Uber Cabs
Complaints
Uber Cabs - Misbehaviour of uber driver Open
I made advance booking of uber on **th July **** at *.** pm and gave the pickup point at the dum dum metro station ticket counter. The car arrived at *.** pm and we reached there at *.** pm. After boarding the car the driver shouted at us and t...
Jul 19, 2019 by BAPPADITTYA KONAR
On **th July **** I booked a cab.the driver refused to come as payment option was online he said u cancel it and rebook it with cash option and as I am the only one available here so it will come to me only.i did the same booked with cash optio...
Jul 19, 2019 by Ram Pandey
Uber Cabs - Poor service provided by uber India Open
I want to inform you that I had booked a Maruti Suzuki Alto on **/**/**** at **:** pm. I needed to be travelled from Khanapara Fly Over, Guwahati to Kalibari Rest Camp, Guwahati. I had stood there for about ** minutes but the pilot did not arri...
Jul 13, 2019 by PRADIP KUMAR SHA
Uber Cabs - Two times charged my trip Closed
This is to inform you that, I booked Uber auto in first instance I selected the payment mode as paytm and the system search for auto nearby but unfortunately the msg came NO auto available. After that I selected the payment mode as cash then...
Jul 13, 2019 by PRADEEP PALANI
Uber Cabs - Invalid Charges Closed
Took a ride in UberGo on **/**/**** with driver Bhagwat. On the way, he failed to get slip for toll and was fined INR *** later. He added this to my bill saying Uber will refund it. Now Uber is refusing to pay me back saying cash paid is outsid...
Jul 10, 2019 by Sumeet Badoni
Uber Cabs - Uber charged hefty price than promised without prior intimation Open
I have scheduled a ride on */*/**** at *.** am and the price was shown as Rs ***-***. At the time booking, they said there will be surge and price updated is Rs ***-***. The attached screenshot is the booking screen at the time of the cab assi...
Jul 06, 2019 by Naveen Kumar
Uber Cabs - Uber driver did not return my phone Open
I took a ride from uber on ** June **** from Salt Lake, Kolkata at *:** p.m. and reached Birla Planetarium at *:** p.m. But unfortunately, I left my Asus Zenfone Max cell phone inside the cab. After ** minutes I realised that the phone is not w...
Jul 02, 2019 by Tanay Sarkar
Uber Cabs - Uber charging duplicate Open
Paid in full to driver but showing only part payment ...paytm screen shot send....no reply from uber yet...
Jul 02, 2019 by Namita Gupta
Uber Cabs - Driver charged extra money Open
My ride cost **rs and I had uber credits **rs. I got notification to pay **rs but driver took **rs and refused to pay back change and went giving customer care number. Now it's saying wrong number. Why is it so unprofessional. And no authority ...
Jun 28, 2019 by KRUTHI K Krishna
Uber Cabs - Uber not refunding Open
The Uber driver said he doesn't have diesel in the car and was refusing to go to the airport. As it was very urgent for me to reach to the airport and couldn't find any more rides I agreed to pay for diesel and he said you can get the refund fr...
Jun 28, 2019 by Prateek Kaien
Uber Cabs - Payment not updated Open
I booked the cab and paid *** rs in cash to the driver but he did not update the payment and I am not able to book the new cab now. I have raised the issue on uber app many times but did not received any response from there end yet. This is rea...
Jun 27, 2019 by Neelam
Uber Cabs - TRAVEL CHARGE MISMATCH Open
Uber cabs TRAVEL CHARGE MISMATCH. Please help....
Jun 21, 2019 by Vivek gupta
Uber Cabs - Unprofessional Uber Driver Open
I booked a airport pool, there was already a girl going to airport. I was *nd passenger. Driver asked me to help and cancel the ride pay him cash as he did have money for fuel and my payment method was not cash. I told ok to help him, they U...
Jun 09, 2019 by Netal tank
Uber Cabs - Amount asked twice by Uber cab Open
I was booked a cab on *Dec **** which is cancelled by the driver.but they are asking penalty to me....ok i have paid it by Debit card on ** April ****, transaction has been successfully completed.Then i tried to book a cab today again its showi...
May 28, 2019 by Md Junaid Akhtar
Uber Cabs - Double charge by cab Closed
I have booked Uber on **rd May from my work to home and I have paid the driver cash Rs. *** and don’t even give me the change stating that he doesn’t have. That’s alright! What is not alright is that he put my payment pending which I have...
May 28, 2019 by J Lalthangpui Hmar
Uber Cabs - Overcharged by the Uber Cab Closed
Overcharged by stopping the journey at a different location. Also, he took my booking and was a minute away, suddenly he disappeared and came and picked me after ** minutes. And they overcharged me....
May 23, 2019 by Unnikrishnan
Uber Cabs - Uber is not replying Closed
I booked a cab on **th April **** and was waiting for my cab to arrive. It was taking time to come so I called the cab driver to confirm where he was. He asked my destination and cancelled my ride. I booked a cab again now this time the driver ...
May 20, 2019 by Amar Pereira
Uber Cabs - Accidental dash by the cab Open
Today, On Hinjewadi crossing an UBER cab No. MH ** NB **** has dashed our car. The damage is on the front of the right wheel side. After giving a series of horns he doesn't stop and hit. Without any indicator, he was coming....
May 11, 2019 by Vivek Anand Gore
Uber Cabs - Excess amount charged by driver Closed
The driver forced to pay extra for a cab booked by me for my father. I have already raised a complaint on the app but no response even after * days. This is very sad....
May 08, 2019 by Ambreen
Uber Cabs - Unprofessional conduct by the driver Open
I booked Uber on May *th, **** from Sector *, Gurgaon to Feroz Shah Kotla stadium, Delhi. I was along with my wife and * yr old daughter. We asked the driver to stop for *-* mins near sector **, Gurgaon (*-* km distance from Sector *) to buy a ...
