Swiggy
- Swiggy cancelled my order without my consent Open
Bhanukrushana Rout filed this complaint against Swiggy on Jun 05, 2019
I placed an order and the order got accepted. After one hour the delivery guy called and told the item is not available. I just wanted to know why the order been accepted in the first place if it was not available.
I chatted with the customer service to get it resolved and asked to refund me double the order amount as they wasted my time without any food delivered to me. I did ask them not to cancel the order until they agree to refund the double the order amount. After some time they cancelled my order without taking my consent and initiated a refund of the order amount.
Now, I am really pissed off. I really want them to refund a hefty amount.
My order no. #***********
The order was made on *th June **:** pm. I have attached the order cancellation mail.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
Related Complaints
Swiggy - Swiggy not providing refund by any possible means Closed
Order #*************** The restaurant 'Amboli Spice' was not able to fulfil our order, so we got the option to cancel it, which we did. Swiggy had accepted our order cancellation and said amount will be refunded. We kept on contacting Swiggy, ...
Apr 01, 2024 by Mrin Chatim
Swiggy - Wrong item delivered Closed
Ordered * veg manchow soup and one mixed noodles but in delivery noodles is missing, and * non veg soup has been delivered....
Mar 30, 2024 by Prem Sagar Mishra
Swiggy - I didn t my parcel but in app show its delivered Closed
I am writing to express my frustration with a recent delivery experience. to swiggy According to the tracking information, the package was marked as delivered, but I never received it. I tried contacting the driver "***** *****" numbers **-**...
Mar 25, 2024 by Sachin Tiwari
Swiggy - Complaint regarding misbehaviour of delivery partner Closed
Today on **.**.**** I ordered cake cost - *** from Bk ** confectionery to address House no ***, Lane No * , Sheetal Nagar, behlolpur but the delivery partner namely Kishan phone no -*********** didn't deliver the order and he refuse to delive...
Mar 16, 2024 by Himani
Swiggy - Food spilled and not giving refund instead giving Coupon Closed
I ordered a special *-Cheese pizza and few more food items from La pinóz pizza yesterday from Swiggy. Due to carelessness in delivery the cheese from the pizza was totally separated and only base was left. The cheese was the main part of that ...
Mar 16, 2024 by Ansuman Swain