Makemytrip (india) Pvt. Ltd. - Refund related ^Closed

I made a flight booking through MakeMyTrip on **rd December **** for travel dates **th May ****, now due to pandemic the passengers couldn't travel and I got a email from Indigo that they have kept my money is a credit shell and it can be used ...

Jan 05, 2021 by Kushal Narayan Patel

Makemytrip (india) Pvt. Ltd. - Refund issue ^Open

*.Kenya airline flight rescheduled * times from Uganda to Nairobi on **/**/****,Due to that ,I need to cancel connection flight from Nairobi to Mumbai on dated **/**/****.for cancellation Kenya airline charged there cancellation charges,after t...

Oct 21, 2020 by Mukesh

Makemytrip (india) Pvt. Ltd. - Refund of Air Tickets cancelled due to lockdown ^Open

I have booked the tickets for my sister and her son bearing booking ID : NF************** for the flights Air India from Makemytrip to and fro for the dates *th April **** from Visakhapatnam to Mumbai and **th April **** from Mumbai to Visakha...

Jun 14, 2020 by K Hari Prasad

Makemytrip (india) Pvt. Ltd. - Refund not processed for more than three months ^Closed

I have booked air tickets with Makemytrip from Hyderabad to Trichy for travel date ** Apr **** and return date of ** Apr ****. Their booking ID is NF**************. Later I had to cancel it as I couldnt travel and hence asked to process the re...

Jun 11, 2020 by Avinash Sirsath

Makemytrip (india) Pvt. Ltd. - Makemytrip Full Refund Not received on Cancelled Flight ^Open

Due to cancellation of flight because of COVID **, I cancelled by flight with Go Air. Firstly I had cancelled tickets for * (out of *) passenger by using Makemytrip App. As the situation worsen, I called the Airline- Go Air and cancelled ticket...

Jun 08, 2020 by Rohit Prakash

Makemytrip (india) Pvt. Ltd. - Refund not processed by MakeMyTrip ^Open

I had booked flight on **rd March via makemytrip from Ahmedabad to Belgaum for travel date **th March but due to COVID** lockdown flight got cancelled, I first requested refund from StarAir and got mail as----Please note as the reservation is m...

Jun 05, 2020 by Sarfraz Patel

Makemytrip (india) Pvt. Ltd. - Air ticket refunded by GoAir not provided to me ^Open

Its been * months since I cancelled my trip (BOM to IXC, and IXC to BOM return flight ** mar to ** mar ****). I havent received the full refund of ₹**** which GOAIR has refunded to Makemytrip account. Instead Makemytrip only refunded my a par...

Jun 04, 2020 by Vivek Patel

Makemytrip (india) Pvt. Ltd. - Refund for flight ticket ^Closed

I have cancelled the tickets from the respective airlines on **/**/**** and have be told that the refund has been processed and it has been to sent to the travel agent that is Makemytrip. But they are not transferring the money to me and absolu...

Jun 01, 2020 by Karan Singh Rathore

Makemytrip (india) Pvt. Ltd. - Fraudulent practice by the MakeMyTrip staff ^Open

Dear Mr. Kalra, It is with deep regret I have to inform you about the fraudulent practice being carried out by the staff at MMT. Case summary (#NL*************): I booked a Europe trip for * nights (March **th to March **th) with MakeM...

May 18, 2020 by Anshu Katiyar

Makemytrip (india) Pvt. Ltd. - Make My trip is CHEATING customersrs extra for same airline same date same seat compared to original ^Open

I have booked a flight from via MakeMyTrip Bangalore to Frankfurt on June *, ****. they charged me ***** rs, and I booked the flight, but when I checked the flight on the Lufthansa website the same flight,same day, same seat is ***** rs, I ...

May 11, 2020 by santhosh parampottupadam

Makemytrip (india) Pvt. Ltd. - Train Ticket refund not issue ^Open

I've booked two train tickets for **th April **** on makemytrip(mmt). Upon the extension on COVID-** Lockdown the train got cancelled. But the mmt app shows the trip as completed and so I cannot request for a refund on the same. I've Contacted...

May 03, 2020 by Akshay Premanand

Makemytrip (india) Pvt. Ltd. - Refund not processed ^Open

Message to Makemytrip - My booking id is - NN*************. I would like to inform that as per makemytrip website, policy of the airline(aeroflot-Russian Airlines) says full refund for the booking. However, i am surprised to see that the total...

Apr 29, 2020 by Anirban Mukherjee

Makemytrip (india) Pvt. Ltd. - Refund from international hotels due to coronavirus denied ^Open

MakeMyTrip is taking undue advantage of their customers during the current COVID-** situation. I have four international hotel bookings with them, all in highly infected coronavirus zones and I have been chasing them for the past ** days relent...

