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vplak com - VPLAK Huawei Portable WiFi Dongle Data Card 606 not received

Shivam Gupta filed complaint against vplak com on Sep 17, 2020

I have ordered Huawei Portable WiFi Dongle Data Card (E****-***) and Cuzor UPS for Wi-Fi Routers **V *A on ** Sept ****.
Delivery was fast, but I received * Cuzor UPS, missing was Huawei Portable WiFi Dongle Data Card. It could be a genuine issue, so I had sent an email to the customer support, adding image of * UPS instead of *. They initiated a reverse pickup with tracing ID ************ from DotZot courier. I returned the product but haven't received any updates regarding it nor I have received my product( Huawei Portable WiFi Dongle Data Card). I have also contacted the customer care multiple times but no response.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

vplak com

8

Total Complaints

3

Total Resolved

37.50%

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