May 06, 2019 by Sachin kumar
Uber Cabs - Driver and app both have charge me for ride Open
I book my ride from Bengaluru International Airport, Gangamuthanahalli, Karnataka to Tavarekere, Kaveri Layout, Suddagunte Palya, Bengaluru, Karnataka. My fair was ***.** but when I reached their cab driver asked me for money so I paid him by m...
May 06, 2019 by Manish choudhary
Uber Cabs - Asking to pay again Open
It's been a month I am fighting with Uber overpayment of Rs. ***.**. I took the ride on *th April and paid for the same on *th April. As per Citibank, it is showing completely on my bank application, on my bank statement and they have also give...
May 05, 2019 by Karandeep Singh
Uber Cabs - They are asking me to pay again Open
I have paid the money still it stays I have not paid the money. I have attached the screenshot of same. I raised my ticket also they just told check with your bank. I checked with the bank they told its successful payment. https://twitter.com/v...
May 05, 2019 by Neha Jain
Uber Cabs - Asked to pay again Open
I booked uber on **th March **** and the payment option was cash. I paid the full amount to the driver after reaching my destination. Now when I am trying to book another ride it is showing that I didn't pay Rs *** first I need to pay the amoun...
May 05, 2019 by Saikat Kumar De
Uber Cabs - Driver left us stranded Open
On the *th of April **** at approximately ** pm, I had booked an UBER taxi from McDonald's at Saki Naka to Ghodbundar, Thane. I was given the details of the driver, whose name was Mr Rajendra and Wagon R taxi bearing number **** was shared on t...
Apr 20, 2019 by Jude Saldanha
Uber Cabs - Uber ID disabled for no reason Open
From *st April my uber app has been disabled for no reason on my phone. On *th April I sent a message on Twitter, they said we have escalated it to our top management and will revert but no revert from them. On *th April I sent another message ...
Apr 12, 2019 by Deepshikha Mehrotra
Uber Cabs - Bag left in the cab Open
I have left a duffle brown bag in uber on Saturday. Within a minute or so I have filled a complaint in uber help support but they do not respond on Monday i.e. after the * days. The driver denied that he didn't have any of the bags also said no...
Apr 08, 2019 by Tanmay Goyal
Uber Cabs - Duplicate amount showing Open
I have paid the money still it stays I have not paid the money. I have attached the screenshot of same....
Apr 07, 2019 by Deepti Mittal
Uber Cabs - Mobile lost in the cab Open
My mom was driving in a Uber cab and forget to take her mobile. But her mobile left in the cab. I tried calling thrice. It was ringing the fourth time it was found switched off....
Apr 05, 2019 by Neena Oswal
Uber Cabs - High fare taken for only 13 kms Closed
I booked Uber on **th Feb. I booked it for Kadamtalla Howrah but due to Uber app technical issue, it took another's. But when I reached the wrong place I was charged Rs .*** for only ** km. I contact Uber to know my receipts with details like b...
Mar 26, 2019 by Dharmendra kumar
Uber Cabs - Driver took extra 100 rupees cash Closed
By mistake, I paid rupees *** extra to the driver and he took the cash and fled the scene without paying back the extra money. I want a refund....
Mar 16, 2019 by Mrinal Ghosh
Uber Cabs - No refund for AC not turned on Open
The Uber fares are inclusive of AC. The drivers repeatedly not switch on the AC intentionally to save fuel. When reported in Uber help section, the **% refund request was declined and was told that my account will be suspended if I report again...
Mar 15, 2019 by Olivia Dey
Uber Cabs - Taken extra cash Closed
I have taken a ride on **th Feb ****, where the estimated bill was of ***, but at the end of the trip, the driver device was showing as *** as the total bill. When I asked for why extra amount, he showed fare break up, and *** was showing as th...
Mar 04, 2019 by Smriti shaw
Uber Cabs - Amount asked by Uber twice Open
Mental harassment for payment. My registered mobile number is ********** on **rd of February **** I took a ride for ***.**. My credit card is already debited and I am attaching the image here. But whenever I am trying to book it says the paymen...
Feb 25, 2019 by Anjana Bhattacharya
Uber Cabs - Charged me extra for trip Open
Uber charged me *** Rs for a ** Km UberGo ride under ** Mins at * am on a Saturday Morning. While the actual cost should be *.* Rs per km and *.* Rs for a min. Uber charged me double the fare....
Feb 19, 2019 by Rajesh
Uber Cabs - Unprofessional Driver Open
Yesterday, ** Feb **** I booked a ride from Bhuteshwar Chowk Gurugram to Huda Metro Station Gurugram, as there are *-* ways to go from Bhuteshwar Chowk to HUDA metro I asked him to go through a specific way as I had to pick my friend up. He tol...
Feb 17, 2019 by Rajat pant
Uber Cabs - False charged by them Open
I took a ride and driver's mobile showed *** rs instead of ** .** rs and I had to pay *** bucks because I was under the impression that some previous amount was unsettled (because uber kept displaying the message that **.**rs outstanding from p...
Feb 16, 2019 by Hariom Avasthi
I took a ride and driver's mobile showed *** rs instead of ** rs and i had to pay *** bucks because i was under the impression that some previous amount was unsettled (because uber kept displaying message that *** rs outstanding from previous. ...
Jan 27, 2019 by AKANKSHA SINGHAL
Uber Cabs - Unprofessional and anti customer behaviour Closed
Uber drivers are very unprofessional and behaves very bag with the customers. This is not about one particular driver. It's been very normal that every time when we book a cab the driver accept the request but will not call us. When we call him...
Jan 22, 2019 by Chandraganesh S
Uber Cabs - Uber Blocked me from paying in non cash mode Closed
I am a customer of Uber Cabs.I have taken first ride in Uber and paid the amount via Paytm .After that uber has blocked me from paying in non cash mode without any reason I complaint to them bt they are only saying that it is system generated ...
