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Uber Cabs - Uber cab cheating without prior information adding surge charge at the end of trip

RichaTrivedi filed complaint against Uber Cabs on May 10, 2018

Uber cab is cheating by adding surge charge after completing the trip and automatically deducted money from paytm wallet.initially showing ** rs (i took ride to my office from my home,my office is less than * km from my home),then at the trip end deducted *** rs including the surge charge. This happened multiple times with me.and they don't have any justification with this, no customer no they have.they are cheating customer. And raising issue via app also not working, they are coming with foolish justification.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Uber Cabs

184

Total Complaints

65

Total Resolved

35.33%

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