- Stale food delivered Open
I had ordered from Swiggy on *th October ****. The order was delayed. They first said that the delivery executive was caught by the police and now they are assigning a new executive and that will cause some delay. I told them I understand and requested them to deliver the order if it is still edible or otherwise cancel my order. They assured me saying that the delivered food would be fresh. When the order arrived it was completely cold, sticky and inedible. I told the swiggy guys that the food is inedible and please replace the food it is not edible. They said that all we will do is give you a coupon of ** rs with validity of ** days. **Rs, is not even half of the value of the food, and the delivered food is in the condition that even a street dog would not eat it. In this case swiggy knew exactly what they are doing and still denied replacement/refund because they want to mint money from consumers like this. They deliberately deliver inedible food and charge money and later simply deny doing anything about it. As a customer why would I order ever with them again after this ordeal and what will I do with the coupon, which is not even **% of the actual money. I never asked for money or refund from them, all I asked was for them to check the condition of the food and deliver an edible one. Is it too much to ask, if yes why are they allowed to run and harass customers like this ? Because of this whole ordeal, I did not get my breakfast and also my whole day is ruined following up and tolerating their antics.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
I have ordered my food from swiggy but after *.* hours my food is not delivered and delivery person has eaten my food abused me on phone ...
Apr 24, 2021 by Abhinav Anand
Paid online using gpay, amount deducted,but received msg from swiggy that payment didn't received,so paid cod and brought order ..I didn't receive the amount deducted.....
Apr 21, 2021 by Kiruba
I have ordered pizza from lean crust pizza via swiggy. I found glass piece in pizza and it has scratched /made cut in my tongue and mouth. I have raised complaint with swiggy. But even after more than ** hrs there is no response from swiggy. ...
Apr 15, 2021 by Kiaan Sureja
I ordered for panner biriyani from behrouz briyani from Pursaiwakam branch and they delivered me chicken briyani when I reported to swiggy they gave a replacement which is again a chicken briyani from another branch of same restaurant when I re...
Apr 06, 2021 by Rubini
i had ordered * items from swiggy..i.was charged for all * but only * items were delivered..i checked with restaurant..they confirmed that one packet was.not collected by swiggy.. i requested swiggy several times for refund but they refuse to ...
Mar 26, 2021 by Sakshi Sharda