Jan 18, 2019 by Arpit Singhal
Uber Cabs - Driver Threatened more money Open
i booked an cab from vijaynagar to rajajinagar metro station, i was having a bus booked from rajajinagar to horanadu at **:** the auto driver stoped in hosahalli place which is very far and said it is the other side and forced me to pay *** rs ...
Jan 07, 2019 by K R Prashanth kumar
Uber Cabs - Account blocked Closed
Uber has suddenly blocked my account and they are not providing any reason for this I have money in my uber account which is close to Rs **** which was added through a purchased gift card online Without providing a reason why has my account bee...
Jan 01, 2019 by Sunil Ramchandani
Uber Cabs - Uber Driver Took Extra Money And Uber Team Not Helping Open
I had taken a ride from Mumbai to Pune (India) which had * stops. My fare estimate was around **** Rs or something. While riding when we reached the first stop say stop A the trip got ended automatically. On insisting the driver dropped me and ...
Dec 31, 2018 by Sushil Tripathi
Uber Cabs - Duplicate charge from uber Open
I booked uber cab and I paid trip fare cash to driver as that time upi payment was not working. After that I got thanks email and receipt also. Now uber is demanding duplicate charge to me. They are saying we can not initiate to refund as it's ...
Dec 26, 2018 by Suman kumari
Uber Cabs - False cab charge for which I did not travel Open
I did not travel in the cab and I was charged for it and it was not refunded despite repetitive complaints on their customer care chat box...
Dec 18, 2018 by Uday kiran reddy sangala
Uber Cabs - Uber driver harassed Closed
I booked a cab from mumbai taj mahal palace to Pune. I boarded the cab and asked my driver to park somewhere as i was waiting for my friend to arrive from the hotel. He parked at a random place and it turned out to be a no parking zone and the ...
Dec 14, 2018 by Ananya Munshi
Uber Cabs - Charged twice for Uber ride Open
I took a ride and made a successful payment by Google pay, when I tried to book a cab again it was showing outstanding balance of same ride amount *** rupees, I even wrote to Uber with evidence but now they have stopped replying....
Dec 09, 2018 by jai
Uber Cabs - Unjustified cleaning fee Closed
I hear about this Uber scam before. It is a lie and the cleaning charge is unjustified. I am a ** years old architect. We use Uber in the office when We have meetings in areas difficult to park . My ride was ** minutes long and did not cre...
Nov 28, 2018 by Edgardo Macchi
Uber Cabs - Uber credits of rs 500 disappeared Closed
Mine Uber cabs account ********** was having credits of nearby rs *** in it. But yesterday when I logged in to book a cab all the uber credits and all the info about the previous rides disappeared from my account. This is a new strategy led by...
Nov 26, 2018 by Niteen Sonawane
Uber Cabs - Uber Driver Closed
I was at Lees Summit North High School, with my family, the Uber driver arrived UN*X*P and denied services stating for each family member there has be different Uber ordered, and cannot take me, my wife and daughter in the same cab. The car was...
Nov 15, 2018 by Prosenjit Ghosh
Uber Cabs - Uber account diabled Closed
Both mu uber cab and uber eats accounts got disabled all of a sudden after placing the order I faced this issue , I wrote many emails but there is no response for my complaint ...
Nov 14, 2018 by Nikhil Reddy
Uber Cabs - Uber charged extra fare Open
Myself Niharbala Sonawane.Booked a taxi from airport t* arrival terminal new delhi to rajender place new delhi via uber app on ** November **** at **:** through my mobile account **********.While booking and on confirming the fare shown was ***...
Nov 13, 2018 by Niteen Sonawane
Uber Cabs - Charged without giving any vehicle Closed
I tried to book a uber cab through uber app at kolkata Airport on **th Nov'**. An amount of ***.** was first debited through credit card at ***am on **th nov'**. However, uber did not share any vehicle number. It is a fraud by uber. There is no...
Nov 11, 2018 by AMLAN MUKHERJEE
Uber Cabs - Uber charged higher fare on pool Open
Trip source: Purti Utsav, Rajarhat, Kolkata Trip destination: Jagdish Stores, New Town, Kolkata Pool fare shown Rs ** Fare charged Rs *** Any one can check the pool fare and it is always less than Rs **, but they are arrogant and do not und...
Nov 04, 2018 by Vinit Agarwal
Uber Cabs - UBER Driver Cancelled Airport Drop after making delays n ignoring calls Open
It is not only a mistake but a good example of mis management within Uber system. Uber India only gives problems most times. We Booked a ride for airport * / * hours before in advance. Around *:** pm a cab was shown with * mins away, then ...
Oct 31, 2018 by PAUL B B
Uber Cabs - Outstanding payment Open
Took a ride from Behala, Kolkata to Howrah Station on **.**.****, and I was charged ₹***, where as actual bill was ₹***. The same has already been communicated to uber through app, but till date no reply obtained. NB: I have tried to link ...
Oct 25, 2018 by Indradip Chatterjee
Uber Cabs - Extra Toll Charges Closed
I was travelling from Greater Noida ECCO-* to Dilshad Garden Metro station via Mohan Nagar (GT Road). The payment was made through my credit card. After receiving the invoice, I noticed that, they are charges Rs.***+ Taxes as MCD toll charges...
Oct 20, 2018 by Suresh Kumar V T
I booked an Uber cab through Uber App at Hydrabad on *.**.** at **.** hrs from Nirman Bhawan to Hydrabad Airport as my Schedule flight was at **.** hrs. After ** mints driver cancelled the booking without informing me.Again I made another booki...
Oct 10, 2018 by Subrata Kumar Pal
Uber Cabs - Duplicate UPI charges Open
In April ****, Uber charged my account Rs. **** via UPI payments in one day. When checked later, I found that I already paid for these trips before (most of them from the previous months). Since then, I have tried multiple times to get Uber ...
