Swiggy - Very bad quality food delivered

Yesterday after ** in the night I ordered a platter from some hog dogs store listed in swiggy. The sauces, fries and garlic roll are like very cold and very hard to eat. They got very stiff and a layer like formation on the sausages and they even didn't provide me with a list of sauces. I asked but just randomly gave all the sausages were stuck to the cardboard and when tried to get it out came along with cardboard stuck to it
I am not able to eat food. I spent my hard earned money on it for such customer services. And when I raised the issue and showed all the pics for proof the customer service is just sorry but won't refund my money back. Starving and then talking to these customers care people for their bad service made me suffer physiologically very bad.