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vplak com - Order not received and did not get any response

Snehal Solanki filed complaint against vplak com on Jun 6, 2020

On **th of may, I have placed an order of speaker at www.vplak.com. I have received an email of placing my order successfully. So I have checked my vplak.com account, So it was showing, It will take *-* hours to process your order. I waited for status to change but even after *-* days, it was showing same thing. I didn't get any mails or messages about the order. So I tried calling them on different numbers but I was not able to call them. I emailed them but no one was responding. After messing my head and regretting order with them I just cancelled my order from their website but Still I did not get any message/mail of cancellation nor any response from their side.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

vplak com

8

Total Complaints

3

Total Resolved

37.50%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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