Sep 28, 2018 by Vishveshwar Jatain
Uber Cabs - Uber Cab Accounts are being hacked Open
I have got * anonymous charges automatically done from my Uber account to my PayTM Account and there is no help from Uber on this scenairo. It has been * days almost and a daily follow-up. I seriously suggest people to not use Uber with Pay...
Sep 26, 2018 by Anirudh Gupta
Uber Cabs - Payment issue Open
When i was in Singapore, I booked a cab on **-**-**** but the cab didn't arrive to pick me up even after ** minutes while the app was showing the cab to be around * minutes away. In the meantime I tried to contact the driver many times but the...
Sep 25, 2018 by Kulbhushan Kakar
Uber Cabs - Uber abuse Closed
I booked a cab through uber to home. I was on way back from the hospital with a high fever. The driver stopped the car before the destination despite my telling him that the destination i entered was atleast *** mtrs away. when i protested he g...
Sep 25, 2018 by Karishma
HI Team, This is to inform you that as per my understanding that my phone no "**********' has been compromised as per uber I have used one ride in Mumbai with this phone no and with some different email address which I don't know who has re...
Sep 23, 2018 by Harun sood
Uber Cabs - Extremely bad behaviour from UBER driver Open
This is a complaint against UBER car driver Mr. Santhosh, KL**-L****. I had made the booking at **:**Hrs on **/**/** and had given the option as online payment. He did not start the ride after he came to know that I was paying him online. So he...
Sep 23, 2018 by Arun Joy
Uber Cabs - Unprofessional UBER driver Closed
I was riding in UBER cab Maruti Suzuki Wagon R, The driver asked me to pay cash for a non-cash ride and he didnt even let me leave the cab without paying him. ...
Sep 22, 2018 by SURAJ VERMA
Uber Cabs - Was charged for an uber trip i didnt take and need refund Open
I was charged for an uber trip i didnt take and need refund...
Sep 22, 2018 by eman
Uber Cabs - Uber Driver Damaged My Car Open
an uber driver, driving a brown wagon r, number plate - mh ** n ****, on the western express highway, today evening, i.e. **.*.**** at *:** pm near growel mall, kandivali east, mumbai hit my car and caused damage to it. i was driving my car...
Sep 10, 2018 by Himanshu Kalra
Uber Cabs - Highly Overcharged trip Open
I prebooked my Uber cab yesterday night for the morning trip to the airport the fare shown to me were ****-**** rupees and was written exact fare will depend upon the demand. The final fare post the ride was **** howcome?? how can u ask for thi...
Sep 04, 2018 by Divya singh
Uber Cabs - Misbehave and abuse to a lady Closed
i have book a uber cab for my mother but when my mother sit in uber cab driver parmjit is driving the cab my mother say plzz on the AC but the driver not on the ac and abuse my mother and miss behave with my mother and not Complete the trip a...
Aug 29, 2018 by Anupam mishra
Uber Cabs - Unauthorized charge Open
Deducted ***.** saying outstanding due, without any authorisation. I have already paid all my dues. Not responding to any emails or queries on their aap....
Aug 15, 2018 by Sanjana Rao
Uber Cabs - Misbehave nd unethical code of conduct Closed
he has threatned me nd saying abusive words...
Aug 10, 2018 by sachin
Uber Cabs - Price charged over the given rate Open
To day i.,** aug **** i had a ride in uber cabs in bengalore city, from *th cross road rajaji nagar bengalore to woodstock amidence, singasandra, bengalore. when I was booked a ride its show the price around *** but when ride is completed, driv...
Aug 05, 2018 by polisetti nageswara rao
Uber Cabs - Complaint against uber cab Open
I was coming back from ganesh hospital and due to heavy rains the underpass through which the way is was waterlogged. To avoid any unprecedented event I asked the driver to change the route. Hence the route was way too short but I was charged f...
Aug 03, 2018 by Jyoti Shukla
Uber Cabs - Cab compensation Open
Uber has refused to provide me refund for a cab. They say they have ac cabs. However my cabs ac was not at all cooling.. driver refused to increase cooling car. Cab was dirty and filthy with mud stains. Cab had mosquitoes and flies. In monsoon ...
Jul 30, 2018 by ABHINAV BHATIA
Uber Cabs - Not taking serious actions on complaint filed (no response) Open
I don’t understand why uber hiring such unprofessional drivers. This driver did not even drop us at our concerned location and told us to get down from the car before the destination at night and told us to walk. Moreover he was not even conc...
Jul 28, 2018 by Ashish Robinson
Uber Cabs - Uber India - Refusal to look at facts Open
I scheduled a trip with Uber to pick me up from my apartment at * AM on **rd July and drop me at the airport. The address is well known and it can be googled easily. At *:** AM, I get a mail saying that I took my trip and I was charge...
Jul 26, 2018 by Jisu Mohan Babu
Uber Cabs - I didn't get cashback in paytm from uber for rides. Closed
I boor rides at uber and payment method as Paytm. Ubers offers ** rides cashback if we book cans by using paytm payment method ...
Jul 25, 2018 by Dinesh Sharma
Uber Cabs - Refusal to Refund Open
I have been charged twice for a cab ride on February **, ****. Uber marked the transaction as refunded but there has been no refund. Upon contacting the Uber support, they offered no tangible proof that refund has been made. Uber support off...
Jul 20, 2018 by JasDev Singh Johal
Uber Cabs - Duble charged for same trip Open
Date of Incident:**/**/**** Time:**:** -*:** am Location:Delhi( Hauz khas to karol bagh) I had opted for payment through Paytm for this trip.But at the time of payment due to lack of network coverage ,paytm was unable to work.But as it was l...
Jul 20, 2018 by Swapnil Vasantrao Jadhav
Uber Cabs - House keys left in cab and driver not reachable Open
I took a cab on Sunday afternoon. Soon after getting out of the cab, I realised I left my house keys on the seat of my cab. Uber does not share the driver's phone number with you. So through the portal I tried reaching the driver. Despite tryin...
