Hdfc Life Insurance
- Unprofessional selfish and careless HDFC Life customer care Open
SundaraRaghavan Santhanam filed this complaint against Hdfc Life Insurance on Oct 09, 2020
At the time of taking the housing loan, I was approached by an HDFC Life insurance agent to take a housing insurance (HDFC SL Progrowth Flexi Policy) . It was a very expensive policy *,**,*** INR per annum premium. The agent promised that I need to pay only for * years after which I can opt to stop the payment but the premium will continue for next * years. He even told that I have the option to withdraw too. I took the policy and by September ** ****, I completed my payment for the *th year. The agent who originally sold the premium has left the organization and he gave me a few other colleagues contact number. All of them still saying that it is possible to stop the payment and they will enquire about the procedure. I contacted the customer care in their email service@hdfclife.com. I got a reply that I cannot stop the payment and I have to pay the entire ** years. How can there be so much misinformation and lack of care for a customer? I have always used HDFC back, HDFC housing loan and now insurance too. But HDFC cares least about the customer and the kind of replies I am getting back are vague and against what I was promised. The fund value is very much lower than the total premium I have paid so far. I thought I could at least further loss by stopping the payment and withdraw later if at all the loss is as minimum as possible. But I feel betrayed by HDFC Life with the false promises and a selfish cruel trap they have put me in to. They have trapped me in a selfish way and forcing me to continue the policy for another * years when the policy is already performing very very bad.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Hdfc Life Insurance
Resolved
Frustrated? File a Complaint
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
Related Complaints
Hdfc Life Insurance - Excess amount not refunded on time Closed
I have a hdfc policy, i have made a payment on *th sep **** but it got failed, so again i paid it on *-*-**** this time it went through(becoz my policy due date was **th sep), payment was done with credit card so HDFC Life has charged me two t...
Sep 25, 2020 by BAJJURI KISHORE KUMAR
Hdfc Life Insurance - Insurance done by forcefully Closed
Sir i have a insurance policy in hdfc life.i have took a loan from hdfc amount *******.and where the hdfc bank employee forcefully done a hdfc life insurance policy by unwillingly please return me my money i cant pay the premium My policy num...
Dec 10, 2019 by Nilanchala nayak
Hdfc Life Insurance - Matured amount not paid Closed
Children Double benefit plan was taken on **.**.**** which has been matured on **.**.****, all documents has been submitted many times but they keep sending again and over same standard automated email.It is really very disappointing how HDFC o...
Jul 24, 2017 by Anchal Katiyar
Hdfc Life Insurance - Term insurance contract lapsed in last year Open
HDFC Life insurance issued for NRI. *. * years automatic payment is done fine. *. *th year the payment error started happening because of HDFC's portal issues (No fault from our side or our bank's portal which was HDFC). *. On asking the r...
Nov 29, 2022 by Sanjay Soni
Hdfc Life Insurance - Death Claim was rejected Open
My father had * HDFC Life Polices, out of which only we managed to Death claim on one policy and other was rejected due to it was only *.* years old. They provided the reason as 'False information of occupation was mentioned' during the policy ...
Oct 04, 2022 by Swapnil Vidhate
