Swiggy
- Swiggy super benefits not available Open
Indranil Ray Chaudhuri filed this complaint against Swiggy on Mar 14, 2021
I had purchased swiggy super subscription on **st feb for * month of free delivery. I have had a couple of deliveries done since then & delivery fee was waived off. On **th March i try ordering food & see that the swiggy super benefit is no longer applied. On contacting their support - they keep saying that the T&C has changed on *th March and swiggy super benefits are only available on App. I tried explaining to them that i never had the swiggy app & that i had subscribed through web & they cannot change the T&C midway. They offered no resolution. I was charged delivery fees for my food & seems like i have to forfeit the rest of the week of swiggy super benefit.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Swiggy
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
Related Complaints
Swiggy - Full order not delivered Closed
i had ordered * items from swiggy..i.was charged for all * but only * items were delivered..i checked with restaurant..they confirmed that one packet was.not collected by swiggy.. i requested swiggy several times for refund but they refuse to ...
Mar 26, 2021 by Sakshi Sharda
Swiggy - Spoilt food from Swiggy Closed
Hi, Items Order No : *********** Order Date: March **, **** I had ordered food from NEW Mahesh friends food center, BTM Layout yesterday night, but the items received were stale and there was a weird smell in the chicken. I contacte...
Mar 22, 2021 by Roshan S
Swiggy - Delivery man troubled us Closed
The delivery agent received our order from the restaurant at *:**pm and didn't deliver it to us. He switched off his phone and waited at the restaurant till his shift was over ie. **:** pm. He later moved in opposite direction of the location. ...
Mar 19, 2021 by Ishita Bhatnagar
Swiggy - Provided Rotten Food Closed
My Swiggy order from Saptapadi Restaurant,Golpark was delivered around *:**pm. When i started having the food at *:**pm, i found the fish was completely rotten, and a pungent and sour smell was coming from it.It completely ruined our lunch....
Mar 13, 2021 by Anirban Barman
Swiggy - Paid for the for the food which was technically not ordered Closed
On *th of march, I tried ordering food from Swiggy for the amount of Rs.***. The food ordered was for my family and kids who were at home for the only holiday we spend together. When i tried to confirm the order the money was taken from my acco...
Mar 10, 2021 by Sudheesh Kumar
