Byjus app
- Wants a refund amount from BYJU S and cancel my loan process as complained Open
Raj Kamal Sahu filed this complaint against Byjus app on May 05, 2022
Raj kamal Sahu <rajkamalsahu@gmail.com>
Attachments
**:** AM (** minutes ago)
to support
Hello Sir/Madam,
I am Raj Kamal Sahu, a Friend of Ishu Srivastava from Praygraj, Uttar Pradesh. Writing this email behalf of my friend ISHU Srivastava.
He is recently convinced and bought a BYJUS course from BYJUS Employee ( Abhishek Chauhan ******** ).
Here is the BYJUS Product number ( TNL*************** )
My concern is as briefed by a BYJUS employee ( Abhishek Chauhan ******** ) regarding the product that I was purchased on **-**-*****, The BYJUS employee briefed us please take a trial of ** days,
and if you are not interested in the course simply call us on toll-free number (+** **********) and told us we are not interested in your course anymore and want refund amount which I was paid INR ***** cash to BYJUS employee ( Abhishek Chauhan ********).
and cancel your loan process.
I told everything all about my concern regarding the product and dismiss the loan amount, And received a response from the support helpline team saying after listing my concern will take action in the next ** hours and resolve your issue.
As briefed by a BYJUS employee ( Abhishek Chauhan ******** ) regarding the product and terms and conditions. We are not interested anymore in the BYJUS course that I was perched on **-**-**** and Me and My wife decided to take a refund amount of INR ***** that I was paid in cash to the BYJUS employee ( Abhishek Chauhan ******** ).
I have informed the support helpline team (+** **********) within ** days of the trial. It has almost ** days of complaints. But the result is I did not get any response and my issue can not be resolved.
So I am requesting you, please resolve my issue so I can get relief.
Thanks and Regards,
Ishu Srivastava
+**- **********
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Resolution Demanded:
Refund / Credit for purchase
Byjus app
Resolved
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"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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