Jul 17, 2018 by Deepika Sundar
Uber Cabs - Double Charged payment Open
Date of Incident:**/**/**** Time:**:** -*:** am Location:Delhi( Hauz khas to karol bagh) I had opted for payment through Paytm for this trip.But at the time of payment due to lack of network coverage ,paytm was unable to work.But as it was l...
Jul 16, 2018 by Swapnil Vasantrao Jadhav
Uber Cabs - Amount not returned Open
We have booked Uber cab for outstation on **nd May ****. There was no option to select the number of persons and we got Huandai Xcent. We were totally * people and so we cancelled the trip. But the driver has already started the trip before rea...
Jul 12, 2018 by Priyadharshini S
Uber Cabs - Double payment deducted for single ride Open
First payment got charged from my credit card and I got receipt as well for the same, however * days later, same payment got deducted from my paytm wallet as well without any authorisation. Now both uber and paytm are not responding to mails or...
Jul 09, 2018 by Ankush Chutani
Uber Cabs - Uber overcharge Open
uber charged me twice for a trip and refused to apply a coupon. i disputed charge and got my money back but uber still kept charging my card two months later after i had already not authorized the charges. uber committing fraud and charging my ...
Jul 09, 2018 by willy aragon
Uber Cabs - Uber Driver started the trip without picking me. Closed
I booked an Uber pool from Govardhanbaug, Matunga west to Naman Midtown, Elphinstone at ** AM on *rd July **** with PayTM payment mode. I was waiting for the cab at my pick up point but driver started the trip without picking me and my money g...
Jul 03, 2018 by Nilesh Borole
Uber Cabs - High Disappointing UBER Experience Open
NItesh Jhalani <nitesh.jhalani@oyorooms.com> *:** PM (* minu...
Jun 29, 2018 by Nitesh Jhalani
Uber Cabs - Uber Cab Driver refused to board me and forced me to cancel the trip Open
I have booked a uber pool cab from hafeezpet mmts railway station to Miyapur cross road on **th july **** , I booked at *nd platform outgate but the assigned driver asked me to come first platform out gate after nearly twelve minuted the drive...
Jun 29, 2018 by G Uday Krishna
Uber Cabs - The driver forced ti give extra toll gate fees Open
I booked a uber cab from station rd panbazar to Shillong Civil hospital,driver named Bajendra ph no.**********.total amount to be paid shown as ****.it inclusive all the toll amount..but he forced to pay toll gate fees..the total amount paid *...
Jun 28, 2018 by Phulshruti
Uber Cabs - Uber credits stolen Open
Uber email - nadeemezio**@gmail.com I had *** uber credits(uber money) in my account. The credits have no expiration date and can be used anytime for rides. Recently when i checked my account I was just left with *** credits. My half credi...
Jun 26, 2018 by Nadeem Akhter
Uber Cabs - Uber driver charged Rd 31 extra Closed
Hi Team, The driver charged extra amount of Rs **. He behaved unprofessionally as if he was drunk. I was charged *** in the driver app, but the driver took Rs *** from me . He also talked rudely ...
Jun 26, 2018 by Piyush singh
Uber Cabs - Uber cheating with my refund Open
I booked a Cab on **/*/** with Uber from Sarat Bose road kolkata. The Uber driver started the trip without my pickup and make a bill of ***. When I complained against them they assured money refund but for that moment they deducted Rs.*** from ...
Jun 25, 2018 by Bratin Mukherjee
Uber Cabs - Wrongly charged Open
I had booked a cab with my mobile number ********** for juhu tara road that showed a fare of *** and **mins wait time almost till next **mins i kept trying the number of the driver that did not work. Finally i gace up and had to cancel and book...
Jun 25, 2018 by Naina Salian
I booked a cab from KD Grand Banquet Hall the driver name was Deepak Kumar ********** The driver never reached and Uber charged for the trip....
Jun 24, 2018 by RP Singh
Uber Cabs - Cab driver was different person mentioned in the App and charged extra Closed
Yesterday, I traveled with Uber from T* departutes, IGI Airport, New Delhi to F-** Baba Gang Nath Marg. I applied a coupon which gave me ** INR discount and the bill came ***.** INR. However I DIDN'T have a nice experience yesterday. I will sha...
Jun 22, 2018 by Sabir Ali
Uber Cabs - Charged for trip which was not taken Closed
I booked an auto and when it was about to reach the pick up point I got the rating screen in uber app. The driver neither called nor cancelled the trip but I was charged for the trip which was not taken. I had written for help in the app but ...
Jun 18, 2018 by Veena
Uber Cabs - Wrong deduction for cab cancellation UBER Closed
Hi, This is my concern regarding my booking for today i.e ** June,****. I booked for Gurgaon, Haryana location from Dwarka, Delhi thrice. The first two driver refused to go to Gurgaon location and hence I cancelled both as said by the driver...
Jun 17, 2018 by Anish Kumar
Uber Cabs - Over Charged Closed
Dear Concern, Today like usual I booked Uber (as this has been my first choise among others). It was very disheartening that the ride i took **.**.** was worst of all . I booked for share I got Uber Go The waiting time shown was ** minut...
Jun 13, 2018 by Renuka
Uber Cabs - Overcharging of two consecutive uber trips Closed
I was overcharged for my two consecutive uber trips, first trip was from ***, canal street v.i.p road, sreebhumi to AxisMall Rajarjat, i booked a cab for Rs*** and when my trip ended i had to pay ***. That was not enough while returning back f...
Jun 12, 2018 by Radhika Chandak
Uber Cabs - I was overcharged for my trip Closed
I was dropped before my destination and was overcharged by Uber inspite of dropping off before * km than my actual destination. I want my refund....
Jun 12, 2018 by Beena
Uber Cabs - Over charged and account blocked Open
I took and Uber cab last Tuesday and uber charged me twice for the ride, from my paypal account and bank account as well, and they keep sending me emails and ask for another payment, and they also block my uber account, which I need it, I use t...