Apr 20, 2020 by Ahana Ghosh

Makemytrip (india) Pvt. Ltd. - Refund of Airlines not received ^Closed

This is regarding our round trip Flight Tickets Colombo-Bangalore-Colombo by MakemyTrip India. Details as below: Booking ID:NN************* Airline : Sri Lankan Airlines Departure: **th March **** Return: **th March **** Members :* SI...

Apr 18, 2020 by Sandhya Manalil

Makemytrip (india) Pvt. Ltd. - Air ticket refund not processed by makemytrip ^Open

My Booking Reference is NN************* (PNR/Booking Reference: OGFH*C Partner's PNR/Booking Reference: RAZM*Z ). Indigo has cancelled their flights due to Covid-** and refunded the full amount to MMT on **th March. I have mail confirmation fr...

Apr 16, 2020 by sreeleena acharyya

Makemytrip (india) Pvt. Ltd. - Flight ticket cancelled without my knowledge and Authorization ^Closed

PNR ... WDNU*L NF************** I have booked flight for two passengers for May ** **** for my parents. This is not impacted my lockdown yet. I got message from MakeMyTrip that they cancelled ticket for one of my parents my mother yeste...

Apr 11, 2020 by Showkat Syed

Makemytrip (india) Pvt. Ltd. - No response from MakeMyTrip though the flight got cancelled ^Open

I booked a flight from Bengaluru to London in British Airways on *nd April,**** through MakeMyTrip.Flight got cancelled due to the nation lockdown. MakeMyTrip did not issue me any refund ,inspite of calling multiple times there is no response f...

Apr 04, 2020 by Praneeth Vikas Desadi

Makemytrip (india) Pvt. Ltd. - Refund not received of ^Closed

The issue that I have experienced was: My son has booked tickets on **th Feb **** for * of his friends from Moscow to Mumbai (** June ****) & Mumbai to Moscow (* Sep ****) for URAL Airlines thru Make My Trip. He booked these International ticke...

Apr 03, 2020 by Sunil A Doshi

Makemytrip (india) Pvt. Ltd. - Money not refunded ^Open

I have not received refund for the flight cancelled by airline and the PNR DRUAAO for the same....

Apr 02, 2020 by Mahesh

Makemytrip (india) Pvt. Ltd. - Full amount not refunded from Make my trip ^Open

Hi Team, My Flight PNR is MHL**M. I have spoken to Airline Indigo that i was not able to travel on **nd march due to janta curfew and they had waived off entire cancellation fees and said they have returned the money to makemytrip. But make ...

Mar 30, 2020 by Nishikant Kumar

Makemytrip (india) Pvt. Ltd. - Flight cancelled ago but no refund yet ^Closed

I cancelled my international flight ticket due to Coronavirus issue on * Feb ****. I followed up last month with them. I got reply that my query will be resolved in ** hours. But after that ** days have already been passed and I have not receiv...

Mar 29, 2020 by Amit Palankar

Makemytrip (india) Pvt. Ltd. - Refund problem ^Closed

I rescheduled my booking twice due to coronavirua scare ongoing and nobody is aware when it will end. MMT and the hotel are not providing refunds and wishes is to reschedule which we do not want too. Such a pathetic customer service who do not ...

Mar 29, 2020 by Sameer

Makemytrip (india) Pvt. Ltd. - Flight ticket refund ^Open

Sir I have * flight booking...which is cancelled by airline due to coronavirus...my first flight is from Jammu to Bangalore...on **th *nd flight is amristar to Bangalore...on **th also cancelled .. And *rd flight recently booked for Bangalore...

Mar 28, 2020 by Manpreeth singh

Makemytrip (india) Pvt. Ltd. - Flight cancellation refund ^Closed

Date-**-**-**** I have booked flight in air asia through make my trip from bangalore to bali on *th april **** and Flight has been cancelled by air asia on **/mar/****.due to corona virus.i have applied refund on the same day through make my t...

Mar 27, 2020 by Rohit

Makemytrip (india) Pvt. Ltd. - BA cancelled my flight to India ^Open

Hi, Due to current ongoing issue with COVID** my flight to Mumbai was canelled by BA *** on Fri ** March **** and returning from BA *** Mumbai to London on Mon ** Mar ****. I have tried to contact MMT for last one week since being notifie...

