Laiba filed complaint against Zomato on Aug 29, 2024
Around **:**pm i get a call from zomato saying that i order is alhere and i have to come a pick it but i never ordered anything nor anyone at my home did still i rechecked the zomato app to see if i have placed any order that has reached at my location but there was nothing showing up.. There was no order placed on zomato by me but the zomato delivery boy was constantly calling so i told him that i havent ordered anything but he said the order is on my name but i told him that on the app there is no order of mine mentioned that i ordered right now or that is going to get delieverd.. So he said that.. Do you want to take the order just say it.. I siad no why would i when i never placed an order norbthe app is showing that so he was like ok.. And he disconnected the call.. Then i realised that the order can not be cancelled by a delievery boy himself he need an otp for that and from too the one who ordered the food but he never asked for otp.. That means that order about which he was talking was fake and fraud andi never orrdered anything and he even said that you did ordered the food and before you your brother picked up the call and he said that he is coming to pick the order but he than never came.. And the truthis that i don't have a brother and the audacity of him to lie like that is terrible.. Right now i just think that what if i would have gone to pick that order anything could have happened.. This is very dangerous... These fake and fraud calls that are verified order delievery calls from zomato caan be very dangerous... Thus i feel very bad and i need zomato to show concern on this amd take an action on this ASAP..
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