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GAURAV KHETAN filed complaint against vplak com on Jul 26, 2021
I ordered this JBL headphone on **th July **** by paying full amount upfront. On the website they promised to deliver the product in * days but haven't delivered till now. When I checked the status on their website after * days, it still showed 'Ordered'. I called the customer support and they said they will try to prioritize the delivery. After * days when I checked their website again, the complete tracking of my product has been removed. Now when I am trying to call them, they have stopped picking my phone and not even responding to my emails. They are cheating me with my hard earned money. Please help.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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No delivery. No refund. No customer care support.
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