Mar 22, 2020 by Arshad Khan

Makemytrip (india) Pvt. Ltd. - Refund from makemytrip Booking ID ^Open

Sir, Recd. mail & SMS dated **/** from my Makemytrip Booking ID: NF************** that AI-***, dated April *, **** has been impacted and to contact makemytrip immediately. Our all and consistent efforts to contact makemytrip through mail, cha...

Mar 20, 2020 by SARTHAK

Makemytrip (india) Pvt. Ltd. - Refund regarding ^Open

Am a customer of Makemytrip. I have booked tickets for my wife and Daughter for MArch **st **** from Coimbatore to Toronto in British Airways through Makemytrip. Due to the ongoing situation Airlines have cancelled the Flight from London to To...

Mar 19, 2020 by Dharani Kumar Krishnan

Makemytrip (india) Pvt. Ltd. - MakeMyTrip not giving date change due to coronavirus ^Closed

Booking ids - NF************** , NF**************, NF**************, NF**************, NF**************, NF************** - these are the flight booking ids of of my family for kashmir and. There is no date change available as MMT is deducting...

Mar 18, 2020 by Ananya Chakraborty

Makemytrip (india) Pvt. Ltd. - Jet Airways Ticket Refund ^Open

Sir, I the undersigned book the tickets in the month of January **** from Bangalore to Amsterdam, Amsterdam to Portland (USA) and vice versa through your company. On April **th **** I came to know that the Jet airways canceled their flight ope...

Mar 13, 2020 by MUNAGALA SIVA SHANKAR REDDY

Makemytrip (india) Pvt. Ltd. - Refund for cancelled ticket ^Open

Hi, I have booked the round trip flight ticket to our mother on *th May **** using Chase credit card on MakeMyTrip.com. I closed the credit card account on the month of June. Time line details of the events: Ticket booked ...

Mar 13, 2020 by Alagar Gandhi

Makemytrip (india) Pvt. Ltd. - REFUND NOT RECEIVED ^Open

I booked a holiday package on nov **** to Bali , price of ****** only. Due to volcano eruption our trip was cancelled and i received a refund of ***** only . Later I had received the refund on Oct *rd **** after a year Booking ID-NL***********....

Mar 07, 2020 by DEENADAYALAN M

Makemytrip (india) Pvt. Ltd. - Service Dispute No refund given ^Closed

That said since Coronavirus is spreading massively. It has become a life threat for us to travel in this situation. We planned this trip to Bali from Bangalore with our hard-earned money and wanted to cancel the trip and get our money back. How...

Mar 05, 2020 by Susanta Kumar Behera

Makemytrip (india) Pvt. Ltd. - Pathetic hotel experience ^Closed

The hotel was pathetic and it is a lodge not hotel. They have not given Breakfast for kid (* years) even though booking mentioned Free Breakfast and it was a clear * adult + * kid of * years. Their restuarant is not functional and they ...

Feb 14, 2020 by Debasish Mohapatra

Makemytrip (india) Pvt. Ltd. - Haven t received flight refund since 10 months ^Open

This is about the refund amount which I have not received from last ** months. I booked my tickets in May **** from makemytrip for Jet Airways flight and also booked the same ticket from another agency. But when Jet airways flights were discard...

Feb 12, 2020 by Prity Sangwan

Makemytrip (india) Pvt. Ltd. - Amount Deducted without booking ^Open

Hi Team, I tried booking for the bus on make my trip website and during which the payment was debited from my account but the message received on the website was payment not processed and hence I did the second payment and again the debit h...

Feb 06, 2020 by Jyoti bharankar

Makemytrip (india) Pvt. Ltd. - Flight ticket money debit my account and makemytrip not help me ^Open

Sir yesterday I can do the flight ticket for delhi to trivandrum and trivandrum to delhi ,so my account debit my money Rs.***** ,n no confirmation message no pnr number ,I call for toll free coustmer care for regarding to my balance ,they can s...

Jan 04, 2020 by Ravi Kashyap

Makemytrip (india) Pvt. Ltd. - Air ticket refund issue ^Open

Makemytrip Booking Reference: INR***************** (RKPJ*R) Document Issue Date: ** February **** E-ticket *W ***-********** Airline Booking Reference(s) *W (Jet Airways): DZSSMX This is regarding my Ticket refund of round-trip Delhi-Melbo...

Dec 15, 2019 by Suresh kumar

Makemytrip (india) Pvt. Ltd. - Cheating ^Open

Dear Sir, i am very fed up with your service , i have to book a hotel in dharmapuri ,TN at *:**pm, my staff went to hotel at *:** pm then hotel say i had not receive any booking, I call customer care , Lady said call back my team with in Half...

