Swiggy
- Swiggy delivered cold food after 70 mins Open
Gurjot Singh filed this complaint against Swiggy on May 12, 2024
They took ** mins to deliver an order from a restaurant which is just * km from my place, they didn't assign delivery partner for an hour.
Food I received was completely cold, I called at restaurant and they said food was packed in ** mins but no one came to pick it up.
I had guests at my house and they had to wait for ** mins for this cold food. It was so embarrassing for us. Chat support is pathetic as always, they ask to pay ***% cancellation fee to cancel the order which is delayed from their end only.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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