Zingbus
- Used and dirty blanket as well as bed sheet provided Open
Dhananjay Bhatia filed this complaint against Zingbus on Jun 15, 2024
My mother is traveling from Delhi to Dehradun and when she boarded the bus someone had already occupied her seat. When the person vacated the seat the driver gave the same used and dirty blanket as well as bedsheet to my mother. When asked to provide with fresh sheets, he was very rude to my mother and said that sheets are limited and used sheets are only given to passanger.
I want to ask is this level of hygiene maintened by Zing bus that passanger is supposed to use the sheets and blanket which have already been used by the previous passanger who was there on the seat * mins ago?
I reached out to support team on WhatsApp and their first reply was that we provide with used sheets only. And when asked for resolution they asked to take another bus.. so my mother who is ** yrs old is supposed to deboard the bus and look for another bus at * am?
Is this support and hygiene level being provided by Zing bus?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Zingbus
Resolved
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