Makemytrip (india) Pvt. Ltd.
- Travel package issue Open
Manoj Bansal filed this complaint against Makemytrip (india) Pvt. Ltd. on May 02, 2019
I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund.
*. The driver didn't come on time on Monday **th that delayed my trip by *:** hours that have a ripple effect on a subsequent trip. The journey that should have been completed in *-* hours took more than ** hours.
*. Changing the cab on the highway although the trip was booked from home.
*. Worst experience with customer executive in the morning for which I have call recordings that have already been sent to MakeMyTrip.
*. The whole plan for the day ruined.
*. Mr Aman from MakeMyTrip says that since there is no sightseeing plan in the day I haven't lost much but he doesn't acknowledge that I haven't planned to be in cab either.
*. In the hotel where the heater was not working and with two small kids I am being given a solution that blower will be provided but still hasn't received it.
*. In the morning we found that geyser was not working.
*. On **st driver refused us to take to Bhimtal.
Despite it being in itinerary saying he will not pay tax if he enters Delhi late I have been communicating this issue to MakeMyTrip as and when that happened and it ruined all my holiday I seek a refund of all my money along with interest accrued and compensation for mental and physical harassment.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Makemytrip (india) Pvt. Ltd.
Resolved
Frustrated? File a Complaint
Oyo Hotel
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Nithin Das
Related Complaints
Makemytrip (india) Pvt. Ltd. - Refund Issues On My Cancelled Flight Trips Closed
Hi, I, Aakash, one of your customers canceled my round trip flight(PNR: ZBDM*D, RB*LUT) for this covid situation. I directly contacted to GoFirst Airlines and their authorized person refunded all money for both flights(because one plane was ca...
Jan 14, 2022 by Aakash Das
Makemytrip (india) Pvt. Ltd. - Refund related Closed
I made a flight booking through MakeMyTrip on **rd December **** for travel dates **th May ****, now due to pandemic the passengers couldn't travel and I got a email from Indigo that they have kept my money is a credit shell and it can be used ...
Jan 05, 2021 by Kushal Narayan Patel
Makemytrip (india) Pvt. Ltd. - Refund not processed for more than three months Closed
I have booked air tickets with Makemytrip from Hyderabad to Trichy for travel date ** Apr **** and return date of ** Apr ****. Their booking ID is NF**************. Later I had to cancel it as I couldnt travel and hence asked to process the re...
Jun 11, 2020 by Avinash Sirsath
Makemytrip (india) Pvt. Ltd. - Refund for flight ticket Closed
I have cancelled the tickets from the respective airlines on **/**/**** and have be told that the refund has been processed and it has been to sent to the travel agent that is Makemytrip. But they are not transferring the money to me and absolu...
Jun 01, 2020 by Karan Singh Rathore
Makemytrip (india) Pvt. Ltd. - Refund of Airlines not received Closed
This is regarding our round trip Flight Tickets Colombo-Bangalore-Colombo by MakemyTrip India. Details as below: Booking ID:NN************* Airline : Sri Lankan Airlines Departure: **th March **** Return: **th March **** Members :* SI...
Apr 18, 2020 by Sandhya Manalil