Indane gas agency
- Under weight cylinder Open
Karthick filed this complaint against Indane gas agency on Jun 25, 2021
Consumer No ********** LPG ID ***** **** **** **** ORDER NO ********** DATE **-**-**** COMPLAINT LPG CYLINDER DELIVERED WITH LESS WEIGHT. CYLINDER GOT EMPTIED WITHIN * DAYS OF USAGE COMPLAINED TO AGENCIES AND IOCL MOUNT ROAD OFFICE CHENNAI. NO RESPONSIBLE REPLY FROM THE AUTHORITIES. THE AUTHORITIES AT IOCL HARASSED ME WITH BAD WORKS STATING THAT WE HAVE TO BE MORE CAUTIOUS AT THE TIME OF RECEIVING THE LPG CYLINDER. WHY CANT INDANE ALLOT THE SERIAL NUMBER TO EACH AND EVERY CYLINDER with SR no. *-***********. In view of the complain above two complaints were made with the SR nos *-*********** & *-***********. In this both complaint Indian oil has accepted their mistake for their fraudulent activity in underweight cylinder along with the dealer and they have mentioned as kindly bear with this this time in the complain no ending with **. Another complaint was made to resolve issues but IOCL without any responsibility resolved with the mention that in teh letter dated **.**.**** CHAO/*** third para since we do not know or confirm what has happened in **** shows the irresponsibility of IOCL and denial of customer rights and voices. organisation like this violate the freedom of customer as per the constitution of India. Attached files regarding this. Kindly refer and give us justice. Even we tried to reach out the numbers provided there. But there is no response from IOCL side or not even attending our calls. We need justice for this irresponsible behaviour of this firm towards the consumer and denial of consumer rights.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Indane gas agency
Resolved
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