Jun 09, 2018 by Carlos Cruz
Uber Cabs - REFUND Closed
Dear Uber, This is Sunil Mishra from Ahmedabad, India. On **th April, **** I had booked online Uber Cab. @ * PM. I had shared my location with driver. Also I spoke to driver & said that I jave shared my location & I am waiting. After couple o...
Jun 07, 2018 by SUNIL MISHRA
Uber Cabs - Outstanding balance on my account for no reason Open
I took a ride to Gurgaon railway station on ** May by Uber cab. Their driver dropped me at my destination, but he did not finished my trip. I also did not check as I was in a bit of hurry to board my trip. It was midnight, so as soon as I board...
Jun 07, 2018 by Jyoti
Uber Cabs - Payment not updated Open
I have already payed my outstanding amount via my HDFC credit card ending with **** on **.**.**** . Amount has been deducted from my account and also showing it in my monthly bill also but still it not has been updated in Uber app...
Jun 06, 2018 by Sanjay Saha
I took an Uber cab in the early hours of **th May ****.The trip was for a short distance of only *.** Kms that spanned a duration of * minutes ** seconds and the car was a Tata Indigo. For this I was charged an exorbitant amount of **** INR whi...
Jun 05, 2018 by Lipok Longchar
Uber Cabs - Unnecessary fare deduction for the ride. Closed
Hi, I booked the Uber Go from my office (Sohna Road, Gurgaon) to my home (Sector ** Part *, Gurgaon) on **th May ****. Driver dropped me off to my location but he didn't end the trip and he traveled to Delhi while I was shown being on ride. ...
Jun 04, 2018 by Anu
Uber Cabs - Incorrect deduction of amount Open
Hi They charged Rs*** for the pool ride for the same route which I took for Rs** in the past at least ** times even for Rs** sometimes. My mother waited for at least ** minutes for this cab to reach at the pickup point. It is mother who had s...
Jun 02, 2018 by Prashant Saraswat
Uber Cabs - UBER Driver ran away with my mobile Open
UBER Driver Mr. Tushar (Photo Attached) ran away with my mobile on **-**-**** from Fergusson College Road, Pune. UBER is not providing the car registration no or Driver contact no. They are not being of any help....
Jun 01, 2018 by VINAY SHARMA
Uber Cabs - Assured cashback was not credited yet Closed
Assured cashback of ** rs per ride each for the ** rides was not credited back. How cheating this uber...
May 31, 2018 by Dipin
Uber Cabs - Asked for toll charges by driver Closed
I was asked by driver to pay toll charges at Nice Road and Uber again charged via paytm (as that was the mode of payment). Now Uber is not ready to refund the toll amount....
May 31, 2018 by Sumit Kumar
Uber Cabs - Overcharged on cab ride and not getting refund in my bank account Closed
I was overcharged on cab fare by adding an extra toll. I paid *** Rs to the cab driver whereas the fare estimate was *** Rs. After my complaint I was credited with ***.** as Uber credits which actually is not the currency i paid in. I want my m...
May 29, 2018 by Siddharth Sharma
Uber Cabs - Paid twice for the same Ride via Uber Open
I took a ride from uber in Ahmedabad on **th may, **:** Pm. I paid it via UPI but as there is some bug in these newly introduced system, the payment showed outstanding. I checked with my bank and confirmed that transaction was successful. There...
May 28, 2018 by Darshan Thacker
Uber Cabs - Uber charging duplicate payments for a single ride Open
I took a ride worth Rs. ** with Uber on **.*.**. at *.** am, which I paid for by Paytm at *.** am. However, Uber, inspite of accepting the payment, is showing a 'Outstanding payment' message, and asking for payment again. I have contacted Ube...
May 28, 2018 by Shankhoneel Ghosh
Uber Cabs - UBER unsafe ride Open
I had send email complaint to UBER india (Grievanceoffice_india@uber.com), which bounced back. I now dont know where to send the complaint. Uber does not display any email ID anywhere. However the contents of the email are as follows: I had b...
May 27, 2018 by Surendra Tantia
Uber Cabs - Wrong currency credited Open
I am trying to get resolution of one of the issue where in the return money was credited in Singapore dollars, where else I am living in India. Following up with support since **th may ****. But till today no resolution provided....
May 23, 2018 by Lalit Saini
Uber Cabs - Uber double charged me for my ride Open
A friend booked an Uber for me to get to work this morning. When I was about to get dropped off, the driver tells me that the payment was supposed to be done via PayTM. My phone was dying and I couldn't cross check with my friend (as I normally...
May 22, 2018 by Shreyas Shastry
Uber Cabs - Physical assault and abusive language by uber driver Open
I booked my cab, driver picked us. I told him that ive to drop my partner at location which is on the way to my destination. He refused. Then we cancelled the cab. Fare showed Rs. *.** on my app and driver said no the cancellation charges are *...
May 21, 2018 by Jaspreet Singh
Uber Cabs - Uber Has charged me for a ride i havent even taken. Open
.. so Uber you charged me for the ride i did not even take last night. As per the receipt it states that the ride began at *.** pm. The ride was on for ** minutes. From *.** to *.** i kept calling the uber driver Balwinder on his phone....
May 21, 2018 by prince shah
Uber Cabs - Uber trip overcharged on may 7th 2018 Open
I had booked an uber pool for myself on *th may **** at *:** pm at Rs ***. There was a co passenger whose drop was supposed to be before me. The driver couldnt manage the correct drop sequence and left me home first whereas ended my trip after ...
May 19, 2018 by Amrita chatterjee
Uber Cabs - Uber : Payment issue Closed
There are * separate issues - *. After booking the cab, the location got changed from the usual drop point. so i had to get down from the cab. Got charged cancellation fees. *. Made trip payment via Tez app twice for Rs **.** still app is ...
