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Tavolook - Refund not received on cancellation of flight ticket

Jithu T P filed complaint against Tavolook on Jul 13, 2021

Dear Sir/ Madam,
I booked online tickets for CALICUT(Dated ** June ****) of INDIGO airline from Travolook.in travel booking website on **th June ****. After booking tickets, I received call from one of representative ( No -***********) informing that your booking is cancelled with Travolook.in (REF*********) due to fare expiration. & full amount (Rs****/-) shall be refunded to your account in ** working days .
Afterwards, when I tried to contact him at his mobile number or at the customer care toll free number Toll Free No : **** *** ****
Even today I tried contacting customer service representative at toll free number **** *** **** but it went unanswered.
I request you take this matter into serious note & help me to get my refund money Rs ****/- as earliest as possible.
Hoping for prompt action in this matter.
Warm regards,
JITHU T P
Contact No -**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Tavolook

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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