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Tavolook - Ticket not booked but amount blocked for more than 1 month

Manoj Kumar Prasad filed complaint against Tavolook on Mar 18, 2021

I have booked my ticket in **th feb ** from travolook website for kolkata to Bagdogra ,but in process of booking same a call from travolook customer care rang on my mobile saying that your ticket has been cancelled and you will get refund after ** working days.Which is totally illegal as refund should be done instantly. Now it's been more than month they haven't refunded my amount and nor responding to emails and calls .I request all people to avoid booking online tickets rather prefer local travel agents.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Tavolook

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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