Dec 10, 2019 by Ravindra

Makemytrip (india) Pvt. Ltd. - MakeMy Trip is making me Frustated from False promised and Lies ^Open

Dear Voxya, I had a booking with MakeMytrip for Hotel Hideout Agra for **th November. Then I got call from Hotel after *-* days that they have stopped busniess with Makemytrip and makemytrip is Forcefully booking their Hotel and they will not...

Nov 18, 2019 by Lokesh Aggarwal

Makemytrip (india) Pvt. Ltd. - For over charging at lemon tree hotel lucknow ^Open

I made booking at lemon tree lucknow for * adults in ** November through Make my trip but after booking they sent me broucher of * adult and * child their staff told me that they overcharge as *rd one is child.I try to made new booking to sho...

Nov 12, 2019 by Kartikey Srivastava

Makemytrip (india) Pvt. Ltd. - Check in not allowed In hotel booked by makemytrip ^Open

Sir i have booked * rooms for * days in kumbhalgarh capital o tiger valley resort, we have paid total amount of booking. But when we reached at hotel, they refused to give rooms when we call to nakemytrip they told there is issue with oyo and ...

Oct 29, 2019 by Arpan chudgar

Makemytrip (india) Pvt. Ltd. - Charged Extra Apart from Invoice Amount ^Closed

Here is the list of things happened for my iterinery Booking • I started Looking for options from BLR-Dallas and MAA-Dallas • And I found MAA-Dallas for Three Members (* Adult+*Child+*Infant) around ~*****Rs from both Makemytrip and Goibi...

Oct 28, 2019 by SANDEEP REDDY YANDRA

Makemytrip (india) Pvt. Ltd. - Flight cancelation ^Open

Flight was cancelled by jet airways and no refund yet, neither from makemytrip or jet airways...

Oct 26, 2019 by Somya Bhargava

Makemytrip (india) Pvt. Ltd. - Fraud With NO COST EMI offer ^Closed

Make My Trip is doing fraud with No Cost Emi Scheme, Recently i have booked hotel and flight both from make my trip with reference number. *.NF************** for flight and *.NH************* for Hotel. Both bookings were done on **th Of Octob...

Oct 25, 2019 by Dhaval Thakkar

Makemytrip (india) Pvt. Ltd. - Refund for Jetairways flight booked via makemytrip ^Open

Jetairways Flight Dt: **-May-**** was cancelled by airline which was booked via makemytrip and a refund was claimed online. Multiple emails were are received from makemytrip team but still not able to get a positive response with expected date...

Oct 12, 2019 by Jasmeet Singh Arora

Makemytrip (india) Pvt. Ltd. - Booked unserviceable Hotel ^Open

This is common problem for us, I had booked a hotel through MMT but on reaching at Hotel ** PM, the Hotel was totally closed for a week as said by a staff, Main door was locked. I called customer care but no response was taken, no return call o...

Oct 04, 2019 by Mukesh Kumar

Makemytrip (india) Pvt. Ltd. - Dispute / Fraud Ticket Booking ^Open

I have been trying to reach out to makemytrip executive for fraud ticket booking using my MMT account but there is no help. Are yo guys really take out money from customer account without even telling your customer ?? I didnt book any flight ...

Sep 24, 2019 by Himanshu Pandey

Makemytrip (india) Pvt. Ltd. - Flight ticket date not changed ^Open

Sir, I have booked a ticket with makemytrip for travel from Chennai to Ahmedabad with booking id NF************** for *th sep On *rd sep, I contacted them and asked to change the date of travel from *rd to **th sep. I was been asked to pay ...

Sep 21, 2019 by Darshak

Makemytrip (india) Pvt. Ltd. - Makemytrip ^Closed

On Thu, ** Sep, ****, *:** PM Jagdish Soni, <sonijagdish**@gmail.com> wrote: Hi Oyo & Makemytrip, Flight Booking: I have booked Flight from Mumbai to Amritsar for **th September **** **pm Spicejet. However the flight got cancelled sudd...

Sep 19, 2019 by Jagdish Soni

Makemytrip (india) Pvt. Ltd. - Misinformation resulted in buying gift card ^Closed

I today found a great flight for Manchester to Mumbai via Jeddah at **, *** Rp so went to book it. I tried using net banking with my ICICI account, but on selecting make payment it froze. I then reset my computer and tried again- it again froze...

Sep 19, 2019 by Duncan Bergin

Makemytrip (india) Pvt. Ltd. - Gift Card amount not refunded ^Open

I had purchased MMT Gift Card worth Rs **** from Zingoy in April ****. On **.**.****, I tried to book hotel using GC and I was able to redeem GC. But I cancelled that on the spot and also received mail regarding refund of Rs **** from MMT. It w...

