Swiggy
- Swiggy misleading customers Closed
Bhanu Prathap Yadav P V filed this complaint against Swiggy on Jan 07, 2020
Order No: ***********
Cheesy Alfredo Pasta
*. The image that swiggy has posted on the swiggy app is completely different from what was delivered.
I'd placed an order for Alfredo Pasta. This was not my first order from Pizza Hut. There is usually a brown layer of thick cheese with all the veggies. But this time the whole top layer was missing. But there was remains of the top layer on the side walls of the aluminum box
*. The quantity shown on the app was not the same when delivered. Half the box is empty like someone had eaten half the box. In addition having remains of the top layer on the sides clearly indicated signs of being tampered with.
*. There was also no kind of SEAL on the package which might suggest that it could have easily been picked up from anywhere apart from Pizza Hut.
I raised a complaint with all the pictures to swiggy customer service. They said sorry and refused to refund the amount.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
Related Complaints
Swiggy - Items missing and not refunding the amount time in 2 months Closed
feb **** : ordered from burger king they forgot to give coke , delivery guy says restaurant forgot to give coke with the order. I complained at swiggy support their response is sorry for inconvinience we assure this wont happen in future but c...
Mar 07, 2020 by Shreyash G
Swiggy - Wrong item delivery Closed
Order No:-#***********. I have ordered Veg Briyani From Hyderada Bawarchi on *st March **. I recieved Chicken Briyani in place of Veg Briyani. Here we are pure vegiterian Family. I Contacted Help desk For replacing the item. they refused an...
Mar 05, 2020 by N V surya Teja
Swiggy - Swiggy not refunding my full money Closed
On ** Feb **** I ordered food from Swiggy. My order had * items. Item * cost was ** and Item * cost was ** after applying Swiggy Coupon I was charged Rs. ***. Item * was not delivered so I asked swiggy to refund money of Item * i.e. Rs **. But ...
Mar 04, 2020 by Ashwani Agarwal
Swiggy - Did not get refund Closed
I ordered from a restaurant on **th February through swiggy and it got cancel due to restaurant's fault. hence, swiggy promised to refund the amount. on that same day i got two texts from swiggy about refund initiation and successfully refunded...
Feb 26, 2020 by Kruti Paneri
