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Makemytrip (india) Pvt. Ltd. - Refund Delayed Intentionally

Aarav Gangwal filed complaint against Makemytrip (india) Pvt. Ltd. on Dec 9, 2024

Kindly note that my booking was cancelled and a refund is due for the same. After the last conversation over the call with Support team, it is already evident that the hotel has already given an approval for cancellation and refund of my booking. After last call this morning, the customer support executive mentioned that it will take at least * working days to get my refund processed. Being a valuable MMTBlack Gold Member, this is not what I was expecting. I want my refund immediately or else I will be forced to take further actions against MakeMyTrip for holding my refund money. Booking ID: NH**************

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Makemytrip (india) Pvt. Ltd.

109

Total Complaints

32

Total Resolved

29.36%

Consumer Satisfaction

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