Sep 13, 2019 by Utsav Kothamdi

Makemytrip (india) Pvt. Ltd. - Bus ticket cancellation full amount is not refunded ^Open

I’ve book a bus ticket from Ahmedabad to Udaipur in Volvo Bus on * Sep **** of rupees ****-₹ with Online payment mode through MakeMyTrip company website and after sometime I want to cancel my booking due to hospitality issue so I’d cancel...

Sep 05, 2019 by Abrar Ahmed

Makemytrip (india) Pvt. Ltd. - MakeMyTrip did fraud ^Open

We booked our return tickets with MakeMyTrip from Mumbai to Chennai for * of us. **hrs before the flight, I get an email saying the tickets have been cancelled by us when we never instructed the cancellation. I called up Makemytrip but as per t...

Aug 30, 2019 by Taher ali moiyed

Makemytrip (india) Pvt. Ltd. - MMT hotel denied booking after successful reservation ^Open

we have booked a hotel name Arunachala in Pondicherry from Aug **, **** - Aug **,****, we have made advance payment for same. When we reached to the property on Aug **th, we came to know this hotel do not take any booking from OYO and they acc...

Aug 17, 2019 by Khushboo

Makemytrip (india) Pvt. Ltd. - DISCOUNT COUPON NOT HONOURED CHEATING AND WRONG COMMITMENT ON MAIL ^Closed

I booked flight ticket to goa from makemytrip vide booking id NF **************. On booking the same got a voucher with the code Issued Instantly which was for unconditional discount of **%. Had gone for a holiday there and booked hotel using t...

Aug 03, 2019 by SANAM

Makemytrip (india) Pvt. Ltd. - Issue in refund ^Closed

On June **, ****, I booked a flight with Makemytrip for departure date Oct **, ****, Dublin to Mumbai and return on Nov **, ****. The booking did not reflect under the details of my upcoming trip. I contacted MMT via chat and they told me to wa...

Jul 28, 2019 by Anthony Raivellur

Makemytrip (india) Pvt. Ltd. - Refund ^Open

I had booked International flight through Makemytrip vide booking ID NO NN*************. Flight was cancelled by Jet Airways. But Makemytrip chatbot is telling that you will received refund only when Makemytrip receive refund from Jet airways....

Jul 23, 2019 by Tejas

Makemytrip (india) Pvt. Ltd. - Airlines canceled flight Refund issue ^Closed

I had booked my original Air ticket thru MakeMyTrip in the month of March **** booing ID NN*************. Our flight got canceled by the Airline on * July ****, so Airline called me and offered full refund due to their cancellation policy, so I...

Jul 12, 2019 by Julian Bhavsar

Makemytrip (india) Pvt. Ltd. - Fraud Call for Money ^Closed

I made a hotel booking through Makemytrip.com website. As I needed to make some changes in my booking, I tried calling customer care which I couldn't connect to. Post * minutes I received a call from +**-********** by Mr. Satish Employee ID ***...

Jun 18, 2019 by Anunay Shrivastava

Makemytrip (india) Pvt. Ltd. - Refund not done ^Open

I had done a booking of Rs.***,for a railway ticket booking which was unfortunately cancelled.The payment was supposed to be refunded by **th this month.However it has not been received yet.The payment was done from the mobile +************....

Jun 12, 2019 by Shameer Habeeb

Makemytrip (india) Pvt. Ltd. - Bus not reached ^Open

I booked one bus ticket and paid the amount before one month but service not given. I have booked a bus ticket on June *st ****. The bus is orange travels from Hyderabad to Kochi. The bus timing is at * pm. On ** am I have noticed the travel ag...

Jun 09, 2019 by Fazil TM

Makemytrip (india) Pvt. Ltd. - Regarding chardham yatra ^Open

*.) Day *- We were not taken to Mukwas village. *.) Day *- We were told that Wilson house has been burnt down and nothing is there to see. *.) Day *- We were not taken to Bagnath Temple. *.) Day *- We did not visit Kedarnath temple as we wer...

Jun 06, 2019 by SUDERSHAN TAWKER

Makemytrip (india) Pvt. Ltd. - Amount charged fraudulently ^Open

I had booked a hotel at Vienna for checking on **/**/**** with fares showing pay at the hotel directly by giving only my card details. However, ** hours after I received the confirmed booking voucher the full amount of Rs. *****. Even though it...

