Redbus.in
- Unable to get back amount after ticket Cancellation Open
G.R.SRINIVAS BABU filed this complaint against Redbus.in on Oct 05, 2019
I have booked ticket using redbus.in website. It showed seat booked successfully after paying the ticket amount. But after sometime I got an SMS as "TSRTC regrets to inform that the service No **** has been cancelled for which you have booked TKT NO: ********. Journey Date:**-Oct-**** **:** seat/s (**) cancel your Ticket at the issued portal before **-Oct-**** **:** to get full refund". I tried to call the customer care to refund my amount but in vein. Customer care people are not responding to my call. I am attaching the ticket details. Please help me with this issue.
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Resolution Demanded:
Refund / Credit for purchase
Redbus.in
Resolved
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Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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