Swiggy
- Swiggy misleading customers Closed
Bhanu Prathap Yadav P V filed this complaint against Swiggy on Jan 07, 2020
Order No: ***********
Cheesy Alfredo Pasta
*. The image that swiggy has posted on the swiggy app is completely different from what was delivered.
I'd placed an order for Alfredo Pasta. This was not my first order from Pizza Hut. There is usually a brown layer of thick cheese with all the veggies. But this time the whole top layer was missing. But there was remains of the top layer on the side walls of the aluminum box
*. The quantity shown on the app was not the same when delivered. Half the box is empty like someone had eaten half the box. In addition having remains of the top layer on the sides clearly indicated signs of being tampered with.
*. There was also no kind of SEAL on the package which might suggest that it could have easily been picked up from anywhere apart from Pizza Hut.
I raised a complaint with all the pictures to swiggy customer service. They said sorry and refused to refund the amount.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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