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Makemytrip.com - Tickets not issued after debiting my account

Sudhakar Ravindran filed complaint against Makemytrip.com on May 6, 2019

Very bad customer service. MakeMyTrip seems to have a bunch of frauds taking customer money and not issue tickets. I have suffered too much mental trauma because of them and still undergoing. I have booked * tickets for an important business meeting in Cotonou on May *st **** for travel date on *th May and return is on **th May. Till date I didn't receive any tickets I kept on calling to CCU for updates, nobody is serious and keep on saying will get back to me. * days before came up with alternate solution will give ticket on *th I was forced to postpone my travel date and agreed on that too then also I didn't get any confirmation on both the tickets. I am too much frustrated and undergoing too much stress because of this MakeMyTrip company. Still, I am under dark about my travel date.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Makemytrip.com

80

Total Complaints

33

Total Resolved

41.25%

Consumer Satisfaction

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