthy

Snapdeal - Can't unsubscribe, change email nor delete account ^Open

I get a lot of offer emails from Snapdeal. I accidentally registered my office email id but now I wanted to change the email address. Their customer support said they can't change email, nor they can delete my account. It is so annoying. ...

May 07, 2019 by Thirumal Reddy K

Snapdeal - Fraud act on customer ^Open

The Nike shoe product got delivered on **th March ****. Snapdeal said the product didn't get delivered and hence cannot take the return. They said it is cancelled from a sellers end. I'm sharing all the required documents to prove it. It had no...

Apr 29, 2019 by Allan Eldho

Snapdeal - Package not returned ^Open

I purchase a watch from Snapdeal. After the delivery of the product, I found some function is not working properly. I put the request for return on the same day. But they said cannot return because they do not check the quality of the product. ...

Apr 29, 2019 by Jitendra

Snapdeal - Fraud done by the company ^Open

I done online shopping at Snapdeal purchased two watches of Casio company at Rs. ****/-. But they sent one marble stone piece at packing box. I got shocked by seeing that box. They made fraud with me. So I want justice. I requested you to pay m...

Apr 24, 2019 by Nagaraj

Snapdeal - Return not initiated ^Closed

I bought an Adidas tee from Snapdeal a few days back and I got the chance to look at the package around * days after delivery and the zip of the shirt was broken. I called them and ask them to just fix the zip issue (based on the warranty of br...

Apr 23, 2019 by Madhav Gulati

Snapdeal - Invoice details not provided ^Open

I had ordered an item named Davidoff cool water perfume from Snapdeal on **th April ****. I received it today i.e **th April ****. It's not the original perfume so I thought of returning the product. They are asking for invoice details but they...

Apr 20, 2019 by Tulasi

Snapdeal - Fraud done by the company ^Open

Duplicate smartwatch sent by the Snapdeal. I request officials to take strict action against these fraud dealers for these e-commerce sites. These are fooling individuals with offers and selling them defected and third-grade products which in c...

Apr 13, 2019 by Gurpreet Singh

Snapdeal - Product not delivered ^Open

I ordered a sunglass by Snapdeal on the date **/**/**** and the price is Rs. ***. But after few days app is showing order is delivered. But I didn't get any sunglasses at my address. Even I already give them online payment and regarding that, I...

Apr 06, 2019 by Tarun bhawsar

Snapdeal - Refund not initiated ^Open

It's been more than * months I have purchased two captcha Bluetooth headsets from Snapdeal. After when I have received one was without cable and the other one sound clarity was not good. So I have requested for return/refund for which they have...

Mar 27, 2019 by Soma Brundha

Snapdeal - Packaged delivered but defective ^Open

I have purchased online from Snapdeal via emi basis. But the item is defective, not usable. I requested on **.**.**** to return the item but till date, no reply has been initiated. ...

Mar 18, 2019 by Horen Chandra Sonowal

Snapdeal - Received counterfeit product ^Open

Going by the products offered at Snapdeal and looking into the authenticity certificate bold published in their portal I went ahead with buying Casio Edifice watch which turned into a counterfeit one. Since then I asking for a replacement but S...

Mar 18, 2019 by Jayanta Chowdhury

Snapdeal - Package not delivered ^Closed

I have placed an order for prestige Apple plus from Snapdeal. It's been ** days since the order is placed. I have placed an order on **-*-****. My order status is showing that the product is delivered on *-*-**, but in reality, I didn't receive...

Mar 11, 2019 by Mohini kanwar

Snapdeal - Duplicate item of fastrack wrist watch ^Open

I have purchased a Fastrack wrist watch by online Snapdeal service. But the watch stop working after * months then I went to the service centre and they told me the item has copied an item of Fastrack and not cover in warranty....