May 19, 2018 by rajiv
Uber Cabs - Uber charged for a ride that i haven't taken Open
Today (**th May ****) I booked an Uber Pool for two seats. Ride assigned to the driver Sambashivudu. When ride confirmed by the driver, Uber app was showing * Mins wait time. But immediately after few seconds, the driver started the ride at a d...
May 18, 2018 by Jagadeesh Gudla
Uber Cabs - Uber charging extra Open
I recently purchased the ridesmart rewards from uber. This purchase gives me discounted rates for ** days. The discount gets removed when the driver takes detour from the suggested GPS path. On my last * rides the driver swayed away from the pa...
May 18, 2018 by Ankur Chopra
Uber Cabs - Cancellation fee charge for the cab Open
Hi When I tried to book an auto through uber it shows the that I have to pay the previous trip payment, although, I have wait for more than ** minutes, after that the driver cancelled the cab. And I am receiving the message that I have to pay ...
May 18, 2018 by Farhan Laeeq
I took a ride from Ghaziabad to noida and booked an uber ,i was shown the total fare of ₹*** maximum and when my ride ended i was charged with ***₹ though i didn't took a long route and no traffic was there in between and there no waiting c...
May 16, 2018 by Shubham Audichya
Uber Cabs - Cab service as agreed not provided Open
on **.**.**** I approached and requested the Uber Cab Co. for a Cab service in advance for **.**.**** at **.** a.m. for attending a train journey from Howrah Station, Kolkata (India)for an important prescheduled programme. On **.**.**** prior t...
May 11, 2018 by ASWINI KUMAR BERA
Uber Cabs - Uber cab cheating without prior information adding surge charge at the end of trip Closed
Uber cab is cheating by adding surge charge after completing the trip and automatically deducted money from paytm wallet.initially showing ** rs (i took ride to my office from my home,my office is less than * km from my home),then at the trip e...
May 10, 2018 by RichaTrivedi
Uber Cabs - Unnecessarily Fine collected and no response given to queries Open
I had booked an Uber cab on **th November, but I couldn't get in touch with the driver due to network issues he faced so I booked another cab through another company and took my trip. Thinking that the Uber driver shouldn't lose money for the c...
May 09, 2018 by Kushal S Jain
Uber Cabs - Uber payment issues Open
Due to unavailability of cabs , I took uber auto . I had tried auto earlier with credit card payment and there were no issues. Once I reached the destination , driver asked for the cash. I had explained him as i choosen as card payment and u...
May 04, 2018 by Karthicksathya
Uber Cabs - Uber Cab Canceled my trip Open
Driver cancelled my trip. due to miss my train...
May 04, 2018 by JITESH GHOSH
Uber Cabs - Against Uber driver for asking for money in middle of trip Open
Driver is having issues with his phone or network, so my trip was booked from Sadashiv nagar to Marathahalli, I have booked no- cash payment ride (card payment) method, but the trip got completed automatically near byappanahalli, so he told me...
Apr 29, 2018 by Neha
Uber Cabs - Charged for ride finished by driver midway Open
The driver finished the ride midway and I got charged heavily with lots of inconvenience & another ride to book. uber not responding to any complaints. this is unacceptable. want full refund and action against such unruly drivers and the uber...
Apr 29, 2018 by Abhik Chatterjee
Uber Cabs - UBER Driver Denied Multiple Destination Trip Open
On**/*/**** morning I booked a cab with multiple stops and as per uber rule it should wait for only * minutes.After reaching to *st stop when I asked my cab driver to wait for *-* minutes,the driver replied that u have to get down and book a ca...
Apr 28, 2018 by Soupam Mandal
Uber Cabs - I was charged twice for a single tip Closed
I wish to highlight the arm twisting tactics of uber's operations. I had taken an uber last year in August and since I do not have a paytm, I had then paid in cash an amount of Rs *** to the driver when the trip ended. However, soon after I ha...
Apr 28, 2018 by Anjana Parijat
Uber Cabs - Uber daily fare issues Closed
From last week, Uber has started charging double fare. Even in pool they r charging bomb. This is really pathetic. What is the reason behind this non sense?...
Apr 25, 2018 by Shweta B
Uber Cabs - Ride pass offered but unable to pay Open
I received message from Uber notifying me that I am being offered a ride pass on their platform. Ride pass allows a customer to ride at a cheaper rate on payment of a fee. I tried multiple times to purchase that ride pass but I could not becuas...
Apr 24, 2018 by Rohan Bhatia
This is Shreeniketh. Yesterday, I had taken a trip from Malleswaram to Subedarpalya in Bangalore. While going from Subedarpalya to Malleswaram, I had to pay only RS. ** after undergoing a promotion of **% discount. But while going to Subedarp...
Apr 20, 2018 by A.K. Shreeniketh
Uber Cabs - False Canceled Trip Charges Closed
I had requested two different cabs on April **, ****. Both times, I indicated the Fashion Mall. Neither time did an Uber drive show up at the location. The first one had me waiting for ** minutes and no show. The second driver I called a minute...
Apr 17, 2018 by Cindy Mich
Uber Cabs - Uber charged incorrect amount Open
I took a ride with uber last week and they have charged incorrectly, the fare they showed at the time of booking was just *** and they charged at the time of completion of trip was *** which was more then twice the amount shown and when i conta...
Apr 16, 2018 by Prachi
Uber Cabs - Uber's no response to complaints, wrongly charged for ride not taken Closed
I am attaching the screenshots of the number of complaints reported but without any response. The ride showing on the photo was not even begun and when it was showing ended, the wait time for the ride had not even finished. They don't even ...
Apr 13, 2018 by Abhik Chatterjee
Uber Cabs - Pathetic service from customer support Closed
Wrote many emails to customer support of Uber regarding unable to Access my Uber account as it showing no is already in use. It's been a week am following up them through email and still my issue isn't resolved....
Apr 13, 2018 by Jawad
On March **, **** around *AM, I took an uber cab from Bangalore airport to Indiranagar. The trip receipt showed a toll charge of Rs.***, but the driver fraudulently took a backside route from the airport to avoid the toll plaza and hence did no...
