- Unprofessional bheaviour and service Open
I have ordered food from swiggy today around *:** pm resturtant nirula.after ** mins one delivery executive waa assgined and than i was waiting for my dinner.suddenly i checked the clock and it was **:** pm.so again i have checked the.order status and i was shocked to see that order being cancelled by the executive.i called him and wat the delivery person responded that his bike got punctured so he called swiggy to assgin someone else.and see.the audacity of him to say this.and till **:** nobdy was assgined for food pickup.i callwd customer care and after ** mins they answered i told them the issue as this problem is repitative for swiggu and this is *th time .and wen i called customer care than that guy said we dnt knw about the.issue we will checl with delibvery exceutive so i asked him to connect with him he said he is putting my call on hold and he is coonceting that exceutive but after ** mins he told me there is some problem with hotel and i mean wat kind of employee swiggy has instead of taking their responsbilitu for all this incidents they are blaming reputated hotel
I have blacklisted swiggy .worst food.delivery app and yes many people.are.facing the samw
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An apology letter from company official
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
I had ordered * items on **th August, *:** PM on Swiggy, of which * items were Paneer Parantha and Matar Paneer Parantha. However, both the items were missing Paneer in it. The Swiggy team was absolutely dismissive in their chats and even a...
Aug 10, 2019 by Divyam Gupta
I was driving a cycle and a delivery guy just didn't notice to his right and came right into me and almost hit me, he spoke very bad words and abused me, almost physically too. ...
Aug 02, 2019 by Sashvat
Swiggy - Refund not issued Closed
I made a transaction with swiggy on * july **** in yamunanagar for amount of Rs ****.Order id is ***********. I paid for the order online, money was deducted from my account using Google pay but swiggy declined the transaction , cancelled the ...
Aug 01, 2019 by Samridhi
I ordered from Swiggy on August *. Order value was deducted from my bank account and went to Swiggy but in stead of order confirmation my app shows a message saying "Pacman ate your money because of administrative rules". This failed order is n...
Aug 01, 2019 by Chandrayee Dey
**rs extra he declined the call.... I talked to customer support they tried to resolve but failed... After one hour my order was cancelled. ...
Jul 28, 2019 by Hasrat Aulakh