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Uber ride ^Open

This is Shreeniketh. Yesterday, I had taken a trip from Malleswaram to Subedarpalya in Bangalore. While going from Subedarpalya to Malleswaram, I had to pay only RS. 42 after undergoing a promotion of 50% discount. But while going to Subedarp...

Apr 20, 2018 by A.K. Shreeniketh

False Canceled Trip Charges ^Open

I had requested two different cabs on April 14, 2018. Both times, I indicated the Fashion Mall. Neither time did an Uber drive show up at the location. The first one had me waiting for 15 minutes and no show. The second driver I called a minute...

Apr 17, 2018 by Cindy Mich

Uber charged incorrect amount ^Open

I took a ride with uber last week and they have charged incorrectly, the fare they showed at the time of booking was just 267 and they charged at the time of completion of trip was 637 which was more then twice the amount shown and when i conta...

Apr 16, 2018 by Prachi

Uber's no response to complaints, wrongly charged for ride not taken ^Open

I am attaching the screenshots of the number of complaints reported but without any response. The ride showing on the photo was not even begun and when it was showing ended, the wait time for the ride had not even finished. They don't even ...

Apr 13, 2018 by Abhik Chatterjee

Pathetic service from customer support ^Open

Wrote many emails to customer support of Uber regarding unable to Access my Uber account as it showing no is already in use. It's been a week am following up them through email and still my issue isn't resolved....

Apr 13, 2018 by Jawad

Airport toll charged fraudulently on trip route which doesn't go through Airport toll collection pla ^Open

On March 23, 2017 around 1AM, I took an uber cab from Bangalore airport to Indiranagar. The trip receipt showed a toll charge of Rs.140, but the driver fraudulently took a backside route from the airport to avoid the toll plaza and hence did no...

Apr 10, 2018 by Balamurugan M T

UBER not responding to my issue ^Open

I am not able to log in to my uber account, uber has a weird password reset link coming to our mail ID whenever we request for reset of the password. But it always doesn't work.The link says as wrong link. I am not sure what is the use of givin...

Apr 04, 2018 by Nandini Karthik

Requesting partly refund ^Open

My fare doesn't reflect the upfront price and destination I was shown. When I requested this Uber on 3/18/18 at night it showed me the price that I will be charged and location (my home), it was around $25. Uber drove me back to my home, whi...

Mar 26, 2018 by Daniel Tomic

Charged twice for a trip ^Open

On 15th March 2018, I took a Uber cab from CST to Seawoods. Paytm was selected as the mode of payment. On reaching the destination, there was a technical problem in the Uber App and thus the driver was not able to end the ride. We waited for so...

Mar 18, 2018 by Siva Prakash Rao Muntha

Overcharged on an Uber pool trip. ^Open

Sir, I am a daily commuter and use Uber India on daily basis. Today, while coming back from the college (Pick up- Jesus and Mary College, Chanakyapuri), I decided to pool a cab. My original expected fare was ₹59 which is the usual fare. ...

Mar 14, 2018 by Angelina Francis

Seriously over charged on Uber ^Open

I took an Uber cab from GK1 to the T3 airport New Delhi. on 12 March at 130am. The driver did not end the trip and drove around Delhi and Gurgaon for hours before doing so. Instead of receiving a Rs250 bill, I have been charged Rs1919.57 I hav...

Mar 13, 2018 by Ryan Beifus

Charged extra for the cab ride ^Open

Date: 1/03/2018 Time: 1:15 AM Description: I took a uber ride from my place in Delhi to A friend's place in Gurgaon and estimated fare was around 220/- INR. After some time, during the ride, the cab driver's phone battery got exhausted and ...

Mar 12, 2018 by Saurabh Patni

Uber Bill for reimbursement Showing 157 instead of 1500 ^Open

I rode with Uber for my official visit to Banglore last week, 13th February, from Electronic city to KIAL, Bangalore. The trip fare was originally shown as Rs 1500/- at start of the trip, however this got updated to Rs 157/- by the time the tr...

Mar 04, 2018 by Shalini

Over pricing on the Uber cab trip ^Open

I booked the cab 12 hours before and the price was showing ₹170-250 at the time of booking. Just before 5 minutes of scheduled time, I got SMS saying due to increased demand the price might increase but the message doesn’t shown how much mo...

Feb 26, 2018 by Naga Venkata Malleswara Rao Pitchuka

Not Receving Promos ^Open

Every since I moved to Malaysia, I haven't received a single Uber promo and my friends receive atleast 1 or 2 every week, I feel cheated. I have already contacted support for more than 5 times and they even assured me the issue was resolved but...

Feb 08, 2018 by Mehul Chourey

Fare three times higher compared to original fare after completing trip. ^Open

I booked a shared cab from Robert Bosch, Prestige Park, Kadubeesinahalli, Bangalore to D-Mart, Whitefield, Bangalore. The fare was Rs.49 when I booked it. On the way, I felt a little sick and wanted to go home instead of the actual destination....

Feb 01, 2018 by Deepashree Matadha

Overcharge of Toll by Uber ^Open

I took an Uber trip on 2nd Jan 2018 at 1:10 PM in Bangalore for which the Driver asked me to pay the Toll. He stopped the car near the toll and asked me to pay because he did not have money. Uber has now overcharged me twice for the same, on th...

Jan 08, 2018 by Sattam

Uber Overcharged ^Open

I have been overcharged by Uber. When I booked the Cab it was informed me that charges would be 463. When i compolete the trip driver asked me to pay 989 + 100 Rs Toll. If this would have been informed me earlier I would never booked the cap....

Dec 30, 2017 by Amol Sonawane

Overcharged on a cab trip ^Open

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Dec 28, 2017 by Nitish Rambhadran

Over charged ^Open

Today I booked Uber cab from sector 62 Noida to kaushambi metro station at 6:15 am ,before trip fare reflected was rs 80 ,but at the end bill came was 300 ,while the driver took usual route,by this way Uber is looting ...

Dec 12, 2017 by Pavneesh Lohan

Uber Driver_Manhandling passenger ^Open

On 3rd Nov 2017, I took Uber pool cab from my Office to my residence (in Chennai). The Driver was Kamraj. at the end of the trip he did not drop me at the end point. Midway, he asked me to pay extra cash or disembark. I refused. It was raining ...

Nov 14, 2017 by ARIJIT DAS

Very high fare charged ^Open

I took a uber cab from North Country Mall ( Sector 117, Sahibzada Ajit Singh Nagar, Punjab 140307) to my home in Sector 23D Chandigarh on 17/10/2017. My fare came out to extremely high as the driver took a very long route and also there was la...

Oct 20, 2017 by Bhaskar Puri

Charged 2 times for my trip ^Open

I booked a cab for my parents at Hyderabad and selected mode of payment as PayTM. While my paytm balance got deducted the driver created ruckus in the middle of the road and insisted that the cash payment be made. My old parents were helpless a...

Sep 16, 2017 by Rakesh Rampalli

CHARGED more the fare given init ^Open

I have uber pass and when I was booking the fare was 159 but when the trip was over I was charged 281 without any explanation and the trip was exactly as booked. Have submitted a complaint but they haven't replied. ...

Jun 27, 2017 by Rumana Chowdhury

Update to software is anti-customer and anti-transparency ^Open

Recently, Uber India updated the app. The new app charges a fixed rate for a route, irrespective if any deviations. Issues with the app udpate: 1. The app doesn't clearly tell the customer that surge pricing has been applied. It some...

Mar 02, 2017 by Roy Savio Athayde

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