Mar 08, 2019 by Ashish sahu

Snapdeal - Refund not received ^Open

I have ordered a colour queen * in * matte lipgloss from snapdeal worth Rs. *** on *th December ****. Because of the quality issue, I didn't like the product and returned it. The delivery boy has come to my office and has taken back the product...

Mar 05, 2019 by Sivani Sahoo

Snapdeal - Wrong product delivered and not refunding my money ^Open

I ordered a linen saree from snapdeal with order id *********** on ** jan ****.Instead this saree I received another saree and raised my return request for the same on *rd feb ****.On same date my return request was being closed by snapdeal wit...

Feb 11, 2019 by Minakshi

Snapdeal - Empty box received. ^Open

Empty box received. Even the empty box was not related to the product.A complete fraud played by Snapdeal.After complaining, there is no response given to the matter....

Feb 11, 2019 by Aviral kr

Snapdeal - Product not delivered ^Open

I have order my product on snapdeal on **/**/**** bt when it was the time of delivery they deny to deliver it, and when I call them they talk with rudely.they await me for a long period of time and now they say your product can't be delivered....

Dec 31, 2018 by Mohammad Tanzeel Najar

Snapdeal - Damage product received. ^Open

Hi, I have ordered fastrack brand men's watch model number:- ****SM** and the order number is:-***********,from Snapdeal online shopping and I have done the payment of ***rs through my SBI debit card while placing the order and when I received...

Dec 26, 2018 by AKASH BISWAKARMA

Snapdeal - Refund not initiated of returned order ^Closed

I liked a Watch from snapdeal. I ordered it and day after ordering the order is delivered and I paid sum of RS *** for that order to the delivery boy. And when I opened the parcel and saw the watch I found that watch is heavy so I just file a r...

Dec 24, 2018 by SANDEEP SINGH

Snapdeal - Package not delivered ^Open

I purchase an sonata women watch whose order no. is *********** through SNAPDEAL app on *th December **** whose expected delivery time was **th December ****.On **th December****,i go to the snapdeal app to track the order and i was shocked ...

Dec 15, 2018 by ASHU AGARWAL

Snapdeal - Refund not credited in my account ^Open

I order shoes from snadeal, i return the product the order id is:-*********** and ***********, snapdeal says the amound was refunded but my bank account was not credited. their UTR No.- IMPS:************. and UTR No.-IMPS:************, kindly s...

Nov 30, 2018 by himanshu pawar

Snapdeal - Fake product delivered ^Closed

Even though I have got the refund of the product. But I want to file this complaint against snapdeal because they have delivered a fake titan watch whose price was around Rs.**** and they sold it at Rs. ***. Atfirst I was delighted to get the p...

Nov 27, 2018 by Bismita koushik

Snapdeal - Selling illegal products in India ^Open

Indian Penal Code, bans the sale of sex toys under Section *** of the code. According to this section/law sale of sex toys by prohibiting sale, hiring, exhibition, and circulation of things as varied as books, pamphlets, posters, or any other o...

Nov 11, 2018 by Arindam Sarkar

Snapdeal - Fake product delivered ^Open

I bought the Moroccan Oil recently from Snapdeal I was using it until a friend of mine saw it and said that it is fake. She gave me a sample of the original and it's significantly different. I need to know how to lodge a formal complaint. ...

Nov 03, 2018 by Adithi Devarajan

Snapdeal - Didn't receive the item ^Open

I order an iPhone * on ** oct **** in with I didn't got the mention item so I returned the box and still they didn't gave me refund or anything else ...

Oct 28, 2018 by Sudarshan Shivaji Tope

Snapdeal - Have been cheated saying i have won lucky draw ^Open

Snap deal name cheated me saying I have won ******* prize amount and to get that amount I have to pay certain amount and they asked money part by parts saying registration, GST, draft amount total they have taken **,*** . It's a frud company, ...

Oct 25, 2018 by Harish

Snapdeal - Fake product received ^Open

Received a fake product. The container was totally fake. I request return but they don't respond properly....

