Swiggy
- Swiggy super benefits not available Open
Indranil Ray Chaudhuri filed this complaint against Swiggy on Mar 14, 2021
I had purchased swiggy super subscription on **st feb for * month of free delivery. I have had a couple of deliveries done since then & delivery fee was waived off. On **th March i try ordering food & see that the swiggy super benefit is no longer applied. On contacting their support - they keep saying that the T&C has changed on *th March and swiggy super benefits are only available on App. I tried explaining to them that i never had the swiggy app & that i had subscribed through web & they cannot change the T&C midway. They offered no resolution. I was charged delivery fees for my food & seems like i have to forfeit the rest of the week of swiggy super benefit.
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Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Swiggy
Resolved
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"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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