- Uber payment issues Open
Due to unavailability of cabs , I took uber auto . I had tried auto earlier with credit card payment and there were no issues.
Once I reached the destination , driver asked for the cash. I had explained him as i choosen as card payment and unable to change the payment mode as the trip has already started. He didn’t listen to me and ask for cash payment . I was in a hurry and running out of time .. since I saw the option to compliant on this issue to uber . I had paid him as cash and closed the trip ..
I had reported to uber on the same day but uber says they can’t check with the driver with unacceptable reason. I took that trip due To the trust in uber and they would help us if we face any issues but they failed.
At last customer care representative suggested me to check with drivers on the payment mode before taking the trip. Is that my job ? Then why uber didn’t mention it as a step to the customers ?
Instead they can show that payment option to the drivers and that would solve the problem but still uber didn’t take any action and didn’t reply back to my request .
Trip details all are available in the attachment .
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks Voxya for helping to resolve the issue."
Uber Cabs - Pickup issue Closed
We booked an auto frm Royapetta to Thirumullai voyal auto numbertn** a f****, name of the driver Ramalingam.That cab driver used bad language on us when we said to come in the street to pick up us. That street is a pretty wider one, lorries, an...
Feb 14, 2023 by Rafee
Dear sir, This is regarding my cancelled trip on *th Feb early morning. Kindly note, i had pre booked the trip the previous day as I had a flight to catch(the trip was from my hotel to airport) . I was supposed to leave for airport at *:...
Feb 04, 2023 by Sarthok Bhattacharya
My wife had booked a cab for me from my Office to home. After I got into the cab, the driver (vehicle number TS**UB****) cancelled the trip saying he will save some Rs. ** on commission. Because he cancelled the trip, another driver was arrange...
Jan 31, 2023 by Ravi Chandra
Respected sir/mam Yesterday I booked a cab from uber . And after few minutes the ride conformed I was standing in hot summer in afternoon waiting for the cab. After that I call the cab driver then he told me that he is comming in ** min as sho...
Apr 18, 2022 by Singh krishnakumar Ranvir
Multiple times my trip has been charged more than what I agreed for. For a recent trip, I was shown an amount of Rs. *** but I was charged Rs.***. I paid the fees but I raised my concern. In response to the query, Uber said I added a stop and r...
Oct 28, 2021 by Anmol Kohli