- Stale food delivered Open
I had ordered from Swiggy on *th October ****. The order was delayed. They first said that the delivery executive was caught by the police and now they are assigning a new executive and that will cause some delay. I told them I understand and requested them to deliver the order if it is still edible or otherwise cancel my order. They assured me saying that the delivered food would be fresh. When the order arrived it was completely cold, sticky and inedible. I told the swiggy guys that the food is inedible and please replace the food it is not edible. They said that all we will do is give you a coupon of ** rs with validity of ** days. **Rs, is not even half of the value of the food, and the delivered food is in the condition that even a street dog would not eat it. In this case swiggy knew exactly what they are doing and still denied replacement/refund because they want to mint money from consumers like this. They deliberately deliver inedible food and charge money and later simply deny doing anything about it. As a customer why would I order ever with them again after this ordeal and what will I do with the coupon, which is not even **% of the actual money. I never asked for money or refund from them, all I asked was for them to check the condition of the food and deliver an edible one. Is it too much to ask, if yes why are they allowed to run and harass customers like this ? Because of this whole ordeal, I did not get my breakfast and also my whole day is ruined following up and tolerating their antics.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
Swiggy - Money got deducted Closed
my complaint is on swiggy on **th jauary **** i placed an order I thought of paying it through google pay later when my money got deducted order was cancelled and it has been more than *-* business days I didn't receive my money back they say i...
Feb 04, 2021 by Adapala Gnaneshwar Sai Sindhuja
This is regarding my recent order where an item milkshake was missing from the order list. On enquiring the restaurant i was told that the person forgot to pack the order, which clearly isn’t my fault. Further mentioning this issue to custome...
Jan 31, 2021 by Athira
Delivery guy made me come * km from destined place and swiggy is not refunding delivery fees and this happened at night time...
Jan 23, 2021 by Shakti
I ordered from kfc today at around *.** order no. #*********** But the delivery boy cancelled my order and refused to deliver at the given address mentioned in the bill . The bill is attached to this email clearly mentioning the address as...
Jan 23, 2021 by Neha
Hi , I added **** rupees to swiggy wallet and later modified my contact details . Ever since then the funds disappeared from my account . I contacted everydays swiggy on chat , phone and email but till date they are not updating my funds into s...
Jan 16, 2021 by Jhansi