Jun 03, 2019 by Rohit Kishore

Makemytrip (india) Pvt. Ltd. - Did not inform about suspension of United Airlines flight to and from Newark from New Delhi on 4 th ^Open

I had booked tickets to and from Newark New Jersey on **th January **** through Makemytrip vide Booking ID no. NN*************. Yesterday ie on ** May **** I contacted United airline to upgrade my seat from economy to Premium economy. This is...

May 28, 2019 by Jyoti Bahl

Makemytrip (india) Pvt. Ltd. - Refused to refund package when Visa got rejected ^Open

I booked a package for Australia and I paid *.** lakhs amount. My visa got rejected. Now they are saying that they will refund only *.* lakhs and they are not refunding another amount. Makemytrip doesn't respond properly. It's almost two and a ...

May 27, 2019 by Rangaswamy A M

Makemytrip (india) Pvt. Ltd. - Makemytrip are not refunding amount worst company ^Open

I've booked a flight ticket from MakeMyTrip on **-April-**** from Delhi to Amritsar. After a few days, I got to know that Jet Airways are not operating due to their financial crises and they are staring refunding amount. I called MakeMyTrip cus...

May 18, 2019 by Chirag kwatra

Makemytrip (india) Pvt. Ltd. - Poor cab service ^Closed

We have booked a trip with MakeMyTrip. The cab service provided is horrible. Cab driver literally spoiled our holidays. We had to engage new cab locally even after paying money to MakeMyTrip. I have lodged a complaint with MakeMyTrip also. Very...

May 16, 2019 by A Suresh Kumar

Makemytrip (india) Pvt. Ltd. - Refund from wallet to bank not credited ^Open

I requested to transfer collective money in wallet to Bank where the wiring details were collected. Money got debited from Mycash wallet on **th April for **k+ and didn’t credit for more than a week. Even despite several attempts to reach the...

May 13, 2019 by Richards Louis

Makemytrip (india) Pvt. Ltd. - Not worth of money ^Closed

Booking id: ******-******. First of all, this is not a luxury hotel. We stayed in many * star hotels and this good and worth of money but this hotel totally worst. No one welcome staffs and not available guide person so difficult to find our ro...

May 08, 2019 by Lourdu Vinoth

Makemytrip (india) Pvt. Ltd. - Wrong hotel booking done ^Open

I have booked a room through MakeMyTrip app for * adults in Paris at IBIS Budget Gennevilliers Asnieres. Next day I got mail from the hotel saying that your booking ID is wrong and hence reservation is invalid. I am continuously calling MakeMyT...

May 04, 2019 by Ashok

Makemytrip (india) Pvt. Ltd. - Travel package issue ^Open

I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund. *. ...

May 02, 2019 by Manoj Bansal

Makemytrip (india) Pvt. Ltd. - Holiday itinerary booked and actual ticket received had variance ^Open

This is with respect to my booking no NL*************. I had booked a holiday package from MakeMyTrip which included flights with Baggage allowance. The booking card clearly showed this. But when I received the actual ticket, for one leg of the...

May 01, 2019 by Neville Savio Kujur

Makemytrip (india) Pvt. Ltd. - Does not inform customers about schedule changes ^Closed

MakeMyTrip did not inform me about the change in arrival time and as a result, I had to miss my connecting flight and get a new flight ticket for an additional cost of INR *****/- After a month, MakeMyTrip is not interested in resolving the c...

May 01, 2019 by JAI KRISHNA RANGANATHAN

Makemytrip (india) Pvt. Ltd. - Due to cancellation, I got to spend extra ^Open

I booked flights to Malaysia from Trichy on **th April. My travel date was on **th April. The amount was ***** INR. Money was deducted from my account but I didn't get any confirmation. Instead, I got a mail of cancellation and refund. They sai...

May 01, 2019 by Sunitha M

Makemytrip (india) Pvt. Ltd. - Illegal withdraw from account ^Open

I booked air ticket (booking id NF************** through MakeMyTrip and I applied coupon code where I was supposed to get **** as a cash back into my bank account but due to some technical error from the MakeMyTrip side, I received cashback twi...

Apr 26, 2019 by Abhishek kumar

Makemytrip (india) Pvt. Ltd. - System failed in booking right ticket ^Closed

We booked a multicity ticket but MakeMyTrip booked a round trip ticket instead. This was supposed to be a Mumbai - Munich - Hamburg -Mumbai ticket but they booked the mum-Munich-Mumbai ticket. Now they aren't even changing the ticket and insi...

Apr 24, 2019 by Anuj Bagri

Makemytrip (india) Pvt. Ltd. - Hotel booking cancelled ^Open

I have reserved hotel in Langkawi for * days. Check-in Date: **/**/** Check out Date: **/**/** Booking no: NH*************. The payment was completed and received an invoice from MakeMyTrip. Also received a booking confirmation email from ...

