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Uber Cabs - Uber not refunding

Prateek Kaien filed complaint against Uber Cabs on Jun 28, 2019

The Uber driver said he doesn't have diesel in the car and was refusing to go to the airport. As it was very urgent for me to reach to the airport and couldn't find any more rides I agreed to pay for diesel and he said you can get the refund from UBER. I paid *** bucks, need a refund.
The driver explicitly said that he wants me to pay (because he doesn't have bucks) and I could get a refund from Uber easily. It was very urgent for me
so I agreed on that promise. Uber still has the contact number and everything of the uber driver. Get in touch with the driver. INR *** cheated and taken away from me. This is very low and
disappointing. Verify my narrative from
the driver.
This is non-negotiable then I'm sure that the driver is doing this kind of mischief with other people as well.
Find these screenshots here
https://photos.app.goo.gl/GurVehwswQ*mkPS*A

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Uber Cabs

184

Total Complaints

65

Total Resolved

35.33%

Consumer Satisfaction

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