Uber Cabs
- Uber double charged me for my ride Open
Shreyas Shastry filed this complaint against Uber Cabs on May 22, 2018
A friend booked an Uber for me to get to work this morning. When I was about to get dropped off, the driver tells me that the payment was supposed to be done via PayTM. My phone was dying and I couldn't cross check with my friend (as I normally use my card to book). The driver seemed like a nice person and I didn't doubt him and used the remaining *% battery on my phone to make the payment of Rs.*** via PayTm. Upon cross-checking I found that my payment mode was indeed my card and the driver had taken swindled me.
Giving the driver the benefit of doubt I called him to check. He refused to speak in any other language other than Tamil, admitted to the error and asked me to contact customer care and hung up. Please let me know if this is fair. We rely on you and your drivers, especially during rush hours considering that you guys would not find the need to cheat us for such petty sums.
P.S - I have a Rs.** credit and my morning's payment is still showing as pending with a total amount of Rs.***
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Uber Cabs
Resolved
Frustrated? File a Complaint
Yatra.com
"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."
Krishan Sharma
Related Complaints
Uber Cabs - Pickup issue Closed
We booked an auto frm Royapetta to Thirumullai voyal auto numbertn** a f****, name of the driver Ramalingam.That cab driver used bad language on us when we said to come in the street to pick up us. That street is a pretty wider one, lorries, an...
Feb 14, 2023 by Rafee
Uber Cabs - Scammed by the driver Got charged cancellation fee Closed
Dear sir, This is regarding my cancelled trip on *th Feb early morning. Kindly note, i had pre booked the trip the previous day as I had a flight to catch(the trip was from my hotel to airport) . I was supposed to leave for airport at *:...
Feb 04, 2023 by Sarthok Bhattacharya
Uber Cabs - Driver cancels trip after starting ride we get billed for cancellation fee Closed
My wife had booked a cab for me from my Office to home. After I got into the cab, the driver (vehicle number TS**UB****) cancelled the trip saying he will save some Rs. ** on commission. Because he cancelled the trip, another driver was arrange...
Jan 31, 2023 by Ravi Chandra
Uber Cabs - Against uber and driver Closed
Respected sir/mam Yesterday I booked a cab from uber . And after few minutes the ride conformed I was standing in hot summer in afternoon waiting for the cab. After that I call the cab driver then he told me that he is comming in ** min as sho...
Apr 18, 2022 by Singh krishnakumar Ranvir
Uber Cabs - Trip Overcharged without consent Closed
Multiple times my trip has been charged more than what I agreed for. For a recent trip, I was shown an amount of Rs. *** but I was charged Rs.***. I paid the fees but I raised my concern. In response to the query, Uber said I added a stop and r...
Oct 28, 2021 by Anmol Kohli