Apr 10, 2018 by Balamurugan M T
Uber Cabs - UBER not responding to my issue Closed
I am not able to log in to my uber account, uber has a weird password reset link coming to our mail ID whenever we request for reset of the password. But it always doesn't work.The link says as wrong link. I am not sure what is the use of givin...
Apr 04, 2018 by Nandini Karthik
Uber Cabs - Requesting partly refund Open
My fare doesn't reflect the upfront price and destination I was shown. When I requested this Uber on */**/** at night it showed me the price that I will be charged and location (my home), it was around $**. Uber drove me back to my home, whi...
Mar 26, 2018 by Daniel Tomic
Uber Cabs - Charged twice for a trip Open
On **th March ****, I took a Uber cab from CST to Seawoods. Paytm was selected as the mode of payment. On reaching the destination, there was a technical problem in the Uber App and thus the driver was not able to end the ride. We waited for so...
Mar 18, 2018 by Siva Prakash Rao Muntha
Uber Cabs - Overcharged on an Uber pool trip. Open
Sir, I am a daily commuter and use Uber India on daily basis. Today, while coming back from the college (Pick up- Jesus and Mary College, Chanakyapuri), I decided to pool a cab. My original expected fare was ₹** which is the usual fare. ...
Mar 14, 2018 by Angelina Francis
Uber Cabs - Seriously over charged on Uber Open
I took an Uber cab from GK* to the T* airport New Delhi. on ** March at ***am. The driver did not end the trip and drove around Delhi and Gurgaon for hours before doing so. Instead of receiving a Rs*** bill, I have been charged Rs****.** I hav...
Mar 13, 2018 by Ryan Beifus
Uber Cabs - Charged extra for the cab ride Open
Date: */**/**** Time: *:** AM Description: I took a uber ride from my place in Delhi to A friend's place in Gurgaon and estimated fare was around ***/- INR. After some time, during the ride, the cab driver's phone battery got exhausted and ...
Mar 12, 2018 by Saurabh Patni
Uber Cabs - Uber Bill for reimbursement Showing 157 instead of 1500 Open
I rode with Uber for my official visit to Banglore last week, **th February, from Electronic city to KIAL, Bangalore. The trip fare was originally shown as Rs ****/- at start of the trip, however this got updated to Rs ***/- by the time the tr...
Mar 04, 2018 by Shalini
Uber Cabs - Over pricing on the Uber cab trip Open
I booked the cab ** hours before and the price was showing ₹***-*** at the time of booking. Just before * minutes of scheduled time, I got SMS saying due to increased demand the price might increase but the message doesn’t shown how much mo...
Feb 26, 2018 by Naga Venkata Malleswara Rao Pitchuka
Uber Cabs - Not Receving Promos Closed
Every since I moved to Malaysia, I haven't received a single Uber promo and my friends receive atleast * or * every week, I feel cheated. I have already contacted support for more than * times and they even assured me the issue was resolved but...
Feb 08, 2018 by Mehul Chourey
Uber Cabs - Fare three times higher compared to original fare after completing trip. Open
I booked a shared cab from Robert Bosch, Prestige Park, Kadubeesinahalli, Bangalore to D-Mart, Whitefield, Bangalore. The fare was Rs.** when I booked it. On the way, I felt a little sick and wanted to go home instead of the actual destination....
Feb 01, 2018 by Deepashree Matadha
Uber Cabs - Overcharge of Toll by Uber Open
I took an Uber trip on *nd Jan **** at *:** PM in Bangalore for which the Driver asked me to pay the Toll. He stopped the car near the toll and asked me to pay because he did not have money. Uber has now overcharged me twice for the same, on th...
Jan 08, 2018 by Sattam
Uber Cabs - Uber Overcharged Closed
I have been overcharged by Uber. When I booked the Cab it was informed me that charges would be ***. When i compolete the trip driver asked me to pay *** + *** Rs Toll. If this would have been informed me earlier I would never booked the cap....
Dec 30, 2017 by Amol Sonawane
Uber Cabs - Over charged Closed
Today I booked Uber cab from sector ** Noida to kaushambi metro station at *:** am ,before trip fare reflected was rs ** ,but at the end bill came was *** ,while the driver took usual route,by this way Uber is looting ...
Dec 12, 2017 by Pavneesh Lohan
Uber Cabs - Uber Driver_Manhandling passenger Closed
On *rd Nov ****, I took Uber pool cab from my Office to my residence (in Chennai). The Driver was Kamraj. at the end of the trip he did not drop me at the end point. Midway, he asked me to pay extra cash or disembark. I refused. It was raining ...
Nov 14, 2017 by ARIJIT DAS
Uber Cabs - Very high fare charged Open
I took a uber cab from North Country Mall ( Sector ***, Sahibzada Ajit Singh Nagar, Punjab ******) to my home in Sector **D Chandigarh on **/**/****. My fare came out to extremely high as the driver took a very long route and also there was la...
Oct 20, 2017 by Bhaskar Puri
Uber Cabs - Charged 2 times for my trip Closed
I booked a cab for my parents at Hyderabad and selected mode of payment as PayTM. While my paytm balance got deducted the driver created ruckus in the middle of the road and insisted that the cash payment be made. My old parents were helpless a...
Sep 16, 2017 by Rakesh Rampalli
Uber Cabs - CHARGED more the fare given init Open
I have uber pass and when I was booking the fare was *** but when the trip was over I was charged *** without any explanation and the trip was exactly as booked. Have submitted a complaint but they haven't replied. ...
Jun 27, 2017 by Rumana Chowdhury
Uber Cabs - Update to software is anti-customer and anti-transparency Closed
Recently, Uber India updated the app. The new app charges a fixed rate for a route, irrespective if any deviations. Issues with the app udpate: *. The app doesn't clearly tell the customer that surge pricing has been applied. It some...
Mar 02, 2017 by Roy Savio Athayde
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