Sony India PVT LTD
- TV Replacement Not Done Open
Anup Kumar Agarwal filed this complaint against Sony India PVT LTD on Dec 21, 2022
Hi Sony India and service team,
Ever since I have emailed , i have not got an update from you also it's been a week I don't see any progress on my tv replacement .
Looks like sony India is taking there customer/consumer for granted . Is this how your warranty works ? Make customer wait as much as possible and delay things further.
I have to call service team every day to get and update and what i hear here is the approval is still pending with sony India for replacement of TV. It was a just *-* month's before the tv is bought and it has malfunction due to manufacturing defect .
I don't understand what take to do much time for just approving a replacement ?
'SonyIndia=***-***-***' CCCID -********
My Tweet As well -- https://twitter.com/anupagarwal***/status/*******************
Regards,
Anup
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Sony India PVT LTD
Resolved
Frustrated? File a Complaint
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
Related Complaints
Sony India PVT LTD - Brand New O LED TV faulty Closed
Sony Brand New O led TV , operated only for ** hrs , found the screen faulty , there is a vertical line appearing on screen , damaged screen , quality issue...
Jan 14, 2021 by Dayanand M Kotyal
Sony India PVT LTD - Defective sony premium products Closed
I purchased a premium SONY *K HDR LED TV costing around INR *.** lacs from CROMA Lower Parel Mumbai on August ****. Now barely after * years, this premium brand TV has developed display problems. I called the SONY authorised Service Centre in S...
Sep 07, 2019 by Shridatta A Shitole
Sony India PVT LTD - Illegal Trade Practices Sony Television Post Sales Spares Open
Sony BRAVIA TV Model No. KDL-**W***B owned by me suddenly stopped working and on the same day, the issue was reported by calling the toll free customer care number of Sony India Pvt. Ltd. This complaint was forwarded to the authorized service ...
Jan 30, 2022 by Asifali Husainkhan Pathan
I have Sony Bravia TV KLV-**W***Dwhich is of * years old and now out of warranty post my extended warranty which I had for * years.. I had an issue with sound and got it fixed by paying around **K during the month of Aug'**. Within * month of ...
Dec 05, 2020 by Satesh Kumar Puti
Sony India PVT LTD - Company lying and denying service under warranty Fraud Open
I had a XB** speaker of which the mesh was unglued and came off. I wouldn't have bothered to send the speaker for replacement if I didn't fear that the water might go inside, but since the speaker is water proof fully, this is a serious issue. ...
Oct 10, 2020 by Kanak Shukrey