Oct 24, 2018 by Bharathi

Snapdeal - Different material is delivered ^Closed

I ordered for a renaissance Traders Beautiful Diomand Partywear Royal Luxury Wrist Watch. Order No. *********** Complaint No. ******** (**th Oct ****) Amount Rs. ***/- The box tampered and a different watch found in the box. Complaint init...

Oct 22, 2018 by V.K.Ramakrishnan

Snapdeal - Package not deliver but money already paid through online payment ^Open

I had purchased **gb otg pen drive of SanDisk, by making the online payment in the Snapdeal portal through my debit card. The product did not get delivered to me instead I received sms stating that the product has been delivered to me. I had r...

Sep 26, 2018 by Manoj Kumar Sharma

Snapdeal - Giving the order details to others ^Open

sir my question tis that how someone knows the order details from your server.if that happn thn our transction details are also visible to others.someone knows my order detais thats y i believe that its from ur side and i gave them ****...

Sep 23, 2018 by rabinarayana dehury

Snapdeal - Fake product delivered ^Open

I had ordered sunglasses of Ray-Ban(RB-****) with order id- *********** in a sale on Snapdeal. On the site it was written that it is an original product with warranty but on recieving it is clear that it is a complete fake product made of chea...

Sep 05, 2018 by Utkarsh Singh

Snapdeal - Defective saree delivered ^Open

I purchased a saree from Snapdeal, for *** rupees, saree is not worth for this amount. Now I want to return the product but they are not accepting....

Aug 30, 2018 by Kumuda

Snapdeal - Didnt get the refund even after the product reached the warehouse ^Closed

I had ordered a lipstick box but it was not good and very bad quality so then i returned it then they took it and it reached the warehouse But the refund is not initiated till now So many days passed They even r not responding to my emails...

Aug 23, 2018 by Anuradha venkatesh gudagudi

Snapdeal - Amount deducted but not shown in Order list ^Open

I have placed an order on ** aug **** *.**pm. Order Id : ***********. Product Name :W Ethnic Green Net Anarkali Semi-Stitched Suit Amount is deducted from my account but it it never got shown in order list. I have try to contact the ...

Aug 23, 2018 by Asif Soni

Snapdeal - Haven't received original brand new mobile as described ^Open

I bought a BB **** from snapdeal which was described as brand new. When I opened the product I could see the product had some defects like watermark on display and it was a fake/worst refurbished mobile. I immediately recorded a return but inst...

Aug 22, 2018 by Silvester S

Snapdeal - Snapdeal : Compaint regarding Order ID: 23022378641 ^Open

I received replica instead of original one. So I'd created replacement request.. I thought seller will send original piece. But after reading seller's review I came to know that I'm wasting my time. So I thought to cancel replacement request an...

Aug 19, 2018 by vijay vora

Snapdeal - Received a damaged product ^Open

I have ordered a new boat earphone on ** july and received the product on Aug *th.After using for * days the product is not working properly. The ear buds got peeed off. Tried reaching them but no response from them. ...

Aug 18, 2018 by Akhil

Snapdeal - Package Not delivered but snapdeal app shows it is Delivered ^Open

Ordered a Mobile phone(PREPAID) on Snapdeal on *th August, ****. The app shows the item has been delivered on **th August **** at *.**pm . But I didn't receive the item. I have asked my neighbors as well. I didn't get any calls or messages from...

Aug 14, 2018 by Balaji

Snapdeal - I got a PS3 in a PS4 Pro Box ^Open

I placed an order for a PS* Pro on *th of August from Snapdeal. It was the only place where it sold for a cheaper price from the rest and it looked very legit. Then when it got delivered on **th of August, I opened my package wrapped in bubble ...

Aug 13, 2018 by vaibhav warrier

Snapdeal - Cheated by Snapdeal ^Open

Hello voxya! I have had ordered the product Fitzon PVC **KG COMBO* Home gym Dumbbells & Fitness Kit with sub order I’d: :*********** at July *st I didn’t get the item delivered so I canceled it with the reference no:********. They accept...

