Goibibo - Taking much time than actual for Refund of payment

Badvel Shaik shaoib zakria filed complaint against Goibibo on Apr 10, 2021

I book my ticket on goibibo for air india flight AI-*** on **nd of December **** it was suddenly cancelled from the airline and shown the status in goibibo that cancelled, I look over the issue and got details that the arrival/destination county has imposed sudden lockdown for the public safety and travel restriction,
So the travel date was tomorrow I got the info a day before mean **st- December-****
The flight was from CHENNAI TO MUSCAT on **nd-december-**** at **:**

PNR NUMBER - JHJPT
TICKET NUMBER - ***-**********
REFUND APPLICATION NUMBER - **********

The refund was actually in the month of April-**** but now the status of refund again changed to 'awaiting refund approval' and 'expect refund by **th-June-****'

Due to cause of non-operational flight it affect severe to my family financially and also from the delay of refund from GOIBIBO.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Goibibo

821

Total Complaints

325

Total Resolved

39.59%

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