- Swiggy cancelled my order without my consent Open
I placed an order and the order got accepted. After one hour the delivery guy called and told the item is not available. I just wanted to know why the order been accepted in the first place if it was not available.
I chatted with the customer service to get it resolved and asked to refund me double the order amount as they wasted my time without any food delivered to me. I did ask them not to cancel the order until they agree to refund the double the order amount. After some time they cancelled my order without taking my consent and initiated a refund of the order amount.
Now, I am really pissed off. I really want them to refund a hefty amount.
My order no. #***********
The order was made on *th June **:** pm. I have attached the order cancellation mail.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Meri id activate nhi kar raha h koi me call Kar raha hu to koi bhi call nhi utha raha h * din ho gaye h id lagagye huye activate nhi ki abhi rak thanks ...
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Jan 05, 2023 by Jayavel.m
swiggy boy ne mere yahan per order deliver nahin kiya usne kaha ki location khatm ho rahi hai vahin per main khada hun uske bad mujhse WhatsApp per location mangwata hai location mangwane ke bad bhi location per order deliver nahin kar raha hai...
Jan 05, 2023 by Vijay Singh
I ordered * desserts, out of which * were completely melted in the packaging itself & when opened there was nothing present except melted water & ingredients. On talking to customer care, they are saying the customer has to bear the cost of spi...
Jan 03, 2023 by Harshita
Swiggy - WORST FOOD Closed
VERY SPICY AND SALTY FOOD ...
Jan 02, 2023 by HINA PARMAR