Aug 08, 2018 by S jayakrishna

Snapdeal - Package not delivered ^Open

Had ordered adidas socks from snapdeal but in the order status it shows deleverd but i haven't received anything unable to contact customer care also only IVR...

Aug 06, 2018 by Ganapati Hegde

Snapdeal - Did not get refund amount ^Closed

I have placed an order but by mistake I put wrong mobile number. Then I track my status it's showing refunded successfuly but I didn't get any refund amount yet....

Jul 31, 2018 by Mussavir ahemad

Snapdeal - Refund ^Open

I have order a watch of fastrack from snapdeal it was totally duplicate so i returned it but i don't got my refund of rs 858 ...

Jul 31, 2018 by Akhil Kumar

Snapdeal - Partial order delivered ^Open

I placed an order for * single seater sofa and a * seater sofa. The single seater was delivered on **th July **** and the status for the * seater sofa stated it will be delivered on **th July ****. It wasn't delivered and when I checked the sta...

Jul 30, 2018 by Bharti Lalwani

Snapdeal - Package delivered damaged ^Closed

Package delivered damaged and when I say to company . company give my product watch and not give me replacement.snap deal give my product on ** jul and say we give ** jul a product Snapdeal is fraudan company he is not give my product watch...

Jul 30, 2018 by FARDEEN GAURAVE

Snapdeal - Refund Details ^Closed

I need to talk to Customer care executive of snapdeal but i can not reach them about my recent order. i want to communicate them as soon as possible. my no is ********** i need to talk to customer care executive....

Jul 27, 2018 by Pooja pagar

Snapdeal - Fake casio watch ^Closed

I am file this complaint for other people i bought casio watch with * year warranty from snapdeal they provide me fake product without warranty card after discuss on Twitter and customer service they told me we resolved the problem and provide...

Jul 23, 2018 by sudeep sharma

Snapdeal - Wrong and expired product delivered ^Open

I have ordered burberry london from snapdeal but they send me expired burberry brit rhythm without original covers and tags their service is very bad...

Jul 19, 2018 by RASHMIRANJAN PANIGRAHY

Snapdeal - I have returned the product but still it shows that pick up failed ^Closed

I have returned the item but still snapdeal app shows that the pickup has been failed...

Jul 17, 2018 by Pratik Ojha

Snapdeal - Package not delivered ^Closed

Placed order no. *********** on **th June ****. Not received till **th July. Snapdeal messages to say order was refused. This is untrue. No courier called for delivery. When I called courier they kept saying they will deliver package soon but n...

Jul 13, 2018 by Mala Rai

Snapdeal - They send me some other product ^Open

They send me some other product.. or ab product replace nhi kr rhe.. bol rhe hai ki jo product apne order kiya hai uski price ***** hai jab ki maine order kiya tha tab uski price **** rs. Thi.. ab meri koi bhi email ka reply nhi kr rhe...

Jun 27, 2018 by Rishab

Snapdeal - Refund not received ^Open

Order ID: *********** Order Placed on ** Jun, **** Item: JQX **** mAh Battery For Samsung Galaxy Tab * *.* P****, P****, P**** & SP****C*B Order delivered: ** Jun, **** Return Request initiated: ** June, **** (Return could be issue...

Jun 26, 2018 by Sudeshna Naskar

Snapdeal - Package not delivered ^Open

Last date for delivery of my book is ** and no further details. It's ** now. I need this book urgently. Unable to contact them too. ...

Jun 26, 2018 by manisha

Snapdeal - Duplicate product ^Open

Already had issues with the product four months after purchase. Knowing that its under warranty, I went to the service centre but they claimed that the product is FAKE!...

Jun 25, 2018 by Rushabh Mehta

Snapdeal - Refund not initiated ^Closed

They picked up my product on ** June n still haven't initiated d refund process which normally happens within an hour of pick up ...