Apr 21, 2019 by Ferin parakot

Makemytrip (india) Pvt. Ltd. - Check in baggage allowance ^Closed

A few days ago we inquired on MakeMyTrip app about booking of flight for Sector Jammu Delhi and saw that check-in baggage allowance of ** kgs allowed in Air India flight no AI ****. Accordingly, we booked a ticket under their reference no NF **...

Apr 16, 2019 by Babli razdan

Makemytrip (india) Pvt. Ltd. - Refund not given as per their policy ^Open

I took a bus journey from Varanasi to Delhi on **.*.**** through RS Yadav Travels, tickets for which were booked using MakeMyTrip (MMT) under "On Time Guarantee (OTG)" policy (booking ID NU***************). As per OTG Policy of MMT, a customer...

Apr 02, 2019 by Shashank Sharma

Makemytrip (india) Pvt. Ltd. - Refund not granted ^Open

I have book a ticket from Rajkot to Pantnagar from Makemytrip.com for the date of *th March ****. We are * passengers. But unfortunately, Delhi to Pantnagar flight was directly cancelled by the airline. So I am eligible for a full refund. But s...

Mar 29, 2019 by Mitesh M Shah

Makemytrip (india) Pvt. Ltd. - Flight delay not informed ^Open

I had planned my honeymoon package from Mumbai to Mauritius from March * to March *. Due to unknown issues from the airlines, we were asked to travel on March *, *:** am. I booked my flight through MakeMyTrip, they are responsible and accountab...

Mar 28, 2019 by Mohit Gupta

Makemytrip (india) Pvt. Ltd. - Refund not given of cancelled flight ^Open

I have booked an international flight to London from Bangalore through MakeMyTrip mobile app. Due to bad weather conditions on Jan *th ****, the flight ticket has been cancelled by the jet airways team at Bangalore airport and was issued a lett...

Feb 27, 2019 by Dileep Kumar Komarapu

Makemytrip (india) Pvt. Ltd. - Misguided bookings done ^Open

I had booked my tickets from Bangkok to Delhi for **st Jan **** via makemytrip.com as on **th Jan ****. I saw the ticket rates on the websites and important information and booked * tickets and paid the full amount as well. Now when I had been...

Feb 22, 2019 by Sankalp Saxena

Makemytrip (india) Pvt. Ltd. - Scam by making false promise ^Open

We are a victim of the false promise made by MakeMyTrip to compensate for the losses caused by the mistake made by MakeMyTrip. Attached the email of the claim for the loss of ***** caused by MakeMyTrip which was rejected after a struggle of one...

Feb 15, 2019 by Dharmavir

Makemytrip (india) Pvt. Ltd. - Makemytrip holiday package NL2206211729932 ^Open

We booked the package tour from makemytrip on ** feb and did the payments . On ** feb they had issue hotel confirmed booking voucher number NL************* When we reached hotel In Srilanka there were no rooms available No one was taking...

Feb 14, 2019 by Dheeraj Muttreja

Makemytrip (india) Pvt. Ltd. - Ridiculously Poor Service, Non-cooperative Behaviour And Incomplete Information ^Closed

My name is Prashant Omer. I made a booking for Visa for Singapore on **th Feb **** and paid Rs. ****. As per instructions I waited for an Agent to call from MMT to provide details for additional documents required and Courier address to send ...

Feb 09, 2019 by Prashant Omer

Makemytrip (india) Pvt. Ltd. - EMI not converted ^Open

Booking date: ** Dec **** (trip for holiday) i did one holiday package booking from mmt booking id: nl*************. i opted to pay the amount using emi on credit card. i paid the amount, but the amount rs ******/- didnt get converted into emi...

Jan 15, 2019 by Mayesh Pandey

Makemytrip (india) Pvt. Ltd. - Unfair and misleading ticket pricing ^Open

Using MakeMyTrip for flight booking Booking ID NF************** For my flight from Pune to Delhi the ticket price was Rs. **** on which after using a voucher i received **℅discount which is Rs.***. So when I was on the last stage of paymen...

Jan 09, 2019 by Vaibhav Wagh

Makemytrip (india) Pvt. Ltd. - Harassment, terrible services and partial refund ^Open

below is the sequence of events that have happened during my recent booking. *. i made the booking for radisson blu on **nd december **** and paid the amount in full. however, since the amount for gala dinner was not added to the amount paya...

