Zomato
- Tasteless food received from Zomato and they are not giving my refund Open
abhishek adhikari filed this complaint against Zomato on Nov 05, 2019
today i ordered malai chap from a restaurant in noida named rumali's, first of all, the address they provided in google doesn't match with the address they provided in zomato, i'm least concerned about that. Then the delivery person who delivered the food was very rude, i mean extremely ill mannered person. Although i received the food after a moment of hassle. Then comes the part of tasting, first of all the food is not what i wanted because as per my knowledge Malai chap is something totally different, still i considered to taste the food. As soon as i put the food in my mouth, the food tasted extremely disgusting and i immediatly contacted the restaurant, they agreed on refund * times as i offered them to return the food but at the third time they refused to give any refunds and literally told me that i can do whatever i want, they will not give any refund. When i tried to let Zomato know about the issue, there is no working available number for customer care to talk but there is a chat option in the app which only giving me automated replies so i couldn"t let them know about the issue. As a hard working proletariat i want my refund immediately so i'm registering my complain hoping to catch the attention of potential authorities.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Zomato
Resolved
Frustrated? File a Complaint
Powermax Fitness
"Thanks Voxya for helping to resolve the issue."
Kadem Nagaraj G
Related Complaints
Zomato - Delivered food which was already eaten Closed
Today I ordered pizza from a restaurant through zomato. And when i received it I was completely shocked opening the pizza which was eaten from inside.. I don't know it was either delivery guys fault or Restaurant's.Its really disappointing as a...
Jan 10, 2023 by Aisha Shaik
Zomato - Undercooked food plus late delivery Closed
I ordered food which was delivered late but that was not all even after taking so much time it was undercooked. I reported the matter to customer care they said we can not do anything in this regard you should have checked ratings and after few...
Jan 10, 2023 by Kavita
Zomato - Charge Extra amount nd didn t gave change Closed
Your delivery boy name Narayan take Extra charges and didn't gave change....
Jan 08, 2023 by Shruti Sharma
Zomato - Money debited from account but order not placed on Zomato Closed
I placed an order on zomato on */*/**, the money was deducted from my account but the order was not placed. ...
Jan 07, 2023 by Arundhuti Sinha
Zomato - Order Was Cancelled Without Any Refund Closed
Order Was Cancelled And Had Been Told That I Will Receive Refund Of Full Amount Of ***.** Frm Sunkari A Support Executive And Later On Frm Muskan Frm Zomato Escalation Team Told Me That I Will Receive A Refund Of ***.**...Both Told Me It Will B...
Jan 06, 2023 by Mohd Irfan