Jun 21, 2018 by Arshiya

Snapdeal - Dishonoring 7 day return policy and genuine product claims ^Open

Ordered product (mobile battery) which was: - dated **** (battery degradation begins after * year of disuse, so the battery is already defective and essentially expired) - delivered in insufficient packaging - covered from * sides out of * -...

Jun 07, 2018 by Koustubh Athavale

Snapdeal - Duplicate items ^Open

Damaged item was delivered. I returned it as the pick up agent checked all stickers and tags were intact. Anyway it was a duplicate. The seller replies that the quality control does not approve and sent it back as i had asked for refund...

Jun 06, 2018 by Prithviraj Patil

Snapdeal - Incorrect invoice given ^Open

Snapdeal company has sent me an incorrect invoice of the product i had ordered them. Now that it's * months old, i am facing problem with the product. I want snapdeal to send me the corrected invoice of my product in order to claim the warranty...

Jun 01, 2018 by Santosh kulkarni

Snapdeal - Fraud & mental agony caused to me by Snapdeal & it's Seller ! ^Open

An order was placed through Snapdeal for * Qty of **x**x* King size mattresses on **th May wich was thoroughly acknowledged and committed/promised for delivery on **th may-*st jun,but after waiting for ** days seller increased the price (from...

Jun 01, 2018 by Shalinder Dev

Snapdeal - Refund issue ^Closed

I had send their item back but still my refund is not received...

May 23, 2018 by Rohan Desai

Snapdeal - Wrong product delivered ^Closed

I bought a product - Robotouch classic plus foot and calf massager from Snap deal. The product delivered to me is an exact looking fake product from another company. I contacted Robotouch to clarify and they confirmed this. I have raised a writ...

May 14, 2018 by Raviprakash R Salagame

Snapdeal - Delivery charges ^Open

I was charged with delivery amount, despite ordered product taking more than ** days to deliver... This is last time i am buying from snap deal. Flip kart and amazon never do that....

May 14, 2018 by NITESH

Snapdeal - Winner of snapdeal online shopping lottery ^Open

I received a call from this mobile no ********** saying he was calling from snapdeal online lottery proclaiming that i had won certain price amount of ** lakhs fifty thousand on my online shopping of leather shoe which i had ordered from snapde...

May 08, 2018 by dipen chettri

Snapdeal - Snapdeal Deaf ^Closed

Recently bought a shaver from Snapdeal, Snapdeal appears to be Deaf. The product is Old and Used instead of new, its package is damaged and is not functional. Now I am writing emails to them Daily, Calling their helpline but there is simply Zer...

Apr 30, 2018 by Walia Nipun

Snapdeal - Requested to return my product ^Open

Requested to return my products Invoice no:S***E*/**/**** *:ansh fashion wear denim lycra jeans blue size-** Order no *********** *:ansh fashionable wear denim lycra jeans black size-** Order no *********** And the suborder no is *****...

Apr 23, 2018 by Vanita vyas

Snapdeal - Return related ^Open

i have raised return request on **th till now there is no update and return pick up...

Apr 21, 2018 by Vamsi Krishna

Snapdeal - Return a product ^Closed

we are not satisfied this product and replace this product . refuned order **/**/**** and not give any information....

Apr 21, 2018 by ramsingh

Snapdeal - The product which I returned is re-returned on the basis of their internal quality norms ^Open

The material which seems in this attached document is totally different from which I received...And immediately after opening it I packed it again and file a return complain. After few days the delivery boy took it from me ..Acc to Snapdeal nor...

Mar 01, 2018 by Pooja

Snapdeal - Used and Damaged product ^Open

I ordered boat *** earphones .Upon recieving the ear phones I suspected that it may been used product.The product was slightly damaged under the buds on both sides .Then when I tried them I noticed that left piece is not working.I filed a retu...

Feb 26, 2018 by Vineeth Sagar Molla

Snapdeal - Customer exercise I unable to reach ^Closed

I am not able to contact the customer agent and talk to him. ...