Jan 08, 2019 by Manu Puthia

Makemytrip (india) Pvt. Ltd. - Fraud company ^Open

We booked a Europe trip by paying MakeMyTrip an amount of Rs *lac **k but our whole trip for wasted due to their negligence..We had the visa of Czech Republic and after getting the visa we contacted MakeMyTrip to prepare the itenary..their exec...

Dec 15, 2018 by Jilmil Bhagabati

Makemytrip (india) Pvt. Ltd. - Denied boarding / Invalid Ticket ^Open

my return trip on **-**-**** from amsterdam to bangalore was interrupted due to denied boarding by airlines for a confirmed ticket. On a complaint of denied boarding/invalid ticketing, makemytrip.com dragged my case for two months by giving biz...

Dec 09, 2018 by PRAVEEN KUMAR B A

Makemytrip (india) Pvt. Ltd. - Over charging, deficient service, below standard service, less than promised service, misguiding ^Open

Thailand package was booked for **th December. Due to unavoidable circumstances, we had to change the date to **th. Extra amount for air tickets was asked and the same was paid by me. For hotel date changes, they are not willing to help us and ...

Nov 05, 2018 by Shubhangi Damodar Kachore

Makemytrip (india) Pvt. Ltd. - Accomadation not provided and then commitment not fulfilled ^Open

I had booked a room in maple green( oyo ****), Banglore for **/**/** & **/**/**. The room was booked through make my trip and I paid full amount to make my trip app. Confirmation attached Your Hotel Booking NH************* for OYO **** Hotel ...

Nov 02, 2018 by Sanjay Bhatnagar

Makemytrip (india) Pvt. Ltd. - Villa booking not confirmed ^Open

I have booked the Villa in Goa on * th Oct and done the full payment to makemytrip.But the owner of the Villa has not confurmed the booking.Since then i am calling and speaking with makemytrip executives and daily they are promising to getti...

Oct 19, 2018 by Harshitha K

Makemytrip (india) Pvt. Ltd. - Hotel condition very unclean and unhygienic ^Closed

I got my hotel booked through my friend from MakeMyTrip app..The condition of hotel was very bad and the manager extracted excess money...and now hotel manager is misbehaving with me....

Oct 14, 2018 by Anshika Arthur

Makemytrip (india) Pvt. Ltd. - Refund of cancelled flight not received ^Closed

I had cancelled an international trip on August **th. The customer executive told me that the refund will be credited within * working days. But it did not happen till now. Whenever I call the customer service they keep on giving inconsistent r...

Sep 17, 2018 by Sreehari S

Makemytrip (india) Pvt. Ltd. - Money debited booking not confirmed ^Open

I tried booking a hotel room via trivago. Trivago redirected me to webpage of Make my trip. I made the payment using sbi net banking. My account was debited but no booking confirmation was recieved....

Sep 06, 2018 by Himani Srivastava

Makemytrip (india) Pvt. Ltd. - Extra Money Deducted from my account ^Closed

I had book my flight tickets from Kolkata to Jaipur ** Persons ( ** Adults, ** Child and ** Infant Baby ) the amount shown was rs ***** but the amount deducted from my account was rs *****, i also got the invoice of ticket in my mail id where i...

Jun 20, 2018 by Rohit Prakash

Makemytrip (india) Pvt. Ltd. - Package as shown not delivered ^Open

We booked air ticket thru makemytrip for visit to Russia on **th June and return *th July**. They have shown **kg chk in baggage but booked * chk in baggage. *nd,Travel insurance charged giving wrong details of insured online. *rd,Not rect...

Jun 17, 2018 by Partha Narayan Kar Choudhury

Makemytrip (india) Pvt. Ltd. - Email id communicated wrongly to airline ^Open

I booked flight I* - **** for *th June **** with PNR DU*BKE using makemytrip app.Makemy trip did not communicate my email id correctly to Airlines Air Asia.The flight was cancelled later and the Air line could not contact me on my mail id.Also ...

Jun 13, 2018 by ABHISHEK SAURABH

Makemytrip (india) Pvt. Ltd. - Attempt at cancellation failed and response to complaint given more than 24 hrs following the compla ^Closed

i had booked a hotel through makemytrip on **th of may around * or * pm for a stay between **th may ** pm to **th may ** pm. i was in a rush to book because i had to catch a train. so i made the mistake of booking a hotel that was not so clos...

May 25, 2018 by Christopher pothanikat

Makemytrip (india) Pvt. Ltd. - Misleading information ^Open

Booking ID IN****B*S******* I have made a booking from make my trip. The agent given itinerary on chat and then send me a confirmation mail to confirm and issue the ticket. In the chat he mentioned that the ticket is not amendable but on th...

May 19, 2018 by dinesh Arora

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