You Broadband
- Took advance for service and stopped giving internet Open
Uma Gupta filed this complaint against You Broadband on Jul 13, 2019
I was using You Broadband since **** but this time I took a *-year subscription as the executive told me I will get * months extra with this. After a month I realized that they have reduced the speed of my ** MBPS connection to * MBPS. After continuous complaints for * months and continuous rectification, they were able to improve the speed to ** MBPS. At that time they told me, I will not get the same issue again as there was some problem in my area and now it is rectified. After * month of good service, they just stopped giving the internet. Whenever I am filing a complaint they start the connection and from next day I am bound to complain again. I have mentally suffered a lot because of them and I can't believe the loss of my hard-earned money as I have been informed that after disconnection I will not get my advance back. It has been * months and I have barely got proper service for * months in the whole duration.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
You Broadband
Resolved
Frustrated? File a Complaint
Travolook
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
Related Complaints
You Broadband - Modem refund not received Closed
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
Dec 03, 2022 by Ravi Mehta
You Broadband - No refund from YOU Broadband Closed
No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...
Sep 30, 2021 by Yogesh Shah
You Broadband - Internet service providers Closed
I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...
Aug 11, 2021 by Vijay Thombre
You Broadband - You Broadband Power benefits not added from over a year Closed
I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...
May 28, 2021 by Suryakumari
You Broadband - YOU bb modem Refund not recieved from 6 month Closed
I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...
Apr 13, 2021 by Raval harshil