Feb 11, 2018 by PRATYAKSH GUPTA

Snapdeal - False information about product. ^Open

I purchased a PlayStation * pro from Snapdeal. In product description they said it is in Warranty. When i i recieved the product ir was found thatit was an imported. When i contacted snapdeal they said i have to get a confirmation mail from son...

Feb 07, 2018 by Somvir singh

Snapdeal - Instead of mobile phone received only charger ^Open

Dear all Please check the Cheating work of Snapdeal..... I have ordered a Asus Mobile Zenfone * ZE***ML(*GB RAM/** GB ROM) on **.**.**** and in **.**.**** received the courier and checked the phone but inside courier there is no phone and ins...

Feb 06, 2018 by Panchamoorthy Thanapal

Snapdeal - Faulty product ^Open

Dear Sir/ Madam, This is to bring to your kind notice that I had purchased iPhone SE **GB in gold color with Suborder Id:*********** dated **-May-**** of amount Rs ***** from your firm for a consideration of Rs. ***** paid by credit card ****-...

Jan 21, 2018 by Japesh Kumar

Snapdeal - Order confirmed, verifief and cancelled ^Closed

The accepted my order for headphone,at that time it was for ***, they accepted my order and verified for the address and then the rejected saying that it dpes not fall in their delivering region amd on complaining the said to ordernot ahain an...

Jan 14, 2018 by Yuvraj patel

Snapdeal - Snapdeal frauds ^Open

Order ID: *********** (* Item) Placed on ** Dec, **** Order ID: *********** (* Items) I placed two separate order of headset of “Sony MDR-XB**AP Premium Extra Bass (XB) In-Ear Wired Earphones With Mic “ in first order one set of or...

Jan 05, 2018 by Ganesh

Snapdeal - Wrong product delivered ^Open

dear sir or madam i sub inspector pankaj kumar of cisf mha has an account with snapdeal website with registered mobile no.**********. on **.**.**** i ordered for phillips ** inches led tv via snapdeal app (sub order id-***********) and pa...

Jan 04, 2018 by PANKAJ KUMAR

Snapdeal - Refused to take a return for products ^Open

So I ordered * sarees from snapdeal because, for a total of Rs. ****/- but I did not like the quality of them, and some were not the same as the mentioned colors etc. So i requested a return, which was rejected. They do not have a customer s...

Dec 18, 2017 by Maria Dsouza

Snapdeal - Snapdeal delivered incorrect product but accuses customer instead ^Closed

A highly unanticipated incident has occurred wherein I, the consumer, had ordered a Micromax Bharat * phone from Snapdeal.com on the *th of November **** vide order number ***********. On the **th of November, the package was delivered. Upon...

Dec 05, 2017 by Abhishek

Snapdeal - Wrong product delivered me ^Closed

I ordered one silver metal chain watch they delivered cheap belt watc.i return compliant.from snapdeal no repl pl return my cash ...

Dec 03, 2017 by Venkatesh

Snapdeal - Got duplicate product,returned it but no refund ^Closed

I have bought a Adidas Black Polyester Lycra Trackpant from snapdeal,but I got a duplicate one,I returned it but my refund is due.I mailed them but got no response,now I got a message that the returned product is not meeting our guidelines and ...

Nov 03, 2017 by Joydeep

Snapdeal - Inferior quality product and not refunding money after reverse pick up of another product ^Open

Hi, This is regarding my two Sububorders ids: *********** & ***********. In Suborder Id: ***********, I ordered *kg Cashews. In Q&A section of product detail page, it was clearly mentioned that *kg is quantity of Cashews against order. But I w...

Oct 23, 2017 by Renu Jain

Are you Snapdeal?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent ISP Complaints

How Voxya Helps In Resolving Complaints

Start a social media campaign
Send email to company officials
Send notice via registered post
Help in approaching consumer forum